未付款订单
Dear buyer,
We have got your order of XXXXXX。But it seems that the order is still unpaid. If there’s anything I can help with the price, size, etc., please feel free to contact me. After the payment is confirmed, I will process the order and ship it out as soon as possible. Thanks！
Best Regards 译文：我们已收到你的订单，但订单似乎未付款。如果在价格和尺寸上有什么能帮助的，请随时与我联系。当付款完成，我将立即备货并发货。谢谢！
提示：请根据您产品自身特点对描述内容进行修改。
已付款订单
Dear buyer, Your payment for been confirmed. We will ship your order out days as promised. After doing so, we will send you an e-mail notifying you of the tracking number. If you have any other questions, please feel free to let me know. Thanks!
Best Regards
译文：您的订单编号为XXXXXXXXXXXXXX的款项已收到，我们将在承诺的XXX天内发货，发货后，我们将通知你货运单号。如果您有任何问题请随时联系我。谢谢！
提示：请填上您的订单号和发货天数。
发货后
Dear $buyer,
The
ordered has already been shipped out and the tracking number The shipping status is as You will get it soon. Thanks for your support!
Best Regards
译文：订单号为XXX的货物已经发货，发货单号是XXXX，运输方式是XXX，订单状态是XXXX。您将会很快收到货物，感谢您的支持和理解。
提示：请填写订单号、发货单号、运输方式和发货日期。
询问是否收到货
Dear buyer,
According to the status shown on EMS website, your order has been received by you. If you have got the items, please confirm it on DHgate.com. If not, please let me know. Thanks！ Best Regards
译文：EMS网站显示您已收到货物。如果您已收到货物请到敦煌网确认，如果有问题请告知我。谢谢！
提示：可根据您货物的实际情况进行更改。
客户投诉产品质量有问题
Dear $buyer,
I am very sorry to hear about that. Since I did carefully check the order and the package to make sure everything was in good condition before shipping it out, I suppose that the damage might have happened during the transportation. But I’m still very sorry for the inconvenience this has brought you. I guarantee that I will give you more discounts to make this up next time you buy from us. Thanks for your understanding.
Best Regards 译文：很抱歉听到发给您的货物有残损，我在发货时再三确定了包装没有问题才给您发货的。残损可能发生在运输过程中，但我仍旧因为带给您的不便深表歉意。当您下次从我这购买时，我将会给您更多的折扣。感谢您的谅解。
提示：请根据投诉的实际情况进行更改。
订单完成
Dear buyer,
I am very happy that you have received the order. Thanks for your support. I hope that you are satisfied with the items and look forward to doing more business with you in future. Thanks！
译文：我很高兴地看到您已收到货，感谢您的支持。希望您满意，并期待着在将来与您做更多的生意。
提醒买家给自己留评价
Dear $buyer,
Thanks for your continuous support to our store, and we are striving to improve ourselves in terms of service, quality, sourcing, etc. It would be highly appreciated if you could leave us a positive feedback, which will be a great encouragement for us. If there's anything I can help with, don't hesitate to tell me.
Best Regards 译文：感谢您继续支持我们，我们正在改善我们的服务，质量，采购等。如果您可以给我们一个积极的反馈，我们会非常感激，因为这对我们来说是一个很大的鼓励。如果有什么我可以帮助，不要犹豫请告诉我。
货物断货
Dear $buyer,
We are very sorry that item you ordered is out of stock at the moment. I will contact the factory to see when it will be available again. I would like to recommend some other items of similar styles. Hope you like them too. You can click on t
he following link to check them If there’s anything I can help with, please feel free to contact us. Thanks！ Best Regards 译文：真是对不起，您订购的产品目前缺货，我会与工厂联系什么时候能补上，并将随时告知你。以下链接提供的产品也很不错XXXXXXXXXXXXX ，您可以看看。有什么我可以帮忙的，请随时与我们联系。谢谢！
提示：请在横线处添加同类产品的链接。
折扣
Dear $buyer,
Thanks for your message.
Well, if you buy both of tems, we can offer you discount. Once we confirm your payment, we will ship out the items for you in time. Please feel free to contact us if you have any further questions.
Thanks & Best regards!
