D1: Establish your required team that should be cross functional to cover all the required departmental involvement.
Our D1 included representatives from QC, engineering, projects, manufacturing and purchasing.
D2: Problem Description
Moulded Parts showing unacceptable level of damage around top edge of surrounding lip due to thermal exposure. We included photos of the problem for effective illustration
D3: Interim Containment Action
1. The customer has had a 100% inspection for the parts and quarantined those parts found to be defective.
2. Manufacturing site has had a 100% inspection for the all parts in stock, and quarantined any defective parts found
D4: Root Cause Analysis
In trying to rectify a different issue the moulding parameters were adjusted which lead to increased shrinking. The part being slightly smaller has meant that the subsequent process now damages the part.
Plus an ineffective operator training and instructions on containment station meant that the issue was not picked up and non conforming parts have been allowed to get to the customer.
D5: Implement PCA (Permanent Corrective Action)
Adjust mould parameters to tightly control part shrinkage. Implement increased inspection and SPC for parts overall size. Monitor and record.
Implement 100% inspection at subsequent operation where damage has occurred
Implement appriate controls and improved operator training for containment actions
D6: Implement and Validate PCA
State the date the PCA has been implemented.
Validation of the PCA is in the form of analysis of the SPC data to check part variation
(shrinkage level) and inspection of the containment records to check to see if the issue has been noted again.
D7: Prevent Re-occurrence
We have simply maintained controls implemented for PCA but decreased inspection frequency on the control plan
D8: Final Team Discussion / Review
Review of the data collected during PCA and investigation of ways that this kind of error can be avoided in the future. PFMEA updated in line with this for use when similar products are reviewed during the product realisation process.
Long term process capability studies maintained for all products
This probably is not the best example in the world, and I do like the previous form posted earlier on this thread. We do need to implement improvements to our approach which I hope may come of me posting this. However I hope this gives you a start. I would recommend being a bit more detailed in your approach.
第二篇：8D报告示例
地址：深圳市宝安区公明镇马山头元灯坑旭发科技园 B3栋 总机 :(＋86)755-29886000 传真 :(＋86)755 29886360 Website: E-mail: dixian@dixian.net
地址：深圳市宝安区公明镇马山头元灯坑旭发科技园 B3栋 总机 :(＋86)755-29886000 传真 :(＋86)755 29886360 Website: E-mail: dixian@dixian.net
地址：深圳市宝安区公明镇马山头元灯坑旭发科技园 B3栋
总机 :(＋86)755-29886000 传真 :(＋86)755 29886360
Website: E-mail: dixian@dixian.net
地址：深圳市宝安区公明镇马山头元灯坑旭发科技园 B3栋 总机 :(＋86)755-29886000 传真 :(＋86)755 29886360 Website: E-mail: dixian@dixian.net
地址：深圳市宝安区公明镇马山头元灯坑旭发科技园 B3栋
总机 :(＋86)755-29886000 传真 :(＋86)755 29886360
Website: E-mail: dixian@dixian.net
地址：深圳市宝安区公明镇马山头元灯坑旭发科技园 B3栋 总机 :(＋86)755-29886000 传真 :(＋86)755 29886360 Website: E-mail: dixian@dixian.net
地址：深圳市宝安区公明镇马山头元灯坑旭发科技园 B3栋
总机 :(＋86)755-29886000 传真 :(＋86)755 29886360
Website: E-mail: dixian@dixian.net
QR-QA-008-B0
拟制：陈龙 审核：肖进城