1.First time you may write as follow:

Dear XXX,

How are you?Wish everything with you and your esteemed company!

We are in receipt of your letter dated Aug 10 and as requested was expressed you 3 catalogues for our products(kids bike).We hope they will reach you in bue course and will help you in making your selection.

Wish we will promote business as well as friendship!

Best wishes!

2.No any returns u still may write again like this:

Dear XXX,

Good morning!Hope you have got a wonderful weekend!

For several days no news from you,my friend.Now I am writing for reminding you about our offer for item of****dated** ** **according to your relative inquiry.

Have you got(or checked)the price or not?(you can add some words to introduce your advantage of your product or something else to attract the customer).Any comments by return will be much appreciated.It will be our big pleasure if we have opportunities to be on service of you in near future.

Looking forward to your prompt response,

Thanks and best regards,

Yours Faithfully

3.If still no any response,you can write another on about one or two month letter:

Dear XXX,

How are you?Hope everything is ok with you all long.

Now I am writing for keeping in touch with you for further business.If any new inquiry,welcome here and I will try my best to satisfy you well with competitive prices as per your request.

By the way,how about your order(or business)with item ****?If still pending I would like to offer our latest prices to promote an cooperate with each other.

Thanks and best regards

第二篇：外贸客户跟进表

备注:本周收到国外询盘18封!

已洽谈过客户18位,包括中英文平台 潜在客户7位