1. 文体介绍
订货（order）是买方为要求供应具体数量的货物而提出的一种要求。此时，交易双方之间的陌生感已消除，可以说已经度过了接触障碍和难关。
写定货信时应注意以下几点：
（1）开头就直接说明订购的意图。
（2）订货信一般应包括：商品的名称、品质、数量、包装、价格条件、支付条件以及需要对方提供的单据等。
（3）内容必须准确、清楚。不论是商品的价格还是商品的规格都应做到准确无误，否则会带来不必要的损失与麻烦。
卖方收到订货电子邮件后必须进行确认。如果卖方无法提供买方所需要的货物，则最好介绍一些合适的替代品；如果买方所需货物的价格和规格发生了变化，卖方则提出还价并劝买方接受，但要注意：写拒绝接受订货的信时，必须非常谨慎，应为日后有可能的交易留下余地。
2。实用范例
(1)
Subject: An order
Gentlemen:
The price quotes contained in your E-mail of May 20,2002 gained favorable attention with us. We would like to order the following items consisting of various colors, patterns and assortments: Large 2000 dozen
Medium 4000 dozen
Small 2000 dozen
As the sales season is approaching, the total order quantity should be shipped in July. At that time an irrevocable L/C for the total purchase value will be opened.
Please confirm the order and E-mail a shipping schedule.
Sincerely,
Xxx
主题：订货
先生们：
20xx年5月20日电子邮件报价深受欢迎。
我拟选各种颜色、式样、品种的衬衫如下：
大号 2000打
中号 4000打
小号 2000打
售季将至，全部货物应于7月登轮。届时全额不可撤销信用证将予以开出。请确认订货，用电子邮件告知装运时间表。
真诚的，xxx
(2)
Subject: Out of Stock
Dear Sir,
We thank you for your Order No.222 received this morning for 8000 dozen cotton shirts, but regret to have to disappoint you.
At present we have no stock of shirts in the size required and do not expect further deliveries for at least another five weeks. Before then you may have been to obtain the shirts elsewhere, but if not we will notify you immediately our new stocks come in.
Yours faithfully,
Xxx
主题；缺货
亲爱的先生：
我们今早接到贵方222号订单，定购8000打棉质衬衫，十分感谢。但可能要使贵方失望了，十分抱歉。
目前我们没有贵方所需尺寸的衬衫存货，而且至少在5个星期内亦不会有货。在此期间贵方可从别处购买衬衫，如未能购到，一旦新货运到，我们定当立即通知贵方。
3.典型句型
a.We have pleasure in sending you an order for Cosmetics.
我们愉快的给贵方寄去化妆品订单。
b.We want the goods to be of exactly the same quality as that of those you previously supplied us. 我们希望此批订货质量与以前供应的完全一样。
c.Please supply ... in accordance with the detail in our order No..
请照我方第。。号订单供货。
d.This is a trial order. Please send us 50 sets only so that we may tap the market. If successful, we will give you large orders in the future.
试订50台，以开发市场。如果成功，随后必将大量订购。
e.This order must be filled within five weeks, otherwise we will have to cancel the order. 此订单须在5周内交货，否则我方将不得不撤销此单。
f.We hope our products will satisfy you and that you will let us have the chance of serving you again.
希望我方产品是你们满意，今后再来惠顾
第二篇：商务英语email高手 如何报盘
Did you get here alright 你到这里来还顺吧？
I'll give you a quick whizz round 我会带你转一圈，(意思是我领你参观参观)
So if you need to use that, give Lorna a call如果你需要使用，请给Lorna打电话
it's really straight forward一切都很直截了当
Let me show you让我指给你看
I think that's about it really 我想就是这些吧
Have you got any questions 还有什么问题吗？
一、商务英语email高手 如何预约
1. 文体介绍
人员出访，常常需要事先与要见面的人或公司进行预约。这类预约e-mail 较易写，只要做到清楚、简洁、礼貌就行。它一般包括下列内容：
（1）请求约会并说明原因。
（2）建议确切的约会时间和地点等。如果你的时间比较充裕，预约时可给出你可接受的时间由对方决定。
（3）请对方答复并进行确认。
回复这类电子邮件可分为接受和拒绝两种。接受的内容一般有：表明来信收悉；表示接受；重述具体时间、地点等；表达希望会晤或感谢的心情。拒绝的内容一般包括：表明来信收悉；说明拒绝的原因；致歉。
当要变更预约时，应说明变更的原因，同时致歉。
2。实用范例
（1）
subject: Request for an Appointment
Dear Mr. Smith
I am scheduled to visit the U.S. on business at the end of this month, and wish to call on you at your office on that occasion.
