商务谈判对话之介绍篇
A: Here’s my name card.
B: And here’s mine.
A: It’s nice to finally meet you. B: And I’m glad to meet you, too. A: 这是我的名片。
B: 这是我的。
A: Is that the office manager over there? B: Yes, it is,
A: I haven’t met him yet.
B: I’ll introduce him to you . A:在那边的那位是经理吧?
B:是啊。
A:我还没见过他。
B:那么,我来介绍你认识。
A: Do you have a calling card ? B: Yes , right here.
A: Here’s one of mine.
B: Thanks.
A:您有名片吗?
B:有的,就在这儿。
A:喏,这是我的。
B:谢谢。
(5)
A: Will you introduce me to the new purchasing agent? B: Haven’t you met yet?
A: No, we haven’t.
B: I’ll be glad to do it.
A:请替我引介新来负责采购的人好吗?
B:你们还没见面吗?
A:嗯,没有。
B:我乐意为你们介绍。
(6)
A: I’ll call you next week.
B: Do you know my number?
A: No, I don’t.
B: It’s right here on my card.
A:我下个星期会打电话给你。
B:你知道我的号码吗?
A:不知道。
B:就在我的名片上。
(7)
A: Have we been introduced?
B: No, I don’t think we have been.
A: My name is Wong.
B: And I’m Jack Smith.
A:对不起,我们彼此介绍过了吗?
B:不,我想没有。
A:我姓王。
B:我叫杰克·史密斯。
(8)
A: Is this Mr. Jones?
B: Yes, that’s right.
A: I’m just calling to introduce myself. My name is Tang. B: I’m glad to meet you, Mr. Tang.
A:是琼斯先生吗?
B:是的。
A:我打电话是向您作自我介绍,我姓唐。
B:很高兴认识你,唐先生。
(9)
A: I have a letter of introduction here.
B: Your name, please?
A: It’s David Chou.
B: Oh, yes, Mr. Chou. We’ve been looking forward to this. A:我这儿有一封介绍信。
B:请问贵姓大名?
A:周大卫。
B:啊,周先生,我们一直在等着您来。
(10)
A: I’ll call you if you give me a name card. B: I’m sorry, but I don’t have any with me now. A: Just tell me your number, in that case. B: It’s 322-5879.
A:给我一张名片吧,我会打电话给你.。
B:真抱歉,我现在身上没带。
A:这样子,那就告诉我你的电话号码好了。
B:322-5879。
商务实战:谈判英语必备30句
1、Would anyone like something to drink before we begin? 在我们正式开始前,大家喝点什么吧?
3、I know I can count on you.
我知道我可以相信你。
5、We are here to solve problems.
我们是来解决问题的。
6、We’ll come out from this meeting as winners. 这次会谈的结果将是一个双赢。
7、Ihope this meeting is productive.
我希望这是一次富有成效的会谈。
8、I need more information.
我需要更多的信息。
9、Not in the long run.
从长远来说并不是这样。
10、Let me explain to you why .
让我给你一个解释一下原因。
11、That’s the basic problem.
这是最基本的问题。
12、Let’s compromise.
让我们还是各退一步吧。
15、Are you negotiable?
你还有商量的余地吗?
16、I’m sure there is some room for negotiation. 我肯定还有商量的余地。
17、We have another plan.
我们还有一个计划。准备多么充分!胜利一定会属于这样的人!
18、Let’s negotiate the price.
让我们来讨论一下价格吧。
19、We could add it to the agenda.
我们可以把它也列入议程。
20、Thanks for reminding us.
谢谢你的提醒。
21、Our position on the issue is very simple. 我们的意见很简单。
22、We can not be sure what you want unless you tell us.
希望你能告诉我们,要不然我们无法确定你想要的是什么。
23、We have done a lot.
我们已经取得了不少的进展。
商务实战:教你用英语谈判
A: I'm sorry to say that the price you quote is too high. It would be very difficult for us to push any sales if we buy it at this price.
B: well, if you take quality into consideration, you won't think our price is too high A: Let’s meet each other half way.
