美美时尚酒店服务指南
酒店简介:
美美时尚酒店是南宁市青秀区的一家集客房、餐饮为一体的时尚经济型商务酒店,本酒店位于南宁市青秀区区的中轴线核心地段,地处南宁市东葛路核心商圈,地段繁华,毗国际会展中心、白沙大桥、葫芦顶大桥、东达埌东客运站、西达机场高速、近邻南北高速和环城高速出入口,交通便利。高标准的服务是阁下的希望,也是我们的目标,再次感谢贵客户的鼎力支持,我们随时恭候贵客户客人的光临,如有疑问及需要协助请来电垂询。
●酒店经理 电话分机:
如需服务请与当值酒店经理联系。
●行李服务 电话分机:999/前台键
为您提供24小时行李服务以及贵重物品寄存服务,如需服务请联系前厅部。
●接待服务/问询服务 电话分机: 999/前台键
提供24小时的接待/问询服务,位于大堂。
●商务中心 电话分机:999/前台键
位于大堂,提供商务、订票、邮件、咨询服务。
●总机服务 电话:999/前台键
为您提供电话信息查询、留言服务。
●订房服务 电话:0771-2616033;999/前台键
酒店提供24小时订房服务。
●医疗服务 电话: 999/前台键
如需要服务,请与当值酒店经理联系。
●客房中心 电话:999/前台键
您若需要增加房内用品或服务请于客房中心联系。
●饮用水
如需饮用开水请用房内开水器。
●大堂保险箱
大堂接待处出为阁下提供免费使用的保险箱,较大的贵重物品可存放在大堂保险箱内。酒店管理当局对留在客房内物品的任何损坏或遗失不负任何责任。
●客房照明系统
房间配有灯光总控制器,将磁卡插入取电器内,灯光便会自动开亮,当您离开房间时,请取出磁卡,灯光便会自动开关。
●洗衣服务
如有水洗、干洗衣物请与前厅部(电话:999/前台键)联系。
●擦鞋服务
房内备有免费一次性擦鞋袋。
●吹风筒
前台备有吹风筒,如需吹风同情与前台联系。电话:999/前台键
●宽带上网接口和多媒体液晶电视系统
酒店客房已安装宽带上网接口,房间电视连接互联网,可根据电视菜单观看多部电影、多媒体、游戏等
●叫醒服务
请按999/前台键与接线生联络,确定您的叫醒时间。
●失物招领
如有物品遗失,请与客房中心联系。遗失物品,酒店保留三个月,易变质物品只保留三天。在上述期限内无人认领的物品,酒店有权自行处理。
●请勿打扰
当您需谢绝探访及不被打扰时,请将“请勿打扰”牌挂在门把手上,并通知前台不要把接转电话到客房。
●房内用餐服务
本酒店提供09:00~09:00房内用餐服务,详情请参阅客房用餐服务菜单。联系电话:999/前台键
●交通
市内公共交通702、801、11、29、55、68路公交到达酒店门前;火车站电话:0771-2222222;大沙田客运站:0771-8050545;江南客运站:0771-4518200;琅东客运站:0771-5508333;安吉客运站:0771-3109661;北大客运站:0771-3840863;金桥客运站:0771-2020331;南宁国际飞机场:0771-2095123
●损物赔偿明细:
第二篇:酒店服务指南6月29日修改版
万源怡和紫金大酒店服务指南
怡和紫金大酒店服务指南
一、董事长致辞
二、酒店简介
三、酒店各类房型房价表
四、宾客须知
五、酒店服务
六、宴会和会议设施
七、康乐设施
八、电视指南
九、电话指南
十、消防安全
十一、客房配臵物品价目表
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万源怡和紫金大酒店服务指南
一、董事长致辞
尊敬的宾客:
欢迎您下榻万源市怡和紫金大酒店,我们衷心感谢您的光临,愿怡和紫金大酒店给您的入住留下最美好的回忆。
作为我们的贵宾,怡和紫金大酒店的全体员工将竭诚为您提供尽善尽美的服务,为您的此次旅程留下愉快而难忘的记忆。
我们饭店所有的员工将以“以客为尊,用心待人”的服务宗旨为您服务!并感谢您对怡和紫金大酒店一如既往的支持和关注,我谨以我个人的名义并代表饭店全体员工期待您的再次光临!
谨祝您入住愉快!
