一、建立业务关系
（一）找经销商
Hi Sir,
Glad to hear that you're on the market for fiberglass. We specialize in this field for several years, with the strength of chopped strand mat and stitch chopped strand mat, with good quality and pretty competitive price.
Should you have any questions, pls do not hesitate to contact me. FREE SAMPLES will be sent for your evaluation!
Tks&br,
Jack
**** company
Tel: ***
Fax: ***
Mail: ***
Website: ******
（二）找供应商（附带询价）找供应商（附带询价）
Dear Sirs:
We learn from Thomas H. Pennie of New York that you are producing hand-made gloves in a variety of artificial leathers. There is a steady demand here for gloves of high quality at moderate prices.
Will you please send me a copy of your glove catalogue, with details of your prices and terms of payment. I should find it most helpful if you could also supply samples of these gloves.
Yours faithfully,
Tony Smith
Chief Buyer
二、发送商品明细
Dear Mr. Lee,
Very glad to see you in the Caton Fair yesterday!
Concerning your inquired item #TD-JIC 2685, please find our offer as follows. Also attached the quote sheet in detail for your review.
Item: 200W Power Inverter
Article No.: TD-JIC 2685
Specification: Could power a variety of electronic products with safe operation
Certificate & testing report: ETL
Packaging: Color box
Packaging size: 15.8’’*7.8’’*2.4’’
Weight:1.8lbs
Samples could be prepared in 5 wording days. Please help to send me your address in detal with
courier account, if you would like to evaluate the samples.
We look forward to your reply soon!
Best regards,
Hugo
亲爱的李先生,
很高兴昨天在卡顿公平见到你!
关于你询问项目# TD-JIC 2685,请查收我们如下的报价。另附详细报价表作为参考。
项目:200 w功率变换器
货号:TD-JIC 2685
规范:权力与安全运行各种各样的电子产品
证书和测试报告:ETL
包装:彩盒
包装尺寸:15.8”* 7.8”* 2.4”
重量:1.8磅
样品可以在5个工作日内准备好。如果你想评估样品,请给我你的地址与快递detal帐户。 我们期待你尽快回复!
最好的问候,
雨果
三、详细报价
Dear Clair,
This is Kerry from ABC Trading Inc. According to your inquiry of grease gun, I was wondering if you could accept our price USD 5.65/pc.
Per our conversation on HK fair, the estimate USD 5.30/pc was based on the simple packaging of poly bag with sticker, not the color box as you confirmed finally.
Enclosed please find the instruction manual, die-cut of color box and offer sheet.
Your prompt reply will be greatly appreciated!
Regards,
Kerry Hu
四、讨价还价
案例一 Dear Clair,
I’m so sorry that we couldn’t meet your target of USD 5.30/pc with color box!(拒绝对方报价)As I mentioned in my previous mail, our price was based on the different packaging method.
Anyway, we could reduce our margin to establish our business. Our final price is USD 5.50 with a color box, and 5.20 with a poly bag.
If you’d like to do promotion for this item(代替产品本身的名称), we suggest you confirm the poly bag instead. According to our experience, other customers mainly use this simple packaging for EU market.(介绍低价产品)
Please help to check with buyer and advise the comments.
Best regards,
Kerry Hu
案例二
Dear Herbert,
Your target price shocked me! To be candid with you, it is difficult to do this price due to the details strictly. Please find our suggestions as below.
1) USD1.20/pc, SAME AS YOUR TARGET, but shortening the length to 90mm, and the thickness 0.8mm. The weight will be 65g instead.
2) USD1.37/pc, holding everything, but without CE & ROHS. As you know, flashlight is the low voltage items, and CE/ROHS is NOT A MUST in Europe.
3) USD1.53/pc, changing the size and thickness of clamshell and keeping others as usual. Pls find the die-cut with printproof in attachment.
Please kindly check and confirm at your earlist.
Rgds,
C
请客户支付样品费用
Dear Clair，
Greetings!
Glad to get your approval for our final samples. Just following up to let you know that we do the new samples strictly according to your logo printing, but please pay for the film charge USD 300 by your side. After order placed, you could deduct this cost when balancing the payment. Enclosed please find our bank account file.
Please advise your opinion. Thank you!
Best regards,
Kerry Hu
询问到付账号
Hi Clair,
Samples were just completed, and passed our internal inspection. Please check the photos in attachment.
Would like us to send them to you? Which express company do you prefer?Please advise your courier account. Thank you!
Best regards,
Kerry Hu
确定价格
Dear Clair,
Very glad to hear that you confirmed the price of USD 5.2/pc. It is our pleasure to be on service of you about the 7500 pcs trial order.
Please find the PI in attachment, with unit price, packaging, carton info, deliver time, payment terms, etc. if no additional questions, kindly sign and stamp it and send me back.
As soon as we receive the confirmed PI, we’ll do the final sampling at once.
Any other questions, please let me know.
Best regards,
Kerry Hu
催客户付款
Dear Stanislav,
All the gazebos you ordered were shipped last Thursday. Attached you can find the invoice, packinglist and copy of B/L.
The ETA is August 1st， to St. Petersburg.
Please help to settle the rest payment USD 7000 to our bank account soon. Thanks &best regards,
Liu wei
Dear Ali,
I’m sorry to inform you that we haven’t received your payment.
Could you kindly re-check it? Please also send us the bank receipt for record. Thank you!!
Regards,
Belinda Xie
(by 李丽婷)
Dear Sirs,
As our account still shows there is a balance of USD 7000 you owe for order XL-173, we are wondering if there are some special reasons.
We hope you can arrange the payment soon.
Look forward to your good news.
告诉客户收到付款
Dear Sharon,
Nice day! We have received the payment for the shipped 3 orders.
Thank you very much for your support and trust. We’re immensely delighted to get these projects!
Hope we could expand our current business in the near future. Yours,
Sisley
Dear Mr. Jackson,
Thank you for the L/C draft for order #DJ-199. Please find our comments with highlighter yellow below.
1.Delivery time: Please extend to May 30th.
2.Payment terms: Please change BY ACCEPTANCE 60 DAYS FROM CARGO RECEIPT DATE into 30DAYS, the same as our previous order.
Others are OK. Please help to amend them and open the original L/C. Best regards,
Alvin Sun
Dear Coco,
Please find the discrepancy below mentioned by our bank.
1.Quantity 6000 pcs was mentioned in L/C, but we could only shipped 5820 pcs for one 40’ container. The rest 180 pcs will be delivered next time with PO#219.
2.The destination port was changed to Amsterdam, not Hamburg.
The 2 Issues above were already approved by your shipping colleague. Please help to check and give JP Morgan your acceptation, and we could get the payment soon.
Thanks,
Aaron
第二篇：商务信函语法范例
商务信函语法范例：[l1]
公司名称[l2]
街道
城市、邮编
电话、传真
今日的日期
收信人姓名[l3]
职位
公司名称
地址
城市、邮编
注意事项
尊称致敬
信件正文第一段***********************************************************************************************************
信件正文第二段**************************************************************************************************************
正文最有一段
如有疑问（或详情）请致电*********。[l4]
结束语[l5]
姓名
职位签名
副本
附件[l6]
姓名缩写
[l1]向其他公司发邮件，各项要写全。向本公司内部人员发邮件，第一、二、三、四项不需写。
[l2]此处为作者，即发件人公司信息
[l3]收件人信息
[l4]可要可不要。
[l5]一般用：谨启（后不用标点）
[l6]一般为：*****，详见附件。