- 很遗憾你们报的价格太高,如果按这种价格买进,我方实在难以推销。
- 如果你考虑一下质量,你就不会觉得我们的价格太高了。
- 那咱们就各让一步吧。
A: I'm sorry to say that your price has soared. It's almost 20% higher than last year's. B: That's because the price of raw materials has gone up.
A: I see. Thank you.
- 很遗憾,贵方的价格猛长,比去年几乎高出20%。
- 那是因为原材料的价格上涨了。
- 我知道了,多谢。
A: How many do you intend to order?
B: I want to order 900 dozen.
A: The most we can offer you at present is 600 dozen.
- 这种产品你们想订多少?
- 我们想订900打。
- 目前我们至多只能提供600打。
A: The next thing I'd like to bring up for discussion is packing.
B: Please state your opinions about packing.
A: All right. We wish our opinions on packing will be passed on to your manufacturers. - 下面我想就包装问题讨论一下。
- 请陈述你们的意见。
- 好,我们希望我们对包装的意见能传达到厂商。为中国贸易提供动力
A: You know, packing has a close bearing on sales.
B: Yes, it also affects the reputation of our products. Buyers always pay great attention to packing.
A: We wish the new packing will give our clients satisfaction.
- 大家都知道,包装直接关系到产品的销售。
- 是的,它也会影响我们产品的信誉,买主总是很注意包装。
- 我们希望新包装会使我们的顾客满意。
A: From what I've heard, you're already well up in shipping work.
B: Yes, we arrange shipments to any part of the world.
A: Do you do any chartering?
- 据我所知,你方对运输工作很在行。
- 是的,我们承揽去世界各地的货物运输。
A: How do you like the goods dispatched, by railway or by sea?
B: By sea, please. Because of the high cost of railway transportation, we prefer sea transportation.
A: That’s what we think.
- 你方将怎样发运货物,铁路还是 海运 ?
- 请 海运 发货,铁路运输费用太高,我们愿意走 海运 。
- 我们正是这么想的。
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A: When can you effect shipment? I'm terribly worried about late shipment.
B: We can effect shipment in December or early next year at the latest.
A: That's fine.
- 你们什么时候能交货?我非常担心货物迟交。
- 我们最晚在今年十二月或明年初交货。
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产品质量洽谈 英语
the goods are available in different qualities.
此货有多种不同的质量可供。
Nothing wrong will happen, so long as the quality of your article is good.
只要商品质量可靠,就不会发生差错。
If the quality of your products is satisfactory, we may place regular orders. 如果你们产品的质量使我们满意,我们将不断订货。
If the quality of your initial shipment is found satisfactory, large repeats will follow.
如果贵方第一批运来的货令人满意,随后将有大批续订。
there is no marked qualitative difference between the two.
两者在质量上无显著差异。
We sincerely hope the quality are in conformity with the contract stipulations. 我们真诚希望质量与合同规定相符。
As long as the quality is good, it hardly matters if the price is a little bit higher.
只要能保证质量,售价高点都无所谓。
第二篇:商务谈判对话第三步--过程
商务谈判第三步---过程
1. 与商品买卖有关的谈判
A. 产品描述
Dialogue 1:
会上,他结识了海鸥牌微波炉经销商李成章先生。亚瑟对进口李先生经销的微波炉非常感兴趣。3.1至3.9部分是两人见面的谈判现场,从中我们可以一览商品买卖谈判的全貌。
Arthur: I am interested in your Mew Brand Microwave. Would
you like to give me some introduction to your products? Li: My pleasure. Our Mew Brand Microwave has a long
history. We supply microwaves of all types and sizes. It has the latest technology and beautiful design; what’s more, it is well-known for its fine quality. It has won prizes at international and domestic contests and has been sold well in more than 80 countries and regions. There are our latest illustrated catalogue and price list giving the details you ask for. Here you are.
Arthur: Thank you.
B. 商谈价格
Dialogue
Authur: (After going through the catalogue and the price list) That’s
good. Um, now what I am concerned about is the price. If the price is acceptable, we’re thinking of placing an order. Li: I’m very glad to hear that.