万源怡和紫金大酒店
董事长:曾波
一, Chairman speech respect guest: welcome you to stay at the Wanyuan Amiable Purple Gold Hotel, we thank your presence heartfeltly, is willing the amiable purple golden hotel to move in
for you leaves behind the happiest recollection. takes us the
distinguished guest, the amiable purple golden hotel's all staff will provide the acme of perfection wholeheartedly for you the service, leaves behind happy and the unforgettable memory for yours this journey. we hotel all staffs take “as will revere by the guest, treats
people attentively” the service objective serves for you! And thanks you to amiable purple golden hotel support and the
attention as always, I sincerely by myself and anticipate your 2
万源怡和紫金大酒店服务指南
presence once more on behalf of the hotel all staff! respectfully wishes you to move in happily!Chairman Wanyuan amiable
purple gold hotel : Once wave
二、酒店简介
怡和紫金大酒店位于万源市商业中心广场,酒店距长途车站3分钟里程,距火车站8分钟路程,交通快捷方便。酒店集客房、餐饮、茶房、洗浴、KTV、会议于一体的四星级酒店。
富丽堂皇的大厅,设有大堂吧、行李房、贵重物品保管室、行李寄存室、男女分设卫生间、大堂副理、礼宾员、租借、机票代办、宾客投诉、擦鞋等服务。此外商务中心竭诚为宾客提供传真、打印、复印等各项文秘服务。
酒店2楼至3楼,设舒适怡人的早餐厅、中餐厅。餐厅可同时容纳400人就餐,餐厅功能布局合理,豪华包间采用简约的欧陆风情和简约中式的风格设计,独具匠心,装饰风格具有很强的时代感及艺术性,环境幽雅怡人。
酒店4楼设茶房、咖啡厅,环境温馨舒适、格调新颖。茶楼大厅精致典雅,露天阳光茶房的卡座,茶品丰富,有各类名茶数十种:万 3
万源怡和紫金大酒店服务指南
源雀舌、铁观音等等,定能满足您不同口味和精致生活的需求。风格各异的大小包间9个并提供全自动麻将机.
酒店5楼设KTV娱乐歌城,具有情调各异的卡拉OK包房豪华气派,拥有一流的音乐设施设备,任您放怀高歌,豪情劲舞,是舒展身心、纵情狂欢的理想之处,定能令您欢度热力澎湃的快乐时光。
酒店6楼设怡水坊洗浴中心,集浴足、保健于一体的休闲中心,设施豪华,格调高雅,极富别致个性效果,处处尽显高贵辉煌气派。
酒店7楼设贵宾棋牌室和健身房(男女分设)装修精致,设施设备齐全。
酒店8至18楼设有客房144间(残疾人客房1间),客房配有数字电视机、雪柜、小酒吧、音响系统、国际国内电话直拨、中央空调、消防报警、喷淋灭火装置、喷淋卫生间等,同时客房提供洗衣、擦皮鞋、送餐、有线电视等服务,客房环境优雅、光线柔和、装修豪华、家具精美、居住舒适,具有家的温馨,为宾客商务、旅游、休闲、渡假提供了一个舒适、宁静的休息场所。
酒店19楼设会议中心,设施齐备,功能先进,备有大中小各类会议室四个,配以先进的音控设备、多媒体投影仪等精良设施,为会议和商务洽谈提供了理想场所,热情周到的服务打造完美会议。会议提供服务项目有:植物、鲜花、茶水、音响设备、多媒体投影仪、会议横幅制作、会议嘉宾座牌等。
酒店内设中央空调、地下停车场,各种配套设施完善,功能齐全,装修豪华,档次高雅,是商务、旅游、会议、聚会、休闲娱乐的理想去处!
酒店“以客为尊、以心待人”为经营宗旨,以团结、务实、高效、创新为企业精神,以人为本的服务为特色。
怡和紫金大酒店,诚心恭候您的光临!
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万源怡和紫金大酒店服务指南
三、酒店各类房型房价表
房间类型 价格(人民币)
特级套房 1888元
豪华套房 1188元
豪华单人间 698元
豪华标准间 668元
商务标准间 558元
普通标准间 458元
普通单人间 388元
以上房价收费以“间.夜”为计算单位,以总台实际执行价为准; 本酒店退房时间为中午14:00,14:00以后自动计费,18:00以前退房加收半天房费,18:00以后加收全天房费;
酒店接受信用卡及各种银联卡消费;
贵重物品请寄存在总台贵重物品保险箱内;
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万源怡和紫金大酒店服务指南
四、宾客须知
为了保障您的合法权益和住宿的舒适、安全,为您提供更高质量的服务,敬请了解以下事宜:
一、请您在办理入店手续时,持本人有效证件,并如实登记,以便我们更准确地了解您的需要。
