银都酒店培训及心得

directly by manpower resource chief inspector with next personnel, personnel of class A above is examined and approve by general manager. 3, company culture construction is silver-colored the hotel is organized without party, labour, group, because this is the matters concerned of a few logistics that treats good employee, created staff work department technically, the job such as get-together of birthday of responsible government nursery school, dormitory, employee, employee. To abound the spare cultural life of employee, set the reading room that a 4 square metre control only, one part is bought for restaurant place, employee of partial criterion appeal contributes a book. Change to reflect hotel human nature, overall quality management, the near future put forward “ second line to be service of a gleam of again, serve the concept of ” for the guest namely. This inn is qualitative at the same time check, groom, staff work ministry is collective resume publication “ silver-colored family “ . 4, construction of organization of ministry of security personnel of security personnel job is strict, system perfect, post is clear, highly disciplined. Although personnel has 20 much people only, but provide safe safeguard for the hotel with the service level of high quality however. Silver-colored the member that the hotel asks to ensure public security wants business to want to have a good command of not only, and also want to master to knowledge of customer service Wu. Louie (international) hotel management company grooms class of knowledge of guest of ceremony of the member that the ministry is security personnel philtrum technically to offer security personnel, the member that at the same time the requirement ensures public security must everybody collects a word to take an exam through basic English. Personnel of security personnel of organization of ministry of every months of security personnel undertakes fire control grooms, organize knowledge of fire control of staff of whole public house every year, organize imitate of hotel fire control every year to learn, and do often tell, often say, be have an objective only: Serve for each client better.