I will be arriving in Washington on or around August 20 and staying there for about a week. It would be very much appreciated if you would kindly arrange to meet with me either on August 22 or 23, whichever is convenient for you. If neither is convenient, could you please suggest an alternative date by return E-mail.
Thank you in advance for your kind cooperation. I am looking forward to meeting you in Washington soon!
Sincerely yours,
Li lei
Guangzhou Trading Company
主题： 请求约见
亲爱的史密斯先生：
我预定这个月底出差赴美，希望届时能到贵公司访问你。
我预计在8月20日或其前后抵达华盛顿，大约停留1周。 若方便的话，望你能挤出时间在8月22或23日与我见面，我将十分感谢。假如这两天都不行，请以电子邮件回复并告知其他日期。
先在此谢谢你的大力协助，期待不久在华盛顿与你见面！
你真诚的
李蕾
广州贸易公司
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（2）Subject: URGENT-Need to Change Appointment
Dear Mr. Zhang,
With regard to our appointment to visit your China’s factory on August 2, I regret that I must ask you to change the date to August 3 due to an unexpected matter that requires my personal attention.
I’m awfully sorry for this last-minute request, but I hope you will be able to meet with me on August 3 at around 10:00 am. If you are not available, will you please let me know by E-mail asap?
Hope this will not cause you too much inconvenience. Thank you.
Best regards,
James Black
主题：紧急-----请求变更约会
秦爱的张先生：
原定于8月2日访问贵公司中国工厂的行程，因有突发事件必须亲自处理，在此不得不恳请你将日期改至8月3日，实在抱歉。
在最后一刻才提出这个要求，实在非常抱歉，但我希望你能在8月3日10点左右与我见面。 若有不便，请尽快以电子邮件告知。
希望这不会带给你太大麻烦，谢谢。
詹姆斯。布莱克
二、商务英语email高手 如何询盘
1. 文体介绍
在对外贸易中，询盘，也叫询价（inquiry或enquiry）是买方或买方对于所要购买或出售的商品向另一方作出的询问。询盘是交易的起点，可以分为：
普通询盘（a general inquiry）:索取普通资料， 诸如：目录（a catalogue）、价目表或报价单（a price-list or quotation sheets）、样品（a sample）、图片（illustrated photo prints）等。
具体询盘（a specific inquiry）: 具体询问商品名称（the name of the commodity）、规格（the specifications）、数量（the quantity）、单价（the unit price FOB… CIF…）,装船期（the time of shipment）、付款方式（the terms of payment）等。
询盘一般多为买方向卖方发出，买方通过询盘信，简明扼要的向卖方了解一般的商品信息。利用E-mail 写询盘信，无须写的过分客气，只需具体、简洁、措词得体。有的询盘信开门见山，直截了当说明订购打算，希望对方给予一定优惠条件；有的询盘信则以征询信息的方式，不许下订货诺言，以避免结果未订购可能形成的日后交易中的障碍 。
2。实用范例
Subject: Enquiry
Dear Sir,
We are interested in buying large quantities of steel screws in all sizes.
We would be obliged if you would give us a quotation per kilogram C&F Liverpool, England. It would also be appreciated if you could forward samples and your price-list to us.
We used to purchase these products from other sources. We may now prefer to buy from your company because we understand that you are able to supply larger quantities at more attractive prices. In addition, we have confidence in the quality of your products.
We look forward to hearing from you by return E-mail.