二、凡属以下情况者,酒店恕不接待:
1、携带危险物品进店者;
2、从事违法活动者;
3、影响酒店形象者;
4、无支付能力或有过逃帐记录者;
5、酒店客满;
6、法律、法规规定的其他情况。
三、酒店房费按间.夜计算,当日入住房费算至次日中午14:00,次日14:00-18:00之间离店,加收半日房费,18:00以后退房加收全日房费。
四、住宿客人以登记时的姓名、人数为准,增加或调换住宿人员须重新办理入住登记手续。
五、酒店提供的各种设施设备,不得私自拆装、涂改、变更使用功能,如有损坏或遗失,则按酒店规定赔偿,并视情况承担酒店在维修受损设施设备期间导致客房不能出租、场所不能开放所造成的营业损失。
六、请在送洗衣物时,认真阅读洗衣单,并在洗衣单上注明洗涤种类及要求,若无特别注明洗涤要求,酒店将按常规进行洗涤,由此造成衣物损坏,酒店不承担赔偿责任,宾客若有其他特殊洗涤、缝补要求或酒店员工发现衣物损坏,双方应事先提出。
八、禁止在酒店内酗酒、斗殴、赌博、吸毒、卖淫、传播淫秽书画或放映淫秽录像、录音等。
九、因醉酒在店肇事,造成酒店损失的宾客应承担相应法律责任和赔偿责任。
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万源怡和紫金大酒店服务指南
十、不得将枪支、弹药、剧毒、放射性等危险物品(包括强化、液化、易燃、易爆品等)带入酒店。
十一、请勿在客房、酒店公共场所大声喧哗、扰乱公共秩序、影响他人休息;请照看好您的小孩,切勿让其乱跑、乱爬,以免发生意外。 十二、客房内严禁使用电炉、饭煲等电器具,征得客房部允许,可安装使用办公电器如传真机、复印机等。
十三、酒店内严禁焚烧物品、燃放烟花爆竹、堆放易燃品或用易燃品清洗物件,吸烟时请注意防火、请勿在床上或无烟楼层吸烟。 十四、为了您和他人的身体健康,请勿将宠物带入酒店。
十五、请您注意锁好房门,退房时请将房卡钥匙交还总台。
十六、来访客人请出示有关证件,并办理访客登记手续,征得被访客人同意后方可进入客房,访客时间为8:00-23:00,请勿留宿。
十七、听从酒店值勤人员指挥,按照行李/停车标志停放车辆,停车场内,因您自身原因造成车辆丢失或损坏,酒店不承担责任,若车内放臵的物品发生丢失,酒店不承担责任。
十八、酒店大堂设有免费行李及贵重物品寄存服务,若未按规定存放,造成贵重物品遗失,酒店概不负责,您若遗失酒店贵重物品保险箱钥匙,按规定应给予赔偿。
十九、请于结帐离店时带走您的贵重物品,若无事先约定,酒店将按有关规定处理。
二十、若物品丢失,请及时向酒店安全部报案,以便协助查找。三个月后无人认领,酒店将按遗留物品处理。
二十一、您在离店后,若物品遗留于客房,酒店在归还和保管时产生的费用由客人承担。
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万源怡和紫金大酒店服务指南
五、酒店服务
总服务台
位于酒店一楼大堂,24小时服务,为您提供办理住宿登记、房间变更、续房、问询等服务。
电话:6101或7。
收银处
位于酒店一楼总服务台内,24小时为您提供退房、结帐、押金、贵重物品寄存等服务。
电话:6101或7。
商务中心
位于酒店一楼右侧,18小时为您提供打印、复印、传真、电脑租用、国际国内长途电话等服务。
电话:3
大堂副理
位于酒店一楼大堂,18小时为您提供咨询、投诉等服务。
电话:5
大堂吧
位于酒店大堂左侧,为您提供各式茶水服务。
营业时间:9:00—凌晨
电话:6105
礼宾服务
位于酒店一楼大堂,18小时为您提供搬运行李、寄存行李、雨伞租用、出租车等服务。
电话:4
电话免打扰服务
如果您不希望房间电话被人查询,以及有电话打进房间,请与总机联系。
电话:8888或2.
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万源怡和紫金大酒店服务指南
客房叫醒服务
如果您需要客房叫醒服务,请与总机联系。
电话:8888.或2.
洗衣服务
请将需要送洗的衣物装入洗衣袋,填好洗衣单,与客房服务中心联系,我们将按您的要求为您提供洗衣服务及2小时加急洗衣服务(8:00-18:00)。
电话:6104
租借物品服务
酒店备有多功能充电器、吹风筒、网线、插线板等物品,如需使用,请与客房服务中心联系。
电话:2
代办服务
如您需要酒店帮助代办、代购服务,请与客房服务中心联系,我们将按您的要求提供相应服务。
电话:2
客房送餐服务
酒店为您提供客房送餐服务,送菜单臵于客房写字台上,请与餐厅联系(7:00-22:00)
电话:6301
物品遗失
如阁下发现物品遗失,请与大堂副理联系。
电话:5或7.
客房维修服务
如客房家具、灯具、冷热水、开关等发生故障,请及时与客房服务中心联系,我们将尽快前来维修。
电话:6102或2.
饮用水
为了您用水方便,我们已在房内为您提供电热水壶供您使用,水壶电 9
万源怡和紫金大酒店服务指南
源已连接,如有不便之处,请与服务中心联系。
电话:6102或2.
电源
客房内电源为220伏,卫生间内有插座供剃须器专用,电压为220伏。 电话:6115
空调
酒店使用中央空调系统,调节温度高低可使用房内墙上的开关。 电话:6115
房内家具、物品
家具、物品也有生命,舒适空间离不开您的爱护,如果您不小心打坏东西或烫伤地毯等家具,请与客房服务中心联系,我们将根据实际情况给予处理,谢谢您的配合。
电话:6102或2.
擦鞋、增添卧具等服务
如需上述服务,请与客房服务中心联系。
电话:6102或2.