译文：感谢您给我信息。目前我们正在进行促销，如果你购买了XXXX 个产品，我们可以为您提供XX %的折扣。一旦我们确认您的付款，我们将及时发货。如果您有任何进一步的问题，请随时与我们联系。谢谢！
提示：请添写希望买家购买的件数和您所能提供的折扣。
买家议价
Dear buyer,
Thank you for taking interests in our item. I’m afraid we can’t offer you that low price you bargained as the price we offer has been carefully calculated and our profit margin is already very limited. However, we can offer you discount if you purchase more
ve any further questions, please let me know. Thanks! 译文：感谢您对我们产品的兴趣，但很抱歉我们不能给您更低的议价。事实上，我们的上市价格是经过精心计算的且合理的，它已经让我的利润有限。但如果您一个订单购买超过XXXX件，我们将给你XXX %的折扣。有任何问题请联系我。谢谢！
提示：请添加希望买家购买的件数和您所能提供的折扣。
大量订单询价
Dear $buyer,
Thanks for your inquiry. We cherish this chance to do business with you very much. The order of a single sample product costs with shipping fees included.
If you
in one order, we can offer you the
bulk price
Regards！
译文：感谢您的询问，我们很诚挚的希望跟您做生意。一个样品的运费需要XXXX美元，如果您一个订单订XXX件产品，我们可以为您提供批量价格XXXX美元/件。期待着您的答复。谢谢。
提示：请填写你产品的价格，购买件数和优惠价格。
买家要求免运费
Dear buyer,
Sorry, free shipping is not available for orders sent
译文：很抱歉，到XX不能免运费的，但是我们可以在运费上给你XXX %的折扣。
提示：请填写地区和运费折扣。
未付款订单改完价格再次催款
Dear $buyer,
We’ve reset the price for you. We have given you adiscount on the original shipping price. Since the price we offer is lower than the market price and as you know the shipping cost is really high, our profit margin for this product is very limited. Hope you are happy with it and you are welcome to contact me if there’s anything else I can help with.
Best regards!
译文：我们已经为您重置价格并给您原运价XXX％的折扣。如你所知，运输成本非常高，而我们提供的价格比市场价格低，我们从这个产品中赚取不了多少利润。希望您满意，并随时与我联系。 提示：请填写运费折扣。
没有好评，买家对于你的产品表示怀疑
Dear $buyer,
I am very glad to receive your message. Although I haven’t got a high score on XX website, I’ve been doing business on eBay for many years and I am quite confident about my products. Besides, since XX website offers Buyer Protection service which means the payment won't be released to us until you are satisfied with the product and agree to release the money. We sincerely look forward to establishing long business relationship with you.
Regards
译文：我很高兴收到你的邮件。虽然我在DHgate没有多少评价，但我一直在Ebay做业务多年，我对我的产品很有信心。此外DHgate提供第三方担保支付服务，这意味着付款将不会发放给卖方，直到您对产品质量和交易非常满意。希望能够与您长期合作，谢谢。 发货几天后买家没收到货
Dear $buyer,
We sent the package out
contacted the shipping company and addressed the problem. We have got back the original package and resent it by UPS. The new tracking number
I apologize for the inconveniences and hopefully you can receive the items soon. If you have any problems, don’t hesitate to tell me.
译文：我们已经在XXX月XXX号发送包裹，根据您的反馈，我们已经联系货运公司并确认问题。我们将找回原来的包裹并重新寄送,新的货运单号是XXXXXXXXXXXXXX,使用的是EMS。我对此感到十分抱歉，希望您能尽快收到。有任何疑问，请告诉我。
提示：请填写发货日期和货运单号。
向买家推荐新品
Dear $buyer,
coming, we
a large potential market. Many customers are buying them for resale on eBay or in their retail stores because of its high profit margin. We have a
large stock
es
in one order, you can enjoy a wholesale price nks.
Regards
$myname 译文：随着圣诞节/新年/……的来临，我们发现XXXXXXXXXXXXXX产品拥有一个大型潜在市场。我们有大量的畅销的XXXXXXXXXXXXXX产品。请单击下面链接XXXXXXXXXXXXXXXXXXXXXXXXXXXX查看它们。如果你一个订单购买XXX件我们可以给批发价格。感谢您的惠顾。
提示：请填写产品名称、产品链接地址和购买件数。
收到好评后
Dear buyer,
Thank you for your positive comment. Your encouragement will keep us moving forward.
We sincerely hope that we’ll have more chances to serve you 译文：感谢您的积极评价。您的鼓励是我们前进的动力，我们真诚地希望能有更多的机会为您服务。
买家询问是否有直销航运
Dear buyer,
We offer drop shipping service. You can simply specify the shipping address and we will deliver the order to your designated address
译文：我们支持直销，您只需写明发货地址就可以
第二篇：英语—英语也有技巧的,值得一看
英语也有学习技巧，不要怕，努力就会取得效果，祝愿大家学习进步!!!
