Unit2

Attention: the sales Manager

Dear Sirs

Establishing Business Relations

We Have obtained your address be from the commercial counselor of shall be pleased to establish business relations with your firm our company deals with the import and export computer for many years our products have great reputations in many countries years our products have great reputation in many countries . As to your standing we are permitted to mention the Bank of china Shanghai. Branch as a reference

We are looking forward to your favorable and prompt

Yours faithfully

Unit 3

3. Dear Sirs,

We learn from a friend in Shenzhen that you are exporting light industrial products, especially electric appliances. There is a steady demand here for the above-mentioned commodities of high quality at moderate prices.

Will you please send us a copy of your catalogue, with details of your prices and terms of payment.We should find it most helpful if you could also supply samples of these goods. Yours faithfully,

4. Dear Sirs,

RE: Haier Refrigerator

We are in the market for refrigerators. Please send us your latest catalogue and details of your specifications, informing us of your price CIF Guangzhou, please also state your earliest possible delivery date, your terms of payment, and discount for regular purchase. If your prices prove reasonable and satisfactory, we shall soon place a large order with you.

Yours faithfully,

5. Dear Sirs,

We welcome you for your enquiry of May 5 and thank you for your interest in our products. We are enclosing some copies of our illustrated catalogues and a price list giving the details you ask for. Also under separate cover, we are sending you some samples.

Please note that payment should be made by irrevocable L/C payable at sight against presentation of shipping documents. We allow a proper discount in view of this first business between us. We await your acceptance by fax.

Yours faithfully

Unit4

3.Dear Sir

Offer for lady boots

Thanks for your letter on 5th. May enquiring for the information of lady boots. We are Sending you an offer as follows. Subject to your rely here by 5 pm. Our time 15th. May

Commodity: boots for ladies

Specifications: more than 20 assortments with new design of black and red colors

Quality: the leather used is of superior quality

Price: CIF Netherlands us S90 to us S300 according to various designs

Payment: confirmed irrevocable letter of credit payable by draft at sight to be opened 30 days before the time of shipment.

Packing: at the buyers option

Shipment: September

We are expecting your early order

Your faithfully

Unit5

4.

Dear Sirs:

We are pleased by your prompt reply to our inquiry of July 10, 2008 and now wish to order from you as

our Order No. 321 enclosed.

Yours faithfully,

XIAN INTERNATIONAL

COMMERCE CORPORATION

Tel:2365474 Fax: 654789321

ORDER FORM

Order No. 321 July 20, 2008

Messrs. JB SIMPSON &CO. LTD.

18 Deansgate Blackpool

Please supply the following items

Description: A: SA-135 Video Recorder

B: VT-462 Video Tape

C: RC-A43 Mini Radio Cassette Recorder

Quantity: A: 1000 B: 1000 C: 5000

Unit Price: FOB Xin Gang inclusive of our 5% commission

A: US$ 600 each B: US$ 10 each C: US$ 20 each Payment: L/C at 90 days’ sight to be opened 30 days before shipment Package: By standard export cases

Delivery Date: Before the end of August in one/two lots.

5.

Dears Sirs

We refer to your order No.123 and regret to say that we are not able to accept your order

The price you offered for powder milk appear to be the low side As you may be aware that the prices for electronic products have gone up sharply. So it is impossible to purchase material at economic prices The payment as L/C at 90 day’s

sight cost a great deal.From the moment to open credit till the time our buyer pay us the tied-up of our funds lasts several moths

Owing to heavy commitments many orders have not been arranged. So the delivery time before the end of August is too tight for us we are sorry that. We can not meet your requirement this time. We are looking forward to establish business relations next time

Yours faithfully

第二篇：英语外贸商务信函几个写作特点

?