房卡
为了您的安全,请随身带好房卡,如遗失请立即通知接待处。 电话:7
如果您的房卡遗留在房内无法开门,请与前台、客房服务中心联系。 电话:6102或2.
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万源怡和紫金大酒店服务指南
六、宴会和会议设施
位于酒店2楼宴会厅和19楼会议室,设施一流,装饰豪华典雅。无论您是在此举行宴会还是新产品推广会,优质的服务必将给您留下难忘的回忆。
宴会设施
怡和紫金宴会厅
位于酒店二楼的怡和紫金宴会厅,装饰豪华典雅、别具一格,可同时容纳300余人用餐,是您举行大型宴会、冷餐会、朋友相聚的最佳去处。
电话:6301
餐厅豪华包房
酒店3楼配备10个豪华餐厅包房,装饰富丽堂皇、独具匠心,特聘川粤名厨主理,随时为您提供精品川菜、粤菜、精美广东小吃、生猛海鲜,让您的味觉得到充分享受。
电话:6301
会议设施
多功能厅
位于酒店十九楼,配备国际领先的音响、灯光、投影等设施设备,可同时容纳300余人,是您举行歌舞表演、产品推广会、鸡尾酒会、冷餐会及大型宴会的理想场所。
电话:6108
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万源怡和紫金大酒店服务指南
七、康乐设施
茶房、健身房:
位于酒店四楼和七楼,傍依幽幽中心商业广场,风景秀丽迷人。设有十八间豪华包房,装饰温馨华丽,是您品茗小憩、休闲娱乐、商务洽谈、朋友相聚的上佳选择。
电话:6408
位于酒店七楼充满异域浪漫风情,棋牌、健身于一体的理想胜地 KTV:
位于酒店五楼,热情周到、是你一展歌喉的最佳选择
电话:6506
保健中心:
位于酒店六楼,热情周到、技术娴熟的按摩技师会令您疲倦顿消,浮想联翩。
电话:6606.6608
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万源怡和紫金大酒店服务指南
八、电视指南
电视节目指南
1、四川卫视 2、CCTV11
3、万源资讯 4、大巴山传媒
5、互动娱乐 6、达州城市公众
7、峨眉电影 8
9、新闻综合 10
11、CCTV新闻 12
13、CCTV3 14
15、北京卫视 16
17、中国教育 18
19、CCTV10 20
21、上海卫视 22
23、少儿频道 24
25、CCTV12 26
27、四川公共频道 28
29、深圳卫视 30
31、西藏卫视 32
33、COIO 34
35、中国电影频道 36
37、天映频道 38
39、TVB星河 40
41、世界地理 42
43、SCTV-5 44
、CCTV5 、CCTV1 、CCTV8 、CCTV6 、安徽卫视 、浙江卫视 、山东卫视 、CCTV7 、陕西卫视 、河南卫视 、CCTV4 、旅游卫视 、国防军事 、凤凰卫视 、凤凰资讯 、星空卫视 、HBO 、SCTV-3 、SCTV-2 13
万源怡和紫金大酒店服务指南
45、重庆卫视 46、湖南卫视
47、达州新闻综合 48、达州公共频道
49、东南卫视 50、CCTV9
51、CCTV2 52、江苏卫视
53、CCTV音乐 54、广东卫视
tv program
1、 Sichuan Satellite TV
2、 CCTV11
3、Wan yuan sources of information
4、 Daba media
5、 interactive entertainment
6、 Florida urban public
7、 Emei Film
8、 CCTV5
9、comprehensive news
10、 CCTV 1
11、 CCTVNews
12、 CCTV8
13、 CCTV3
14、 CCTV6
15、 Beijing TV
16、Anhui TV
17、China Education
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万源怡和紫金大酒店服务指南
18、Zhejiang TV
19、 CCTV10
20、 Shandong TV
21、Shanghai TV
22、 CCTV7
23、 children'S Channel
24、 Shaanxi TV
25、 CCTV12
26、 Henan TV
27、 Sichuan Public Channels
28、 CCTV4
29、 Shenzhen Satellite TV
30、 the Travel Channel
31、 Tibet TV
32、 national defense and
33、 COIO
34、 Phoenix
35、 Chinese Movie Channel
36、 Phoenix Information
37、 Celestial Channels
38、 Star TV
39、 TVB Xing
40、 HBO
41、 World Geography
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万源怡和紫金大酒店服务指南
42、 SCTV-3 43、 SCTV-5 44、 SCTV-2 45、 Chongqing TV 46、 Hunan Satellite TV 47、 Florida Comprehensive News 48、 Florida Public Channels 49、 South East TV 50、 CCTV9 51、 CCTV2
52、 Jiangsu Satellite TV 53、 CCTV's 54、 Guangdong TV
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万源怡和紫金大酒店服务指南
九、电话指南
如何拨打电话
本地电话
拨9+电话号码
国内长途直拨电话
拨9+0+区号+电话号码
国际长途直拨电话(请先与总机联系开通后)
拨9+00+国家代码+城市代码+电话号码
若您要查询国家和城市代码以及国内城市区号,请参看本指南。 总机代拨电话
如您在拨打本地电话,国内长途或国际长途电话时遇到任何困难,请您联系总机,我们的工作人员将为您代拨电话。尽管我们配备了最领先的电话设备,但偶尔也会出现因技术故障所造成的接线延迟,尤其是拨打国内长途电话时。