要想着英语是很好学习的.
be 的用法口诀
我用am，你用are，is连着他，她，它；
单数名词用is，复数名词全用are。
变疑问，往前提，句末问号莫丢弃。
变否定，更容易，be后not莫忘记。
疑问否定任你变，句首大写莫迟疑。
时间名词前所用介词的速记歌
年月周前要用in，日子前面却不行。
遇到几号要用on，上午下午又是in。
要说某日上下午，用on换in才能行。
午夜黄昏须用at，黎明用它也不错。
at也用在明分前，说“差”可要用上to，
说“过”只可使用past，多说多练牢牢记，
莫让岁月空蹉跎。
记住f(e)结尾的名词复数
妻子持刀去宰狼，小偷吓得发了慌；
躲在架后保己命，半片树叶遮目光。
巧记48个国际音标
单元音共十二，四二六前中后。
双元音也好背，合口集中八个整。
辅音共计二十八，八对一清又七浊，
四个连对也包括。有气无声清辅音，
有声无气浊辅音，发音特点应掌握。
非谓语动词的一些特殊用法后只接不定式作宾语的一些常用特殊谓语动词
动词后，不定式，want, hope和wish，
agree, decide, mean, manage, promise,
expect, pretend,且说两位算在此，
要记牢，要记住，掌握它们靠自己。
后接动词不定式做宾语补足语省略不定式符号“to”的一些常用特殊动词
一些动词要掌握，have, let和make,
此三动词是使役，“注意”“观察”“听到”see，
还有feel和watch，使用它们要仔细，
后接“宾补”略去“to”，此点千万要牢记
除此之外，还可以掌握“八字言”，
一感feel,二听hear, listen to, 三让have, let, make,四看see, look at, observe, watch 后只接动名词做宾语的一些常用特殊动词
特殊动词接“动名”，使用它们要记清，
“放弃”“享受”可“后悔”，
“坚持”“练习”必“完成”，
“延期”“避免”非“介意”
掌握它们今必行。动名词在句中的功能及其它
“动名”语法其功能，名词特征有动、形，主宾表定都可作，“动名”、“现分”要认清，“现分”不作“宾”和“主”，
动名作“状”可不行。二词皆可作定语，混为一谈不允许，主谓关系视分词，“动名”一词无此义。
现在分词形式及在句子中的作用（包括过去分词的作用）：
现在分词真好记，动词后面ING。它的作用真不小，可以充当定状表。
还有宾语补足语，忘记此项不可以。
分词做定语的位置及其它
“定分”位置有二条，词前词后定分晓。
单个分词在词前，有时此规有颠倒。
分词短语在词后，“定从”和它互对照。
“现分”动作进行时，“过分”动作完成了。
（注：“定分”：做定语的分词；“定从”：定语从句；“现分”：现在分词；“过分”：过去分词。）
分词做状语在句子中所表示的意义
分词做状语，概有七意义。“
时间”和“原因”，“结果”与“目的”。
“方式”加“伴随”，“条件”常出席。
且谈其主语，谓语头前的*。
欲要记住它，必须常练习。（*指句子的主语）
独立主格结构
独立结构要认清：名、代之后副或形。
或是分词或“介短”，with结构不可轻，
名代二词是其“主”，句子结构必分明。
独立结构好掌握 句中作用只一个：
千变万化皆做“状”，其中意义也不多。
“时间”“条件”和“原因”，“方式”“伴随”没别的。
“状从”和其前三个，可以互变不难学。
英语分数巧记
英语分数不费事，“母序子基”四个字。
分子若是大于一，分母还须加-s。
字母“oo”读音歌
“oo”发[u:]最常见，非重音中要短念。
字母“k”前不能长，“好脚站木羊毛”短。
“血”与“水灾”真特殊，“oo”读[Λ]细分辨。
“oo”加“r”读作[ ]，“poor”读[ ]好可怜。
注：“好脚站木”即：good,foot,stood,wood
第二句也可以是：“d、k之前oo短，“foot”、“food”恰相反。
1.长音：bloom,boot,cool,foot,moon,root,school,soon,too,troop,room,zoo
2.弱读短：classroom,schoolroom,workroom,bedroom,boyhood
3.k前短：book,brook,cook,look,shook,took
4.[ ]:door,floor
“I Drop Caps”
在某些表示请求、命令、建议等动词后面的宾语从句中，谓语动词要用动词原形或should+动词原形。
I—insist, d—denand, r—request/require/recommend, o—order, p—propose, c—command, a—advise, p—preqersic, s—suggest.
巧辨只在一言中
1.Her elder sister is three years older than she.
她姐姐比她大三岁。
2.He looked around,but saw nothing.
他环顾四周，什么也没看见。
3.He listened,but could hear nothing.