Sincerely,
Xxx
2
主题：询盘
亲爱的先生：
本公司有意大量购买各型号钢螺钉，欲知每公斤运抵英国利物浦的成本价运费价格。如蒙惠赐上述报价单，不胜感激。如能惠寄样本和价格表，亦必感激不尽。
本公司素来从其他公司购买此类货物，闻悉贵公司货物质优价廉，故欲与贵公司建立合作关系。
盼复。
你真诚的xxx
3.典型句型
(1) Could you give us some idea about your price?请介绍贵方的价格好吗?
(2) Do you offer FOB or CIF?你们报船上交货价还是到岸价？
(3) How long does your offer remain valid/firm/open?你们的报价多长时间有效?
(4)Will you let us know what your terms of payment are?能否告知贵方付款条件？
（5）Please make us an offer within this month since we have made an inquiry for your products. 我们已对你们的产品进行询价，请在本月内给予报盘。
（6）Please send us your best offer by Internet stating payment terms and time of shipment. 请用互联网向我们报最优价，说明支付条件和装运期。
（7）Full information as to prices, quality, quantity available and other relative particulars would be appreciated.请详告价格、质量、可供数量及其它有关情况。
三、商务英语email高手 如何报盘
1. 文体介绍
上一期我们练习了商务写作中的询盘，今天就来学习收到询盘后如何报盘
报盘（offer），也叫报价，是卖方主动向买方提供商品信息，或者是对询盘的答复，是卖方根据卖方的来信，向买方报盘，其内容可包括商品名称、规格、数量、包装条件、价格、付款方式和交货期限等。报盘有两种：
虚盘（non-firm offers）, 即无约束力的报盘。一般情况下，多数报盘均为虚盘，虚盘不规定报盘的有效日期，并且附有保留条件，如：The offer is subject to our final confirmation/prior sale. 该报盘已我方最后确认为准/是否事先售出为准。
实盘（firm offers）则规定有效日期，而且卖盘一旦被接受，报盘人就不能撤回。
2。实用范例
Subject: Offers
Dear Sir,
This is to confirm your E-mail of 2 July, 2002, asking us to make your firm offers for rice and soybeans C&F Singapore.
We E-mail you this morning offering you 300 metric tons of polished rice at A$2400 per metric ton, C&F Singapore, for shipment during August/September 2002. This offer is firm, subject to the receipt of your reply before 16 July 2002.
Please note that we have quoted our most favourable price and are unable to entertain any counter offer.
With regard to soybeans, we advise you that the few lots we have at present are under offer. If, however, you were to make us a suitable offer, there is possibility of our supplying them.
As you know, of late it has been a heavy demand for these commodities and this has resulted in increased prices. You may, however, take advantage of the strengthening market if you send an immediate reply.
3
Sincerely yours,
Xxxx
主题：报盘
亲爱的先生：
20xx年7月2日有关查询大米和大豆新加坡到岸价的电子邮件也收悉。
今日上午电子邮件报价：精白米300公吨，每公吨成本加运费新加坡到岸价为2400澳元。于20xx年8或9月装运。以上实价需由贵公司于20xx年7月16日前回复确实。
该报价为最优惠价，恕不能还价。
本公司与客户正洽售一批大豆，若贵公司愿意报以适当买价， 本公司乐意出售。近来该类产品需求量大，令价格上涨。请贵公司把握机会，尽早落实订单为盼。
你真诚的，xxx
3.典型句型
（1）As requested, we are offering you the following subject to our final confirmation:
根据要求，现我方就如下货物向贵方报盘，以我方最后确认为准：
（2）As recently the goods are in extremely short supply, we regret being unable to offer. 因近期货源紧张，很抱歉不能报盘。
（3）It’s a pleasure for us to offer you the goods as follows:非常荣幸地向你方报盘如下：
（4）Referring to your E-mail dated July 10 in which you inquired for shirts, we have pleasure in giving you an offer as follows:关于贵方7月10日对衬衫的询盘，现报盘如下：
（5）We will keep in mind your requirement for shirts and shall contact you once it is available. 我方会留心你方对衬衫的要求，一旦有货，将立即同你方联系。
（6）We regret being unable to quote on FOB basis, as it is our general practice to do business with all our clients on CIF terms.
