分析下原因,一般情况下我会再写封追踪信给他:

Hope you are fine, my friend.

It is regret that I haven't received any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. As we don't want to lost a good customer like you!

If there is anything we can do for you, we shall be more than pleased to do so. Hope to establish long-term friendly business relations with your esteemed company.                                                                                                                                                                                                               

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做外贸有10个月了，最近生意比较冷清，呵呵

所以对回复邮件做了一下总结，也不算虚度光阴，另外想总结一下自己注册的B2B，更新一下，

因为据说到过年，国外刚好开始采购（不知真的假的？）先做好准备吧，呵呵

总之总结才会有进步吧，机会总是垂青于有准备的人。

以下是我对邮件回复的总结，希望对大家， 尤其是对新人有所帮助，因为我也曾是新人。。。。

随时更新吧，不可能一下写完

收到客户询盘时的回复：

Dear sir,

We hereby acknowledge receipt your inquiry of XX,(products)and i just got the information from our production department,these standard is available for us.and the now pls check the quotation below:

The specification you required:

The length:

The diameter:

The material

........

The price:XX usd /pes FOB(tian jin)

I hope this is the one in your favor,As a experienced company (ISO9001:2000)in the XX filed for more than 20 years.and we take the opportunity seriously to cooperate with you.if you have any questions ,pls feel free to contact me.i will try my best

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客人发询盘，第一次回盘:

Thanks for your kind inquiry to us . This is XXX from XXX Co.,Ltd . Nice to know you.

Company brief….

If any questions, pls do contact us.

继续跟踪客户的邮件如下：

Hope you fine, my friend.

It is regrettable that I don’t receive any information from you. Could I have your idea about our XXX offer? We will try to satisfy you upon receipt of your reply.

If anything we can do for you, it’s our pleasure. Hope to cooperate with you.

如果客人还没有回信,一周后再问客人不回信的真实原因.

Sorry to trouble you again!

Have you kindly checked my XXX offer? Hope they are workable in your market. Any of your comments about our offer such as price, quality, service would be appreciated.

Look forward to hearing from you soon.

之后的日子里,可以尝试新产品的报价,. 这样写：

Good day!

Maybe you have received and considered our new sunglasses products. Could you kindly give me comments at your convenience?

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A、主动跟新买家建立联系

Dear Mr. Jones:

We understand from your information posted on Alibaba.com that you are in the market for textiles. We would like to take this opportunity to introduce our company and products, with the hope that we may work with Bright Ideas Imports in the future.

We are a joint venture specializing in the manufacture and export of textiles. We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present. You may also visit our online company introduction at Http:// which includes our latest product line.

Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements.

We look forward to receiving your enquires soon.

Sincerely,

John Roberts

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回复Problem等问题时：

Frankly speaking, Plastic Housing materials in different environmental condition might change, this is why the products Warranty period is normally half year or one year. Sunlike will take our responsibility if the problem is really coming from our side. However, in this case, it's been almost 2 years, it's hard for us to determine the actual reason caused this problem now.

We will guarantee to improve and pay extra attention to the future production and avoid it from happening again.

觉得我司产品报价太高

Hi Mr Josh Collins,

Our offer is reasonable and realistic, which comes in line with the prevailiing market. Maybe you've found many manufaturers in Zhejiang & Jiangsu gave you a very low price.

And they promise you they can make it.

But, you are the professional in this field，of course, you are so familiar with the items you want.

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外贸邮件回复范文：

收到客户询盘时的回复：

Dear Sir,

We hereby acknowledge receipt your inquiry of XX, (products) and I just got the information form our production department, these standards are available for us. And the now pls check the quotation below:

The specification you required:

The length:

The diameter:

The material

……

The price: XX usd /pcs FOB (Tian Jin)

I hope this is the one in your favor, as an experienced company (ISO9001:2000) in the XX field for more than 20 years. And we take the opportunity seriously to cooperate with you. If you have any questions, pls feel free to contact me. I will try my best. Thanks and regards

Singature

客户询盘模糊，像客户询问规格

Dear Sir,

Thanks for your inquiry of our XX (products). On Dec. 10th. And we are in XX field for many years, so we are confident we can do it. But the specification you given is still lack. Such as the diameter, material, quantity and so on…, so pls can you send us the details? The drawing (CAD) is ok.

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继续跟踪客户的邮件如下：

Hope you fine, my friend.

It is regretable that I don’t receive any information from you. Could I have your idea about our offer? We will try to satisfy you upon receipt of your reply.

If anything we can do for you, it’s our pleasure. Hope to cooperate with you.

如果客人还没有回信,一周后再问客人不回信的真实原因.(一般情况,70%的客人会告诉你他的原因)

Sorry to trouble you again!

Have you kindly checked my offer? Hope they are workable in your market! I would apprreciate any of your comments about our offer such as price, quality, sercive.

Look forward to your comments.

之后的日子里,可以尝试新产品的报价,刺激下客人的神经. 我通常是这样写的：

Good day!

My quotation maybe you have received and considerated. could you kindly give me comments at your convenience?

If the chemical is not suitable, please give me detailed requirements, re-offer you asap.

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