XX 大学公共管理硕士（MPA）研究生作业纸班 级 2010 秋 MPA 课 程 商务英语 姓 名 张华 梁好琴 学 成 号 绩 教师批阅 12503 任课教授Page 29 B1 Subject:My Order # 111 Dear Andy Adams, Thank you for e-mailing us about your order with a confirmation no.124519. I am sorry for the delay in replying to your e-mail but I needed to check some information with our shipping department.According to your description please be advised that Next Day Shipping is only for orders placed before noon,therefore your order was postponed. I can now confirm and inform you that your order placed after noon on Friday will not be shipped until Monday.Thus the goods will be arriving before 5 o’clock p.m.on Tuesday.You may rest assured and please do not hesitate to let me know if they don’t arrive on time,I will reckon with the problems to make you happy! Yours sincerely Alan Grant第页共页

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第二篇：商务英语回函二

XX 大学工商管理硕士（MBA）研究生作业纸班 级 2011 春季 MBA 课 程 商务英语 姓 名 艾文佳 洪金生 学 成 号 绩 教师批阅 11082 任课教授《新剑桥商务英语中级》Page 35 B3 第二题 Dear Laura Thomas, Thank you for your e-mail informing us of your visit to my office tomorrow. Our business is very important and we have studied it for quite a long time,so I think I should spend a proper period of time showing you around my company and discussing issues thoroughly together.therefore, three days will be appropriate for your journey and we could make an arrangement for your stay if you like. My office is in the central part of the city so it’s easy to find.But just after this e-mail I will send you a sketch map for your convenience, please don’t worry! What’s more,thanks a lot for inviting us,we are also glad to have lunch with you and your colleagues!I am very cognizant of de luxe restaurants and I can book one for all of us!I am sure you’ll enjoy it. Looking forward to seeing you too! Sincerely yours. Alan Grant第页共页

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