很遗憾，我方不能以船上交货报价，因为按照惯例我方与客户做生意通常报到岸价。
四．商务英语email高手 讨价还价 还盘
1. 文体介绍
还盘（counter-offer）,也叫还价，是贸易往来中（主要是对价格）的磋商（negotiation）过程。 当买、卖双方，不能接受对方所提供的某项贸易条件时，可以通过还盘说明原因，表示遗憾，或建议对方给予一定让步。贸易条件逐项在这个过程中一一确定，直至交易达成。
2。实用范例
（1）Subject: Counter-offer
Dear Sir,
We have been very pleased with your product, as you know. However, we find that we can obtain a price of $4.00 per hundred with a local firm. This is fifty cents per hundred lower than your price.
If you can see your way clear to meeting these figures we would be pleased to place with you an order that will carry us for the rest of this year. That order is likely to be one of the largest that we have ever placed with you.
Sincerely,
Xxx
主题：还盘
亲爱的先生：
你知道，我们对你的产品一致都很满意。 但发现，在当地一家公司可以得到每一百个价格为4美元的这种产品，比你们每一百个的价格少50美分。如果你们能设法找出原因并使价
4
格也达到这样的标准，我们就乐意向你们提出一项可以执行到本年底的订货。而且该项订货就可能是我们从来也没有向你们提出过的最大订货之一。
你真诚的，xxx
（2）Subject: We regret that we cannot accept your counter-offer.
Dear Sir,
In reference to your E-mail of August 1, we cannot make a better offer than the one we suggested to you, we feel that offer itself is most generous under the circumstances.
In checking our books, we find that you have purchased from us twice as much the first three months of this year as you did in the first three months of last year. This indicates to us that you have been successful in retailing our merchandise.
We hope that upon reconsideration you will be able to accept our offer. We have been very pleased to have you on our list of accounts.
Best regards,
Xxx
主题：拒绝还盘
亲爱的先生：
关于你8月1日的电子邮件所谈价格，我们认为不能再报比那更低的价格了。处于当前情况下，他本身就说明是最慷慨的价格了。经查对我们的账目发现，你们今年的头3个月在我处所购的货物是去年同期的两倍。这就说明，你们零售我们的货物方面是取得了成就的。因此希望你们经过重新考虑后，能够接受我们的该项报价。我们已很乐意的将你们的名字留在我们的账目上了。
你真诚的，
xxx
3.典型句型
a.I think that the price of your products is on high side.我认为你方价格偏高。
b.With your price I’m afraid you’ll stand very little chance of obtaining the business.
按你这个价格，恐怕你获得这笔交易的机会甚小。
c.To have this business concluded, you need to lower your price at least by 10 percent, I believe. 我认为要达成这笔交易，你至少要降价10%。
d.Our price is reasonable, compared with that in the international market.
我们的价格与国际市场上的价格相比还是合理的。
e.The price of ..is acceptable, provided you increase the quantity of your order to ..
……价我方可以接受，但条件是你方应奖订货数量增至……
f.Let’s meet each other halfway.我们各让一半吧。
五、商务英语email高手 写订单
1. 文体介绍
订货（order）是买方为要求供应具体数量的货物而提出的一种要求。此时，交易双方之间的陌生感已消除，可以说已经度过了接触障碍和难关。
写定货信时应注意以下几点：
（1）开头就直接说明订购的意图。
（2）订货信一般应包括：商品的名称、品质、数量、包装、价格条件、支付条件以及需要对方提供的单据等。
（3）内容必须准确、清楚。不论是商品的价格还是商品的规格都应做到准确无误，否则会带来不必要的损失与麻烦。
5
卖方收到订货电子邮件后必须进行确认。如果卖方无法提供买方所需要的货物，则最好介绍一些合适的替代品；如果买方所需货物的价格和规格发生了变化，卖方则提出还价并劝买方接受，但要注意：写拒绝接受订货的信时，必须非常谨慎，应为日后有可能的交易留下余地。
2。实用范例
(1)Subject: An order
Gentlemen:
The price quotes contained in your E-mail of May 20,2002 gained favorable attention with us. We would like to order the following items consisting of various colors, patterns and assortments: Large 2000 dozen
Medium 4000 dozen
Small 2000 dozen
As the sales season is approaching, the total order quantity should be shipped in July. At that time an irrevocable L/C for the total purchase value will be opened.