他侧耳细听，什么也没听到。
4.The old man raised his head,facing the rising sun.
老人抬起头，面对冉冉升起的太阳。
5.He is very interested in the interesting film.
他对那个有趣的片子很感兴趣。
6.He received his invitation but didn't accept it.
他收到了请柬，但没有接受。
7.Will you lend me the book you borrowed from the library yesterday?
把你昨天从图书馆借的那本书给我看看好吗？
8.They planted a few trees,but few of them are alive.
他们种了几棵树，但没几棵成活的。
9.He asked me for a little ink,but I had little myself.
他向我要一点墨水，可我自己的墨水也没多少。
10.Do you speak everyday English every day?
你天天讲日常英语吗？
11.Sometimes I spend some time on novels.
有时，我花点时间看小说。
12.Eleetricety was not discovered by Edison,but he invented the electric light. 电不是爱迪生发现的，但他发明了电灯。
13.Nothing is permitted,everything is allowed.
一切都有不（明文）准许，但也不（明文）禁止。
14.Both of them went out but neither came back.
他们两个人都出去了，但一个也没回来。
15.English is fairly useful,but it is rather difficult to learn.
英语相当有用，但相当难学。
巧记英文信封的写法
A.可以记住汉字“尖”字，先写小地名，再写大地名。
B.将竖式汉文写法的信封，按顺时针方向旋至水平位置。这样，地址的排列顺序恰巧是英文信封的书写格式。
巧记家庭成员
爹father 娘mother 哥哥弟弟brother 姐姐妹妹sister.
long before 和before long
long 在前（long before)，“很久前”， long在后(before long)，“不久后”。
巧记lie和lay
躺 lie,lay,lain,lie in bed again;
撒谎 lie,lied,lied,don't be a liar;
产蛋 lay,laid,laid,a hen laid an egg;
放置 A loy picked it up,and laid it in the bag.
开、闭音节歌
开音节，音节开，
一元字母在后排；
不怕一辅堵后门，
还有哑e在门外。
（拍手念）a,e,o,u,i
就读a,e,o,u,i
闭音节，音节闭，
一元字母生闷气；
辅音字母堵后门，
一元字母音短急。
（拍手念）a,e,o,u,i
要读[ ]
out of question和out of the question
无the“无问题”，（毫无疑问）
有the“有问题”，（不可能）
ie和ei歌
e-i和i-e,两者都可读作[i:]
i总要走在前，除非前面是个c
(ceiling,believe,field,receive,piece)
基数词变序数词歌
基变序，有规律
词尾加上-ed(fourth,sixth)
一、二、三，特殊例，
结尾字母t,d,d(first,second,third)
八去t,九去e,(eighth,ninth)
ve要用 f替;(fifth,twelfth)
ty将y改成i,
th前面有个e。
若是碰到几十几，
前用基来后用序。
巧记以-o结尾加-es的词
A.“两人两菜”（hero,negro,potato,tomato)
B.一句话 Negroes and heroes like to eat potatoes and tomatoes
C。有生命的加Es，无生命的加-s.
巧记不规则名词单变复
男女脚步牙鹅，老鼠加虱婆。
man-men; woman-women; foot-feet; tooth-teeth; goose-geese; mouse-mice; louse-lice.
WITHSPEM
有些动词用过去完成时，常表示“想做而未做”的意思。可巧记其首字为组成的“withspem”，代表：wish,intend,think,hope,suppose,plan,expect,mean
Fanboys
要求前后 对称的词语，包括可有并列连词，其中最常见的是for,and,nor,but,or,get,so 为了便于记忆，可将其首字母连成“fanboys”.（此外，还有both...and,neither...nor,not only...but also,以及表示比较的词语than,as...as,not so ...as,prefer...to,nather than等
从句之要素
从语法结构的角度看，任何从句都有三个要素，即时态与主句要响应，关联词使用要恰当，主要结构不倒装。
规则动词加Ed的读音
清读[t]，浊元[d]
t、d后面读[id]
一句话记名词所有格的构成分式和用法
The children's teacher asked a friend of tom's to bring him some students' books on the first day of the month.
一句话记清辅音浊化
Some youths are walking along the paths to have baths in the houses with something in their mouths.
