20xx年度餐饮部工作总结

20xx年是朗润集团锐意进取，更好更快发展的一年，作为集团的餐饮部在公司大的发展环境下，也在迅速成长，现将餐饮部20xx年的工作汇总如下：

一、 完成餐饮制度的制订，修改，颁发，同时决定用员工餐

饮卡取代餐票。

二、 取消两荤一素的工作标准餐，实行选餐，让员工在一定

程度上选择更加多样化，吃的更健康

三、 小餐厅正式开业，接待公司客户，合作伙伴等，树立了

良好的企业形象。

同时，拟计划将在元旦前配备齐休闲厅的设施，尽早开放休闲厅，让员工可以有更好休闲场所，同时洽谈业务的氛围也可以更加和谐。

餐饮部员工食堂为了提升员工满意度，也进行了数周的问卷调查，在菜品种类，口味上进行调整，尽量满足多数员工的要求。

为了节约成本，食堂正在进行调研考察对比，改换蒸饭车，炒菜灶，届时将节约月用气量30%。

当然，我们也有做的不到的地方。员工食堂未能满足员工的正常需求，部分员工觉得未能满意，针对这些，食堂厨师也在不断摸索，力求达到员工的要求。小餐厅方面，也有不尽如人意的地方，未能按客户真是需求去安排餐饮，在此方面，需要加强培训，训练业务技能，更好的为公司服务。

第二篇：20xx年餐饮部工作总结

The job summed up meal ministry 20xx each leader, everybody works in the same place everybody is good! Meal ministry has favour to be judged to be 20xx year advanced branch. Relatively satisfactory finished 20xx each welcome the job. Reach a public house by each leader completely the support that departmental door works each to meal ministry, here faculty is opposite ministry of my representing meal departmental door expresses each leader and hotel to be thanked heartily, although my branch obtained a few result in the job 20xx, made certain contribution for the hotel, but the requirement that leaves hotel of 4 stars class and leadership still has certain difference. There still are a few places that fare badly in the job, to can be in the advantage that oneself produced in the job of annual 20xx, correct the defect of an existence, make we are serving a new chance to extricateoneself from an awkward position. Ministry of my representing meal becomes the job 20xx and the working target 20xx the following report: One, what do the work: Run a side: 1. Fulfilled wholesome system of job responsibility, responsibility partition arrives person 2. Make a sectional sanitation check the work, clear daily sanitation and plan clear wholesome, 3. Fixed staff heart-to-heart talk, make the understanding case that good employee resigns. And undertake to the working station of individual employee adjust. 4. The requirement does good stuff every months check on work attendance, assessment works, what to employee system of award, punishment carries out is more transparent, perfect. 5. Strengthen fundamental management, enhance heart of administrative administrator responsibility, ask various administrator insists to make very workaday keep in mind, day-to-day work wants sex of in a planned way, before look up sex. Enhance in-house solidarity, produce core effect, the division of labor in the job is clear, responsibility is clear, the good job style of work with meticulous, rigorous, serious nurturance. 7. To ensure the branch serves level, personnel of above of foreman of every months of organization held service quality to analyse meeting, to guest feedback opinion undertakes overall pool, analysis. 8. Pay close attention to energy-saving control job, the branch is various the key that administrator can work energy-saving job as day-to-day management, energy-saving measure is fulfilled reach the designated position, hold to good. The control that can make good water, power supply in business period of time, blame business period of time especially works. 4, groom respect: 1. Of the branch groom, make every months piece groom plan, reach groom key. 2. Make a post of sectional new employee groom plan, let new employee understand sectional state of affairs and working content inside the shortest time, enter working status.3 as early as possible. Requirement foreman does good employee to groom seriously the record of archives works, reduce what employee grooms to enclothe rate. Working plan and inadequacy one, the inadequacy in the job: 1. Foundation and detail management do not reach the designated position, the reason depends on personnel of low level management failing to produce effect adequately, because this low level management is mixed,detail management still needs to grow catch indefatigable. Strengthen pair of foreman groom 2. Recieving busy when, have simplify service program, cannot insist to serve standard phenomenon. 3. Guest history archives is built not quite perfect, did not produce effect well in real work. 2, the job plans 1 pay fundamental government: 1) the management that strengthens personnel of pair of low level management and working guidance are aimed at the characteristic with frequent flow of personnel of meal course of study, stabilize administrator team, to the enterprise it is very important, only administrative team stabilizes ability to assure to recieve the job and service quality daily. Because the administrative ability of personnel of this low level management is very important, but meal

ministry the administrative ability of personnel of low level management remains to rise further, we will strengthen personnel of low level management to run skill of technical ability of knowledge, business, work 20xx groom, raise personnel of low level management to run the business technical ability of ability and oneself steadily. Strengthen the responsibility heart of personnel of low level management through grooming, arouse working enthusiasm, make its can achieve seasonable discovery problem, solve problem; and reasonable arrangement routine. 2) the lifeline that the working initiative that brings service personnel into play serves is travel industry, the management that serves quality to affecting a business directly and beauty praise degree, see its value. Long-term since personnel flow is the one catastrophe problem that puzzles a hotel, meal course of study is highlighted particularly, for can from go up at all the deficiency that solves service personnel to serve the field such as skill of skill of consciousness, service, we will continue to groom from fundamental skill 20xx grab, having doinging groom the job while, those who strengthen personnel of the low level management in serving a process is all-around dog reach job of go on a tour of inspection, strive to solve the problem of existence in working site, let employee be in for a short while inside master correct service skill and skill, drive staff with example action, make employee can work active and actively, improve service quality steadily. At the same time administrator observes staff job psychosis closely, guide the working state of mind with right stuff, encourage, they have deep love for drive own job.3) we will adjust the each regulations system of perfect branch again each regulations system of the branch undertakes perfecting, make more detailed award penalize an institution, accomplish award to punish trenchant. 4) the level of management that improves facilities facilities, ensure serviceability rate. Although the management of facilities facilities accomplished responsibility to arrive person, but actually responsibility person is not everybody know equipment maintain knowledge, next year we will be increased in this respect manage and groom strength, make every responsibility person hep the function of responsibility equipment and maintain knowledge, establish equipment record, ensure serviceability rate. The correct guidance that faculty leads working train of thought in the hotel leaves department of meal of garden of peach of the Eastern Jin dynasty, in brotherly branch support assistance to fall energetically, in sectional faculty make concerted effort, go all out in work hard below, I am certain the each job target 20xx can come true certainly! Li Jun of ministry of meal of source of peach of the Eastern Jin dynasty exceeds