Please confirm the order and E-mail a shipping schedule.
Sincerely,
Xxx
主题：订货
先生们：
20xx年5月20日电子邮件报价深受欢迎。
我拟选各种颜色、式样、品种的衬衫如下：
大号 2000打
中号 4000打
小号 2000打
售季将至，全部货物应于7月登轮。届时全额不可撤销信用证将予以开出。请确认订货，用电子邮件告知装运时间表。
真诚的，xxx
(2)Subject: Out of Stock
Dear Sir,
We thank you for your Order No.222 received this morning for 8000 dozen cotton shirts, but regret to have to disappoint you.
At present we have no stock of shirts in the size required and do not expect further deliveries for at least another five weeks. Before then you may have been to obtain the shirts elsewhere, but if not we will notify you immediately our new stocks come in.
Yours faithfully, Xxx
主题；缺货
亲爱的先生：
我们今早接到贵方222号订单，定购8000打棉质衬衫，十分感谢。但可能要使贵方失望了，十分抱歉。
目前我们没有贵方所需尺寸的衬衫存货，而且至少在5个星期内亦不会有货。在此期间贵方可从别处购买衬衫，如未能购到，一旦新货运到，我们定当立即通知贵方。
3.典型句型
a.We have pleasure in sending you an order for Cosmetics.我们愉快的给贵方寄去化妆品订单。 b.We want the goods to be of exactly the same quality as that of those you previously supplied us. 我们希望此批订货质量与以前供应的完全一样。
6
c.Please supply ... in accordance with the detail in our order No..请照我方第。。号订单供货。 d.This is a trial order. Please send us 50 sets only so that we may tap the market. If successful, we will give you large orders in the future.试订50台，以开发市场。如果成功，随后必将大量订购。
e.This order must be filled within five weeks, otherwise we will have to cancel the order. 此订单须在5周内交货，否则我方将不得不撤销此单。
f.We hope our products will satisfy you and that you will let us have the chance of serving you again. 希望我方产品是你们满意，今后再来惠顾。
六、商务英语email高手-催款
1. 文体介绍
催收信是卖方在规定期限内未收到货款，提醒或催促买方付款的函件。
写此类信要求文字简练、意思清楚；同时要求语气诚恳、体贴，彬彬有理。不可轻易怀疑对方故意拖欠不付，以免伤害对方感情，不利于达到索款的目的，或妨碍以后的业务。对于某些屡催不付，故意逃款的客户，语气则要强硬，措辞坚决。
总之索款要把握一个原则：既要达到索款目的，又要与客户保持友好关系。
2。实用范例
（1）subject: Demanding Overdue Payment
Dear Sirs,
Account No.8756
As you are usually very prompt in settling your accounts, we wonder whether there is any special reason why we have not received payment of the above account, already a month overdue.
We think you may not have received the statement of account we sent you on 30th August showing the balance of US$ 80,000 you owe. We send you a copy and hope it may have your early attention.