Arthur: Can you give me a quotation for Mew Brand Microwave
Model HT-46F?
Li: Sure. We give you a price of US$100.00, CIF New York.
Arthur: Um, your products are very attractive, but the price is
beyond our reach. Don’t you think it is a little hign? Can you reduce it?
Li: Sorry, I’m afraid we can’t. As you know, US$100.00 is our
rock bottom price. However, if you purchase such large orders as more than 3,000 units, you can enjoy our quality dicount, that is, we will reduce it to future business, not just a promise.
Authur: We intended to order 2000 pieces over a six-month period.
Can we get a 15% discount if we place an order of 4000 sets for twelve months, with a guarantee?
Li: Well, it puts me in a dilemma. Anyway, if you can guarantee
than on paper, I think we can make a deal.
Arthur: Good! Let’s call it a deal.
C. 包装与唛头
Arthur: The next thing I’d like to bring up for discussion is packing. Li: Go ahead, please.
Arthur: The good must be wrapped in a poly bag and packed in a
standard export carton lined with foam capable of withstanding rough handling during transit.
Li: No problem.
Arthur: In addition, on the outer packing please mark our initials
“ABC”in a triangle, under which the origin of the goods, the port of destination and our products. I’m sure the packing will give your clients satisfaction.
Arthur: That will be fine.
付款方式
Dialogue 1
Li: Then, have you got any specific proposal on the payment
that concerns both of us?
Arthur: I wonder if we can make payment for this order by
documentary collection.
Li: I’m sorry, you can’t. Generally, we only accept payment by
irrevocable letter of credit payable at sight against shipping documents.
Arthur: You know our order this time is very large; to open an L/C
for such a large amount with a bank is costly. Can you be a it more flexible and bend the rules a little?
Li: As a seller, we too have the problem of funds being tied up.
So please open a sight L/C.
Arthur: Could you make an exception?
Li: I’m afraid not. We insist on a letter of credit.
Arthur: To tell you frankly, a letter of credit would increase the
cost of our import. When we open a letter of c redit with a bank, we have to pay a deposit. That’ll tie up our money and add to our cost.
Li: Consult your bank and see if they will reduce the required
deposit to a minimum.
Arthur: Still, there will be bank charges in connection with the
credit. It would hep me greatly if you would accept documentary collection.
Li: I really can’t help you. Presently, the situation on the
international money market is unstable. To be on the safe side, we insist on the payment by L/C.
Arthur: To meet you half-way, what do you say to 50% by L/C
and the balance by documentary collection?
Li: I’m very sorry, Mr. William, but I’m afraid I can’t promise
you even that. As I’ve said, we require payment by L/C.
Arthur: So I have to open an L/C with our bank.
Li: Yes. Thanks for understanding.
Arthur: All right, that’s settled.
装运
Dialgue
Arthur: Then we come to the next problem—shipment. For such a
big order, we propose to have the goods dispatched by sea. Li: No problem,we’ll deliver the consignment in three months,
that is, by June 20.
Arthur: Could you deliver it a bit earlier? How about May 15? Li: I’d like to deliver earlier, but I can’t give you a check
which I know will bounce.
Arthur: We are scheduled to have a largr exhibition in New York on
June 10. The commodity must therefore be shipped before June, otherwise we won’t be in time for the exhibition.
Li: I can understand your position, but, to tell you the truth,
our factories are heavily committed at this moment, and many clients are in urgent need of our products.
Arthur: Mr. Li, a timely delivery means a lot to us. Could you
persuade your producer to deliver the goods earlier?
Li: Because this is the first transaction, I wish we could make
a deal. I’ll get in touch with the producer and ask them to try their best to advance the shipment to the end of May. Perhaps some other orders will be canceled. We’ll keep you informed.
Arthur: That’s extremely thoughtful of you. I’m looking forward
to receiving your favorable reply. Finally, I have a request about delivery.
Li: Go ahead, please.