请您获知,酒店市内电话、国内长途电话免费,国际长途电话是按照您占用线路的时间长短进行计时收费的,如对方占线或无信号,请您尽快挂断电话,避免发生不必要的费用。
城市 城市代码 城市 城市代码
北京 10 宁波 574
长春 431 青岛 532
长沙 731 秦皇岛 335
成都 28 上海 21
重庆 23 沈阳 24
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万源怡和紫金大酒店服务指南
福州 591 深圳 755 广州 20 石家庄 311 贵阳 851 苏州 512 海口 898 太原 351 杭州 571 天津 22 哈尔滨 451
合肥 551
呼和浩特
济南 531
昆明 871
兰州 931
拉萨 891
连云港 518
洛阳 379
南昌 791
南京 25
南宁 771
广安 826
乌鲁木齐武汉 27 无锡 510 厦门 592 西安 29 西宁 971 徐州 516 扬州 514 银川 951 郑州 371 镇江 511 珠海 756 南充 817 18 991 471
万源怡和紫金大酒店服务指南
十、消防与安全
安全与隐私
为了您的舒适与隐私,请将“请勿打扰”牌挂在门外避免不必要的打扰。
酒店不对存放在客房内物品的遗失和损坏承担任何责任。我们建议您将贵重物品存放在衣柜里的保险箱里。同时,位于大堂的总台还备有供您免费使用的保险箱,。
酒店安全忠告
宾客办理入住手续时必须出示有效的旅行身份证明文件。每一位客人都应服从酒店的规章制度,并自觉遵守。
禁止携带易燃、易爆、有毒、放射性或其他任何危险物品进入酒店。酒店内禁止明火和燃放烟花爆竹。
宾客不允许在客房内安装任何用电设备或使用电炉、微波炉等用电设施。
不允许在酒店内进行任何违法或犯罪行为,如斗殴、赌博、吸毒或色情活动等。宾客不得持有或传播色情书刊、图片和照片,并不得播放该类录音或录影带等。酒店严禁大声喧哗和大音量播放音乐。
酒店有权拒绝违反上述规章制度的人员入住。凡是违反上述规定中涉及《中华人民共和国行政处罚法》或其他行政法的人员将交由公安部门按照有关法律进行处臵。对于违反《中华人民共和国刑法》的人员则将交由公安和司法部门进行检查,并对其犯罪行为承担有关法律责任。
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万源怡和紫金大酒店服务指南
为了您的安全,希望下列注意事项能引起您的关注:
登记入住后首先要
〃学习贴在您房门后的消防安全疏散示意图,该图将告诉您离您房间最近的紧急出口方向;
〃记下您房间所在方位;熟悉并记住紧急出口的位臵。
发生火警时
〃待在房间并保持冷静,紧急疏散广播将在数分钟内播出;
〃遵循广播指示;
〃切勿使用电梯;到最近的紧急出口;
〃万一出口被封堵,请回到您的房间;
〃不要尝试任何不必要的冒险行动;只能在确保安全时方可离开所在区域;
〃如果发现火灾,请立即拨打分机“6119、6110”并通知总机接线生;这样,对您的援助工作将得到有效安排。
紧急撤退
〃如果开门前感觉门把手发热,请将门慢慢打开;
〃用湿毛巾捂住口鼻,并前往最近的紧急出口;
〃切勿使用电梯;
〃请从一楼正门口离开酒店;如果您的出口被封堵,请返回您的房间。 如果您无法离开房间
〃待在房间,拨打“8888”与总机接线生联系并等待指示;
〃用湿毛巾堵住房门下方缝隙和通风口;
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万源怡和紫金大酒店服务指南
〃将浴缸放满水;
〃记下您的房间所在方位;熟悉并记住紧急出口的位臵。
安全
〃酒店设有专职保安定时巡岗。但是,我们还是建议您使用房门上的窥视镜和防盗锁,不要为陌生人开门。
如有任何疑虑,请拨打分机号码“6119”与保安部联系。
〃为了您的安全,请随时保持警惕。不要让您的私人物品处于无人看管的状态并须提防扒手。
〃按照有关法律规定,所有访客必须在23:00前离开客房。
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万源怡和紫金大酒店服务指南
YHZJ HOTEL SERI
One , general manager
Second, the guests guidelines
Third, the hotel service
Four, banquet and meeting facilities
Five, recreation facilities
Sixth, the TV guide
Seven, telephone guidelines
Eight, fire safety
一, General manager
Dear Guest:
Welcome Grand Hotel Wanyuan Jardine, and we sincerely appreciate your patronage and pre Zhuwan Yuan Grand Hotel, Jardine to leave your best memories stay。
In order to allow you to better understand the hotel facilities and service, please use the service guide or extension "7" and assistant. As our guest, jardine matheson zijin hotel staff will provide perfect service for the journey, you leave a pleasant and memorable experience. Thanks again for your hotel and are looking forward to your hotel jardine matheson zijin already live in our hotel as support and attention. I wish to my personal name and on behalf of hotel staff are looking forward to your visit again!