Yours faithfully, xxx
主题：索取逾期账款
亲爱的先生：
第8756号账单
鉴于贵方总是及时结清项目，而此次逾期一个月仍未收到贵方上述账目的欠款，我们想知道是否有何特殊原因。
我们猜想贵方可能未及时收到我们8月30日发出的80，000美元欠款的账单。现寄出一份，并希望贵方及早处理。
你真诚的xxx
（2）Subject: Urging Payment
Dear Sirs,
Account No.8756
Not having received any reply to our E-mail of September 8 requesting settlement of the above account, we are writing again to remind you that the amount still owing is US$ 80,000. No doubt there is some special reason for delay in payment and we should welcome an explanation and also your remittance,
Yours faithfully, xxx
主题：再次索取欠款
亲爱的先生：
第8756号账单
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未见贵方对我们9月8日来信要求结算一事之回复。我们再次来函提醒贵方，欠款为80，000美元。毫无疑问，一定有特殊原因使贵方延误付款，我们期待贵方说明原因并寄上汇款。 你真诚的xxx
（3）Subject: Insisting on Payment
Dear Sirs,
Account No.8756
It is very difficult to understand why we have not heard from you in reply to our two E-mail of 8th and 18th September for payment of the sum US$ 80,000 you are still owing. We had hoped that you would at least explain why the account continues to remain unpaid.
I am sure you will agree that we have shown every consideration and now you fail to reply to our earlier requests for payment, I am afraid you leave us no choice but to take other steps to recover the amount due.
We are most reluctant to do anything from which your credit and reputation might suffer and even now we prepare to give you a further opportunity to put the matter right.We therefore propose to give you 15 days to clear your account,
Yours faithfully, xxx
主题：三度索取欠款
亲爱的先生：
第8756号账单
我们于9月8日及9月18日两次去函要求结付80，000美元欠款，单至今未收到贵方任何答复，对此我们感到难于理解。我们希望贵方至少得解释为什么账款至今未付。
我想你们也知道我们对贵方多方关照，但你们对我们先前的两次询函不作答复。你们这样做恐怕已经使我们别无选择，只能采取其他步骤来收回欠款。
我们极不愿意做任何损害你们信誉的任何事情。即使现在我们还准备再给你们一次机会来挽回此事。因此，我们再给你们15天时间来结清账目。
3.典型句型
(1)The following items totaling $4000 are still open on your account.你的欠款总计为4000美元。
(2)It is now several weeks since we sent you our first invoice and we have not yet received your payment.我们的第一份#5@p已经寄出有好几周了，但我们尚未收到你的任何款项。
(3)I’m wondering about your plans for paying your account which,as you know,is now over 40 days ast due.我想了解一下你的付款计划，要知道，你的付款已经逾期40多天了。
(4)We must now ask you to settle this account within the next few days.请你务必在这几日内结清这笔账款。
七、商务英语email高手 延期付款
1. 文体介绍
买方收到货物的时候也就是付款的时候，对外贸一种付款的方式很多，用得比较多的基本上有三种，即汇款、托收和信用证。
付款信是指买方在收到所订货物后，将收货情况、付款方式及金额及时通知卖方。有时候买方因某种原因无法及时付款，也可以写信给卖方要求延期付款，而卖方则根据具体情况同意或拒绝。
2。实用范例
（1）Subject: Bank Draft Payment
Dear Sirs,
The goods under Contract No.555 was delivered here in good order and condition and we are 8
quite satisfied with it.
Please find a Bank Draft to the value of US$ 80,000 for payment of your Invoice No. 1223 sent by airmail. An acknowledgement in due course will be appreciated.
Yours truly, Xxxx
主题：汇票付款
亲爱的先生；
第555号合同项下的货物完好的运抵我处，我们对货物甚感满意。
现寄去面额80000美元的银行汇票一张，以结清贵方航邮来的第1223号#5@p账款，请查收。 如若及时给我方收讫通知，将不胜感激。
你忠实的 xxxx
(2)Subject: Asking for Deferred Payment
Dear Sirs,
Your Invoice No.1223 for US $ 80,000 worth of goods supplied on 20th July is due for payment at the end of this month. Most unfortunately, a fire broke out in our warehouse last week and destroyed a certain part of valuable consignment. Our claim is now with the insurance company, but it is unlikely to be met for another three or four weeks and until then we are faced with a difficult financial situation. I am therefore writing for permission to defer payment of your invoice until the end of September.
As you know, my accounts with you have always been settled promptly and it is with the utmost regret that I am now forced to make this request. I hope, however, that you will find it possible to grant it. In doing so you would render me a service I should never forget.