Arthur: I suggest that you ship the goods by a steamer of Johnson
Co.. The main reason is that their steamers offer the shortest time for the journey between China and America.
Li: OK. No problem. We will go all out into this business.
保险
Dialogue 1
Arthur: Mr.Li, I’m so glad that we’ve come to an agreement in so
many respects. When it come to insurance,what has been covered in it then?
Li: By convention, we will cover WPA for 110% of the total
invoice value with the People’s Insurance Company of China.
Arthur: Will you please cover other risks besides the
above-mentioned risk, such as Risk of Rust and Breakage of Packing?
Li: As a rule, we don’t cover them unless you want to. And the
extra premium will be on your account.
Arthur: Oh, don’t bother. Now, everything has been settled. It’s
been a pleasure to do business with you, Mr. Li.
Li: The pleasure is ours.
检 验
Dialogue1
Arthur: Mr. Li, we don’t be able to send anyone else to your
company before the goods are shipped. For this reason, we request the commidity inspection should be conducted for our order.
Li: No problem. Our exportinspecitions are mainly made by
China Import and Export Commodity Inspection and Quarantine Bureau. It enjoys high international reputation all over the world.
Arthur: I’ve heard about it.
Li: The inspection will be carried out within 7 days before
delivery. The Bureau has branch offices in all port cities,
such as ours, so it’s very convenient to carry out the inspection.
Arthur: What standards are they using?
Li: The Chinese national stardards wil be applied, if the
commodity is a compulsory inspected item. If not, the standards can be ones stipulated in applicant’s commercial contract.
Arthur: Can we make reinspection at the port of destination when
the goods arrive?
Li: Theoretically yes, but I don’t think it necessary, because it
may cause dispute. If you perfer an inspection organization other than China Import and Export Commodity Inspection and Quarantine Bureau, it wil be fine for us, as we are confident of our products. However, the expenses of reinspection will be borne by your company.
Arthur: I see. I hope there is no occasion for any dsputes to happen.
I think I have completed all my task of this trip.
索赔
Dialogue1
Arthur: What shall we discuss next? I suggest we come to talk about
claim.
Li: All right. There are some factors which might be beyond
our expectation or control, so neither of us should take chances.
Arthur: I think there are two major problems that may cause claims:
inferior quality and late delivery. Inferior quality will force the microwaves to sell at a discount or to become completely unsalable. On the other hand, late delivery will also cause problems, because once you miss the time, we’ll miss the profits.
Li: I agree. Then what do you suggest we discuss first? Arthur: Shall we discuss the quality first?
Li: OK.
Arthur: How about this? If the defect rate is 1%, then the penalty
rate will be 1% of the contract value. From 2% to...
Li: May I interrupt you a momment? Could you first of all give
me a clear definition of defect?
Arthur: Any defect: parts and components are missing; the label is
made mistaken;the performance is not on conformity with the instruction, etc.
Li: OK, I see. Please draft a copy of document about the details
of the claim. Then we shall discuss them.
Arthur: All right. I hope there will be no defect or as few defects
as possible so that we’ll never have to lodge a claim with you.
Li: I hope so, too.
仲裁
Dialogue 1
Li: Do you really think it necessary to have a clause of
arbitration?
Arthur: Yes, just a sound business practice. I’m not quite clear on
the arbitration clause, please explain it in general.
Li: All right. Generally speaking, we think all disputes can be
settled amicably through negotiation.
Arthur: What if negotiation fails?
Li: The case shall be submitted for arbitration.
Arthur: Must the arbitration be gone through only in China?
Li: No, arbitration can be conducted either in China or in other
countries. But our practice is that arbitration, if any, will be conducted in China.
Arthur: Maybe arbitration solution to the problem.
Li: If you insist, our contract stipulations permit arbitration in a
third country. The third countries like Switzerland and
Sweden are the most common.
Arthur: I have no objection to arbitration conducted in China. I
think amicable negotiations are the best method to settle the disputes.
Li: I argee with you. And I hope there no disputes at all. Arthur: So do I. That will benefit both of us.