回复Problem等问题时：

Frankly speaking, Plastic Housing materials in different environmental condition might change, this is why the products Warranty period is normally half year or one year. Sunlike will take our responsibility if the problem is really coming from our side. However, in this case, it's been almost 2 years, it's hard for us to determine the actual reason caused this problem now.

We will guarantee to improve and pay extra attention to the future production and avoid it from happening again.

觉得我司产品报价太高

Hi Mr Josh Collins,

Our offer is reasonable and realistic, which comes in line with the prevailiing market. Maybe you've found many manufaturers in Zhejiang & Jiangsu gave you a very low price.

And they promise you they can make it.

But, you are the professional in this field，of course, you are so familiar with the items you want.

They can give you a very low price, but the quality must be too bad.

We know that cables include two important part, copper and jacket.

We use 4N OFC, which has a pretty high purity ,

but some other factories use low low purity copper, like 2N OFC，we use the first made PVC as the jacket,

they maybe use the second used PVC, or some recycled plastic PVC as the jacket. which is not wear and contaminate the environment.

The quality must be good and reliable.

Many clients make a order over a period time.

If you have any questions, pls feel free to contact me.

I really hope that we could build the business.

第二篇：外贸重要客户跟踪表