? 英语外贸商务信函几个写作特点 写作商务信函并不要求您使用华丽优美的词句。所有您需要做的就是，用简单

朴实的语言，准确的表达自己的意思，让对方可以非常清楚的了解您想说什么。围绕这一点，我们总结了几方面的内容，希望对您写作商务信函有借鉴作用。

1、口语化

每一封信函的往来，都是您跟收信人彼此之间的一次交流。人都是感性的，所以您需要在您的信函里体现感性的一面。然而很多人都有一种误解，以为写作商务信函就应该用一种特殊的“生意腔”，于是把一封本来应该是热情而友好的信函写得呆板而死气沉沉。他们宁愿写“Your letter has been received”，“Your complaint is being looked into”而不是

“I have received your letter”或者“We are looking into your complaint”。其实我们简单的来理解一下，每次信函的往来不就是跟对方进行了一次交谈吗？只不过是把交谈的内容写到了纸上而已。多用一些简单明了的语句，用我/我们做主语，这样才能让我们的信函读起来热情，友好，就象两个朋友之间的谈话那样简单，自然，人性化。

2、语气语调

由于您写的信函都是有其目的性的，所以您信函里所采用的语气语调也应该符合您的目的。在写之前先不妨仔细考虑一下，您写这封信函是想达到一个什么样的目的，您希望对收信人产生一种怎样的影响呢？是歉意的，劝说性的，还是坚决的，要求性的。这完全可以通过信函中的语气语调来表现。

3、礼貌

我们这里所说的礼貌，并不是简单用一些礼貌用语比如

your kind inquiry, your esteemed order等就可以的。而是要体现一种为他人考虑，多体谅对方心情和处境的态度。如果本着这样的态度去跟别人交流，那么就算您这次拒绝了对方的要求，也不会因此失去这个朋友，不会影响今后合作的机会。

特别要注意，当双方观点不能统一时，我们首先要理解并尊重对方的观点。如果对方的建议不合理或者对您的指责不公平时，请表现一下您的高姿态，您可以据理力争，说明您的观点，但注意要讲究礼节礼貌，避免用冒犯性的语言。

还要提醒一点，中国人有句话叫做“过犹不及”。任何事情，一旦过了头，效果反而不好。

礼貌过了头，可能会变成阿谀奉承，真诚过了头，也会变成天真幼稚。所以最关键的还是要把握好“度”，才能达到预期的效果。

4、简洁

就象前面提到的，要用简洁朴实的语言来写信函，让您的信函读起来简单，清楚，容易理解。用常见的单词，避免生僻或者拼写复杂的单词。一个单词可以表达，就不要用词组。多用短句，因为短句更容易理解。少用“and”，“but”，“however”，“consequently”这些让句子变得冗长的连词。在同一封信函里，不要使用多个相同含义的单词。比如，您前面写了“goods have been sent”，那后面再提到这件事时就不要再用其他单词如“forward”“dispatch”等。因为这样写会误导您的读者无谓地去考虑这些词之间是否另有含义。

5、回复迅速及时

给买家的回复，千万要迅速及时。因为买家通常只看最先收到的几封回复，从中去选择合适的供应商。如果您的回复不够及时，就可能因为抢不到先机而失去商机。

6、标题

这一点是特别针对写电子邮件的。也许很多人都没有意识到，事实上，E-mail的标题是很重要的一个部分，您的邮件给对方的第一个印象就是通过标题来完成的。如果标题没有内容，看起来象群发的垃圾邮件的话，很多买家就会直接删除。比如这样的标题

“How are you?” ，“Can we work together?”，建议您改成

“Proposal: Bright Ideas Imports--Zhejiang Textile’s Partnership Opportunity”或者

“Introduction: Our Product Offerings for Bright Ideas Imports.”这样您的邮件会显得更加专业。

7、精确

当涉及到数据或者具体的信息时，比如时间，地点，价格，货号等等，尽可能做到精确。这样会使交流的内容更加清楚，更有助于加快事务的进程。

8、针对性

请在邮件中写上对方公司的名称，或者在信头直接称呼收件人的名字。这样会让对方知道这封邮件是专门给他的，而不是那种群发的通函，从而表示对此的重视。当然，如果您无

法确定收信人的名字，那就在称呼一栏里写“Dear Sirs” or “Dear Sir or Madam”。