Yours faithfully, xxxx
主题：要求延期付款
亲爱的先生：
贵方7月20日所供第1223 号#5@p项下货物之款项80000 美元定于本月底结付。非常不幸，上星期我方仓库发生火灾，毁坏了一部分贵重货物。我们现在正向保险公司提出索赔，但在三四个星期之内，不可能会给予赔偿。在此之前，我方财务形势严峻，故此我们写信请求贵方同意我们推迟到9月底付款。
贵方知道我们一向能迅速与贵方结帐。这次我们被迫向贵方提出这个要求，实在抱歉。我们希望贵方能同意这个要求。若是如此，我们将永远记住贵方给予的帮助。
你真诚的xxx
3.典型句型
a.I wonder if we can make payment for this order by documentary collection.
这份订单我么能否用跟单托收的形式付款？
b.D/P will put us to great trouble while a L/C gives us protection of bank.
付款交单会给我们带来极大的麻烦，而信用证则可以使我们得到银行保护。
c.The terms of payment we usually adopt are confirmed irrevocable L/C.
我们通常采用的付款方式时保兑的、不可撤销的信用证。
d.We regret being unable to accept your terms of payment and therefore have to return the order to you.很遗憾不能接受你方付款方式，现退回你方订单。
e.We have drawn on you at 50 days for US $ 5000 against your trial order.
对于你方订货，我们已向你方开出金额为5000美元50天见票即付的汇票。
f.This amount has been passed to your credit in settlement of your account.
该货款已汇入贵方账户，以结清账款。
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g.Please understand why we have not found it possible to settle our account in full.
我公司不能一次付清货款，敬请谅解。
h.I should appreciate an extension of one month for the payment of my bill of $6500 due April 5. 我方应于4月5日付款6500美元，如能延期1个月，将不胜感激。
八、商务英语email高手-包装得改一改
1. 文体介绍
作为国际贸易合同中的要件（Condition）之一，包装是进出口业务中一项不容忽视的环节。从经济学角度上来说，包装是现实货物商品价值和使用价值的一种必要手段。进而言之，如果包装美观适销，还可以提高售价。这一点在国际贸易中尤为突出。不断改进和提高商品的包装，不仅可以减少货损，节约运费，而且还可以扩大销量，提高售价，并能反映一个国家在科学技术和文化艺术方面的水平。
2。实用范例
subject: About the Packing
Dear Sir,
On 10 July, we received your consignment of 40 cardboard cartons of steel screws.
We regret to inform you that 10 cartons were delivered damaged and the contents had spilled, leading to some losses.
We accept that the damage was not your fault but feel that we must modify our packing requirement to avoid future losses.
We require that future packing be in wooden boxes of 20 kilos net, each wooden box containing 40 cardbaord packs of 500 grams net.
Please let us know whether these specifications can be met by you and whether they will lead to an increase in your prices.
We look forward to your early confirmation.
Sincerely yours,xxxx
主题：包装事宜
亲爱的先生：
7月10日收到贵公司40个纸板箱钢螺钉。然而，当中10个纸箱于运送途中破烂，另货物散落，造成损失。本公司了解到此非贵公司之过，但希望能改进包装的方法，以避免同类事件发生。日后的包装木箱净重20公斤，可装每个净重500克的纸板箱40个。烦请确认上述方法，并告知新方法会否引致价格上涨。
盼望早日赐复。
你真诚的xxx
3.典型句型
(1)About packing,we will contact our manufacturers and call their attention to the matter. 关于包装问题，我方将与厂商联系，要求他们对此加以重视。
(2)Correct and distinct marking for the outside containers is absolutely necessary.
我包装箱必须刷有正确明显的标志。
(3)In order to prevent damages,the item will be packed in wood wool.
为了防止货物损坏，货物将用细刨花之类的东西来填充包装箱。
(4)Our packing is well suited for long distance shipments.我们的包装很适合长途运输。
5）Please see to it that the packing is suitable for a long sea voyage.请保证包装可以适合长途海运
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