To enjoy your stay!
Sincerely,
salute
Manager: CengBo
Jadine matheson zijin hotel; o origin
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万源怡和紫金大酒店服务指南
二, the guests guidelines
In order to safeguard the lawful rights and interests of your stay and comfortable, safe, provide high quality service, please understand following matters:
一, please handle formalities in the shop, the valid certificate, and registration, so that we can more accurately understand your needs.
二 ,under the circumstance of hotel will not receive.
1, carrying dangerous goods into the shop
2,Engaged in illegal activities;
3, affect the image of hotel,
4 and the ability to pay or had fled records,
5 and hotels are full,
6 and the provisions of other laws and regulations.
三, the hotel room by night, in the room is next to the next
midday, 14-18:00-07 - between the departure, additional 50%, half a full day.
四,The guests to the registration number, name, or change hotel staff shall be increased to check-in formalities.
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万源怡和紫金大酒店服务指南
五, the hotel provides various facilities, and shall not dismantle, alter, change the use function, if there is damaged or lost, the hotel regulations for compensation, and depending on the situation in hotel facilities to repair damaged during the guest cannot rent, place cannot open the loss caused by the business.
六,please laundry in the laundry list, read, and write in the
laundry list washing types and requirements, without special
requirement, the hotel will indicate washing by conventional washing clothes on, cause damage, the hotel does not assume liability to pay compensation, if the guests have other special requirement or
washing and mending the hotel staff, both sides should find clothing damage beforehand.
七, the ban on hotel alcohol, drugs, gambling, fighting,
prostitution, calligraphy and painting or projected spread obscene pornographic video and audio etc.
八, because in the shop, drunk ex-gratia hotel losses corresponding legal responsibility and guests shall bear the liability for
compensation.
九, guns, ammunition, shall not poisonous, radioactive and other dangerous articles (including strengthening, liquefaction,
inflammable, explosive and) into hotels.
十,and not in the room, hotel public loud and disrupt public order and influence others rest, Please take care of your children, do not let it run, climbing, lest produce an accident.
十一, guest room verboten stoves, electric appliances, food, etc, can install allows the consent of housekeeping office appliances such as using machines, duplicator, etc.
十二,and hotel is strictly prohibited items, setting off firecrackers burn, stacking inflammables or use inflammables, smoking when cleaning, please note fire in bed or non-smoking floors smoking.
十三,to you and others, please do not be healthy pet into hotels. 十四, please note to lock the door, please check out room card keys reception
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万源怡和紫金大酒店服务指南
and visiting guests please show relevant documents, and deal with formalities of registration, and obta
Fifteen, please note to lock the door, please check out room card keys reception
十五,and visiting guests please show relevant documents, and deal with formalities of registration, and obtain visitors visited by
guest rooms, agrees rear accessibility for 8:00-23:00 visitors, please do not stay.
十六 and obey the command, according to the hotel, the
personnel on duty luggage/stop sign, parking lot, parked vehicles for your own cause vehicles is lost or damaged, hotel, if not liable for interior items lost, the hotel is not liable.
十七,and the hotel lobby sets free baggage, and valuables
deposit service, if did not press formulary deposit valuables, causing loss, the hotel is not responsible for, if you lost hotel valuables should be safe, the key to compensate.
十八, please check in when you take the valuables, if no prior
agreement, the hotel will press concerned regulation processing.
十九, if the loss to the hotel, please promptly report to assist
department. Three months later, the hotel will unclaimed items according to the left.
The 20st, in your departure, if left in hotel rooms, in return, and keep the charge by guests.
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万源怡和紫金大酒店服务指南
三, the hotel service
The general service counter
Located in the hotel lobby, 24 hours service, provide you apply for accommodation registration, the room changes, renewal, information service, etc.
Telephone: 6101
ShouYinChu
Located in the first floor of the hotel reception, 24 hours for you provide the check-out, billing, and valuables deposit deposit etc. Service. Telephone: 7
Business center
Located on the first floor of the hotel, 18 hours provide print, copy, fax, computer renting, domestic and international long-distance
telephone service, etc.
Telephone: 3
Assistant
Located in the hotel lobby, 18 hours for you to provide consulting services, complaints.
Telephone: 5
Lobby bar
Located in the hotel lobby, offers all kinds of tea service.
Open time: 9:00 a.m. -
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万源怡和紫金大酒店服务指南
Telephone: 6105
Concierge services
Located in the hotel lobby, 18 hours provide baggage, left luggage, umbrellas, rent, taxi services.
Telephone: 4
Don't disturb service telephone
If you do not wish to call room by telephone, and room, please contact the operator.
