1.0 Introduction
The main body of the school is students; everything is in order to
promote the development of students. Many universities still have many shortcomings, found the current school management, construction and
environment. Corresponding solutions proposed to meet the needs of students.
The report reflects the students in accommodation, transportation and
food problems encountered by the, puts forward Suggestions. All Schools how to better serve students, how to manage students, it is helpful to the development of students.
The report major customer service form, tell the school, there are still
many questions hope and every school can be improved.
2.0 Procedures
To gather required information to produce this report extensive use was
made of the internet and questionnaire, this was the most effective way of obtaining data.
3.0 Customer service in college
3.1 Dormitory
The good lodging affects the student's study quality. The school lamp time
also affects students morpheus quality, has many students in the evening playing games until very late, listening to loud noise, lead to release of the other students can't sleep. Dormitory of environmental health is very important also, dormitory health do not pay attention to clean, easily lead to student produces disease, thereby affecting the quality of learning.
3.2 Canteen
Good eating issues affecting the health of students. Dining room of stream
of people, have a lot of nonnative personnel also come to this repast. This led to a student fails to regularly repast; stream is very easy to produce disease. Dining room personnel should notice the individual is wholesome, bad habit can easily lead to diner to produce disease.
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3.3 Transportation
The school bus is too little; each has lots of students waiting for bus.
Noon school also shuttle bus service is not available, so that affect students' economic issues and security problems. There are many students because no bus or waiting for a long time, and choose to take a taxi, or walking. On the way to school so many students sit less than car because not to go to class. Some students choose to walk or bike, but it will affect students' safety.
3.4 Security
Today's college students rarely notice safety problem, also have little
knowledge on security. Students easily without warning sign place make mistakes; it will lead to a fire even personal safety. Schools should be a personal safety of students, learning in two.
4.0 Research
4.1 Methodology
Questionnaires and personal observation.
4.2 Limitation
Investigation report, it is a kind of application of style. Investigation
subjects in a specific object in-depth investigation, on the basis of understanding through accurate generalization, scientific analysis of the study, which reveals the nature of things, it is concluded that accords with the actual conclusion, thus forming a report sexual application documents. It is the results of the investigations of transfer tools is converted to their social benefits, play a role of bridge, social for decision making and adjusting decision provides basic basis.
So-called personal observation method is based on its contacts of
individual or organization direct observation of looking for a potential method.
4.3 Questionnaire
1. With clear theme. According to investigation theme, embarks from the 2
reality, taichung clear purpose, highlight problems, not dispensable problem.
2. The reasonable structure, strong logicality. Problem of permutation due and certain logical sequence, accord with respondents thought process. We usually easy after the difficult, first Jane after numerous, first specific after abstract.
3. Straightaway. Questionnaire should make responders, and is willing to be clear at a glance truthfully answered. In the questionnaire tone, accord with responders to kind of comprehension and understanding ability, avoid using terminology. To sensitivity problem take certain skill to survey, make the questionnaire has rationality and optional sex, avoid subjectivity and implied, lest the answer distortion.
4. Control the length of the questionnaire. To answer the questions of the time control in 20 minutes, questionnaire neither wastes a question, also not miss a question.
5. Facilitate material calibrations, sorting and counting.
5.0 Conclusion
Through investigation found that school still have a lot of issues exist.
The students take a shower bath; some students will run far away. Schools should set bath hall built in a reasonable place. Elevator problem is very important also, elevator often happen jump layer phenomena, this will also spread to the students' safety. Because the student is the school's main body, so the school more should provide a better environment to serve the students.
6.0 Recommendation
Should schools under the provisions bedtime, so they could improve
students sleep quality. The school teacher shall lodge tube every week for health check dormitory health, poor dormitory must have punishment. This can arouse students' enthusiasm; can also have a good dormitory environment. Schools should provide more of the school bus, so that each 3
student sat on the school bus to school. Noon also should provide the school bus service, so students are not back and forth at noon trip waste more time and money, but also can enhance the enthusiasm of students in class. In dietary respect, schools should be under the management nonnative personnel, good flow control, not only can improve students' diet quality, also can improve students' health. To strengthen the education, health practitioners in the canteen form good prevention awareness and consciousness of morning check habit. Found communicable disease occurs, it must immediately control of infection and cut off the transmission way, protect, and easy feeling crowd reported immediately to the relevant departments. Dining room and the kitchen should have a good hygiene environment, maintain clean sanitation. To strengthen the students and teachers fire safety education. To do ? everyone acquainted with fire defense self-rescue common sense and safely skills. Security intramural various fire-fighting facilities of good. Do regular inspection, maintenance, to ensure that equipment, and completes the pipe 100% inspection records. Teaching building, office building, student dormitory building security exports, keep smooth evacuation passageway and safety evacuation indication obvious, emergency lighting intact. Inflammable and explosive dangerous experiment supplies, accomplish special storage, from the chemical laboratory technician both locking opening or closing is responsible for the warehousing, indoors must have bunker, fire extinguisher, etc. In using inflammable, explosive chemicals while doing an experiment, the teacher must do the experiment prior to students clear precautions, and guide students used correctly, prevent fire accident.
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7.0 Bibliography
Internet Web Sites
8.0 Appendix
1.Do you think that the bus number too little?
A .Yes B.No
2.Do you think that bus time is too limited?
A .Yes B.No
3.Whether you every morning will often because miss bus for being late?
A .Yes B.No
4.How to go to school every day?
A.By bus B.By car C.By bike D.Walking
5.Have you ever met traffic accident on the way to school?
A .Yes B.No
6.Do you clip the elevator door in the school?
A .Yes B.No
7.In the school have you ever met elevator failure was locked in inside?
A .Yes B.No
8.What is the elevator environment?
A.Good B.Bad C.So so
9.Whether found the elevator capacity with less?
A .Yes B.No
10.Dormitory haven‘t burglary-resisting door, good or bad?
A.Good B.Bad
11.Dormitory haven’t lights out of time,good or bad?
A.Good B.Bad
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12.Dormitory classmates class professional almost is different, wheather such distribution is reasonable?
A.Yes B.No
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