加-ing要双写的常见动词
一个m，两个d和g
(swim) (nod,rid) (dig,beg)
三n，四p，十个t
(run,win,begin)
(dip,drop,mop,stop)
(sit,hit,fit,set,get,let,put,regret,forget,pat)
(下加线的词，构成过去式、过去分词时，也须双写尾字母）
五种基本句型歌
英语句子万万千，五大句型把线牵。
句型种类为动词，后接什么是关键；
系词后面接表语；vi独身无牵连；
vt又可分三类，单宾双宾最常见，
还有宾语补足语；各种搭配记心间。
五种基本句型：
1.主语+系动词+表语
2.主语+不及物动词
3.主语+及物动词+宾语
4.主语+及物动词+宾语+宾语补足语
5.主语+及物动词+宾语1+宾语2
对划线部分提问的程序
一代（用疑问词代替划线部分），
二移（把疑问词移至句首）
三倒（颠倒主谓语，但对主语或其定语提问时除外）
四抄（照抄其它部分）
直接引语转换为间接引语时人称代词转换规律
一从主 He said to Tom,“I can help them.”
He said to Tom that he could help them.
二从宾 He said to her,“You can help them.”
He told her that she could help them.
三不变 He said to Tom,“They can help them.”
He told Tom that they could help them.
祈使句变为间接引语的规律
一改 （主句谓语动词）
二变 （呼语为间接宾语）
三加 （to）
四去 （please）
不带to的不定式作宾补
不定式，不带to,九个动词要记住，
一听（hear）二看（see,watch）三感觉（feel,notice,observe），make,let和have； 作宾补，是秃头；当主补时要带to.
before和ago巧记
before带在点之前，ago总在段之后。
before时态不确定，过去时中用ago。
be在现在时中与人称的搭配
我是am，你是are,is跟随着他，她，它。
复数后面用什么，统统都是一个are。
肯定句变疑问句口诀
“是，情，助”，移向前，
主语其后把身安，
一般，现在，与过去，
do,does,did添在前，再改谓语为原形。
最后要把问号点。
be made of 和be made from 巧记
物质不变用of,物质变化from,如果物质不明白，可问君自何处来？
要求跟随动名词的动词
(1)“megafeps”(霉咖啡不吃),mind,miss,enjoy,give up,admit,avoid,finish,escape,practise.
(2)“makes (a) fit speach”mind,Avoid,keep,Enjoy,Suggest/Finish,Imagine,Think about,Spend,Practise,Excuse,escape,Can't help
要求跟不定式的动词
“要想干，同意办，愿意不愿意，决定尽量干。”
A要求，想要，希望(want,wish,hope,expect,intend,mean)
B同意(agree,promise)
C意愿(care,hate,refuse)
D决定，企图(determine,decide,offer,attempt,try,manage)
要求跟不定式作宾补的动词
(1)劝教命请叫(advise,teach,order,command,ask,tell)
(2)允许又警告(allow,permit,warn)
(3)使役表意向(cause,let,have,make,lead,set,leave,get,wish,want,expect)
(4)知觉动词妙(feel,hear,watch,see,observe,notice)<省却to>
既跟动名词也跟不定式的动词
begin,start,continue,forget,remember,regret,intend,like,love,hate,try,mean. 用不定式和动名词造成的意义上的差别归为五点：
不定式 动名词
A）某一具体行动 指一般的、经常的情况
B）表示主语和宾语的动作 可能表示任何人的动作
C）主动 被动
D）未发生的事 已发生的事
E）短暂的或可能进行的事 延续的或重复发生的事
She hated to talk about people's shortcomings.
She hate talking about people's shortcomings.
She wants to repair the desk.
The desk wants repairing.
常见的要求跟动名词作宾语，跟不定式作宾语的动词有：
advise,forbid,understand,suppose,consider,allow,permit.连接首字母即为A Fu's Cap（阿福的帽子）
阿福的帽子，代表七动词，宾补不定式，宾语动名词
Ex.—What is it that they permit?
—Some old magazines.
A.taking away B.being taken away
C.to take away D.to be taken away
常见不规则动词三种形式变化归类
come came come
become became become
steal stole stolen
speak spoke spoken
break broke broken
drive drove driven
write wrote written
give gave given
swim swan swum
spring sprang sprung
run ran run
begin began begun
drink drank drunk
blow blew blown
grow grew grown
know knew known
throw threw thrown
show showed shown
draw drew drawn
bring brought bought
fight fought fought
think thought thought
buy bought bought
catch caught caught
keep kept kept sweep swept swept leave left left feel felt felt
tear tore torn wear wore worn
pay paid paid say said said
build built built send sent sent lend leant leant dig dug dug win won won sell sold sold tell told told sit sat sat
hear heard heard make made made lose lost lost stand stood stood find found found get got got hold held held feed fed fed meet met met lead led led
beat beat beaten do did done see saw seen take took taken
shut shut shut cost cost cost hit hit hit set set set put put put
let let let cut cut cut