Telephone: 7
Guest a wake-up call
If you need a wake-up call room, please contact the operator. Telephone: eight thousand eight hundred and eighty eight
Laundry service
Please will need the laundry in the laundry bag, fill out the laundry form, and room service center, we will contact you in accordance with your request to provide laundry service and 2 hours urgent laundry service (8:00-18:00).
Telephone: 6104
Loan items service
Hotel equipped with multi-function charger, blow hair, cable,
ChaXianBan items, such as the need to use, please contact with the room service center
Telephone: eight thousand eight hundred and eighty eight
The service
If you need help, purchasing services for hotel rooms, please contact with our service center, according to your request to provide the corresponding services.
Telephone: eight thousand eight hundred and eighty eight
Room service
The hotel provides room service, send menu in the guest on the desk, please contact (7-22:00 restaurant),
Telephone: 6301
Lost items
If you find items lost, please contact with the assistant.
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万源怡和紫金大酒店服务指南
Telephone: 6101
Room service
If room furniture, lamps and lanterns, cold, switch, please promptly and fault room service center, we will soon came to repair.
Telephone: 6003
Drinking water
For your convenience, we have already in use for your room for you to provide electric kettle.anyone, kettle, such as power has connected any inconvenience, please contact with the service center.
Telephone: 6102
power
Guest room 220 volts, power supply for inside toilet socket for shaving dedicated servers, voltage of 220 volts.
Telephone: 6003
Air conditioning
Hotel use central air conditioner systems, the adjusting temperature can be used inside the wall of the switch.
Telephone: 6003
Room furniture, items
Furniture, items, also have life, comfortable space without your love, if you accidentally break things or scald carpet, please contact with the furniture such as room service center, we will give treatment according to the actual situation, thank you for your support.
Telephone: 6102
Shoe, add bedding, etc
If you need the service, please contact with the room service center. Telephone: 6102
Room card,
For your safety, please bring room card, if you lose immediately notify the reception.
Telephone: 7
If your room card left in the room with the front door, please not contact center, room service.
Telephone: 6102
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万源怡和紫金大酒店服务指南
四, banquet and meeting facilities
Located on the 2-3 floor, first-class facilities, decorate luxurious and elegant. Whether you are held in the new product or service
companies, will give you success and unforgettable memories.
Banquet facilities
Jardine matheson zijin hall
Located on the second floor of the hotel, decorate luxurious banquet jardine matheson zijin is unique, elegant, can accommodate 300 people meals, is a large banquet, buffet, the best place to meet friends.
Telephone: 6301
Luxury VIP dining
Hotel 3 floor with 10 luxury restaurant, richly decorated rooms,
originality, featuring sichuan guangdong chefs, provide you the fine cuisine and cantonese dishes, guangdong snacks, seafood, let you taste travel nations.
Telephone: 6301
Conference facilities
Hall
Located on the 19th floor, equipped with international advanced audio, light, projection facilities equipment, can accommodate 300 people, is a dance performance, product promotion, cocktail party, buffet and banquets.
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万源怡和紫金大酒店服务指南
Telephone: 6108
五 ,recreation facilities
tea
Located on the fourth floor and seven floors, this vacation faint
commercial center square, beautiful scenery and charming. With nine deluxe rooms, luxuriant adornment, is your tea cozy rests,
entertainment, business negotiation, the choice of good friends. Telephone: 6408
Health center
Located on the fifth floor, hospitality, skilled massage technician will make you tired at extrapolate.
Telephone: 6508
Located on the sixth floor, hospitality, is your best choice of singing Telephone: 6606
Located on the 7th floor full of exotic romantic amorous feelings, chess, fitness ideal resort
Located on the eighth floor to the 18th floor and humanized design contained in this hotel suites, standard rooms, single rooms. 144. Telephone: 7
Located on the 19th floor, VIP room, three kinds of meeting rooms Telephone:7
六, the TV guide
tv program
1、 Sichuan Satellite TV
2、 CCTV11
3、Wan yuan sources of information
4、 Daba media
5、 interactive entertainment
6、 Florida urban public
7、 Emei Film
8、 CCTV5
9、comprehensive news
10、 CCTV 1
11、 CCTVNews
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万源怡和紫金大酒店服务指南
12、 CCTV8
13、 CCTV3
14、 CCTV6
15、 Beijing TV
16、Anhui TV
17、China Education
18、Zhejiang TV
19、 CCTV10
20、 Shandong TV
21、Shanghai TV
22、 CCTV7
23、 children'S Channel
24、 Shaanxi TV
25、 CCTV12
26、 Henan TV
27、 Sichuan Public Channels
28、 CCTV4
29、 Shenzhen Satellite TV
30、 the Travel Channel
31、 Tibet TV
32、 national defense and
33、 COIO
34、 Phoenix
35、 Chinese Movie Channel
36、 Phoenix Information
37、 Celestial Channels
38、 Star TV
39、 TVB Xing
40、 HBO
41、 World Geography
42、 SCTV-3
43、 SCTV-5
44、 SCTV-2
45、 Chongqing TV
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万源怡和紫金大酒店服务指南
46、 Hunan Satellite TV
47、 Florida Comprehensive News
48、 Florida Public Channels
49、 South East TV
50、 CCTV9
51、 CCTV2
52、 Jiangsu Satellite TV
53、 CCTV's
54、 Guangdong TV
七, telephone guidelines
The local telephone
How to call
The local telephone
Dial 9 + telephone number
Domestic direct-dial phone
Dial 9 + 0 + + code number
International long-distance direct-dial phone (please contact the operator opening)
Dial the country code 2000 + 9 + + + city code number
If you want to query and code and domestic cities, please see this guide code
The switchboard and dial the phone
If you make a local call, domestic or international long-distance
telephone encounter any difficulty, please contact the switchboard, our staff will call for your generations. Although we are equipped with the most advanced equipment, but the telephone occasionally occur because of technical fault caused by the wiring delays, especially when the long-distance telephone call.
Please acknowledge, long distance telephone charges are occupied in accordance with your line length of time on the clock, as other charges 32
万源怡和紫金大酒店服务指南
or signal is busy, please as soon as possible, avoid hung up
unnecessary costs.
City city code city city code
Beijing 10 ningbo 574
Changchun 431 Qingdao 532
Changsha 731 qinhuangdao 335
Chengdu and Shanghai
Chongqing and shenyang 24
Fuzhou 591 shenzhen 755
Guangzhou 20 shijiazhuang 311
Guiyang 851 suzhou 512
Haikou 898 taiyuan 351
Hangzhou 571 tianjin 22
Harbin 451 urumqi 991
Hefei 551 wuhan 27
Hohhot 471 wuxi 510
Jinan 531 xiamen 592
Kunming 871 xian 29
Lanzhou 931 xining 971
Lhasa 891 xuzhou 516
Lianyungang 518 yangzhou 514
Luoyang 379 yinchuan 951
Nanchang 791 zhengzhou 371
Nanjing 25 zhenjiang 511
Nanning 771 zhuhai 756
Waste 826 nanchong 817
八 the fire and safety
Security and privacy
For your comfort and privacy, please open the "do not disturb" lamp and lock your door to avoid unnecessary excuse.
Hotel rooms in the wrong goods loss and damage any responsibility. We suggest you wardrobe valuables in a safety deposit box. At the same time, is located in the reception hall is equipped with your free use of safe,.
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万源怡和紫金大酒店服务指南
Hotel regulations
Check-in guests to produce valid identity certificate of the trip. Every guest should follow the rules and regulations of the hotel, and observe.
Prohibit carry inflammable, explosive, toxic, radioactive or any other dangerous goods into hotels. Hotel is prohibited in flame and letting off firecrackers.
Guest rooms are not allowed to use any electrical equipment
installation, microwave ovens, or electric power facilities.
Don't allow any illegal or within the hotel, such as fighting crime and drugs, gambling or pornographic activities. Guests may hold or pornographic books, pictures and photos, and may not play this recording or video, etc. Hotel loud and large volume is strictly prohibited music playback.
Hotel reserves the right to refuse to violate the rules and regulations of the hotel staff. Who violates the provisions of the People's Republic of China involved in the administrative punishment law or other
administrative personnel by the public security department will be in accordance with the relevant laws for disposal. To violate the criminal law of the People's Republic of China by the staff will inspect and judicial departments of public security, and the crime bear the legal responsibility.
For your safety, the hope can cause the attention of your attention. After the first to check-in
After you learn in the evacuation of fire safety door diagram, will tell you from your nearest emergency exit room,
Note in your room, orientation, Familiar with and remember the emergency exits.
When the fire
Stay in the room, and keep calm, emergency evacuation radio broadcast in several minutes,
Follow the instructions, radio,
Do not use the elevators,, To the nearest emergency exit,
In case by blocking, export, please return to your room,
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万源怡和紫金大酒店服务指南
Don't try any unnecessary, adventure, Only when the safety may leave area,
If found, fire, please immediately call extension "9" and notify the switchboard operator, So, for your work will be effective aid.
Emergency evacuation
If the door open, feeling a doorknob fever, please open the door, Robert use wet towel to cover your mouth and nose, the nearest emergency exit,
Do not use the elevators,,
From the floor, please leave hotel, If you exit was blocked, please return to your room.
If you cannot leave the room
Stay in the room, and call extension "won" and the switchboard operator and awaiting instructions,
With a wet towel, and vents beneath the aperture stopped door, With water, put bath crock will,
Note: your room, where azimuth, Familiar with and remember the emergency exits.
safety
Robert hotel has full-time security guards patrolling regularly. However, we still recommend you use the sighting glass and
anti-theft lock door. Don't open to strangers.
If there is any doubt, please dial the extension number "won" and assistant.
For your safety, please keep alert. Don't let your personal belongings unattended in and beware of the thief.
In accordance with the relevant laws, regulations, all visitors must
leave room in 23:00 before.
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万源怡和紫金大酒店服务指南
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