专案经理
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第二篇：销售部岗位任职要求
:
1. Good computer skills with minimum requirement in use of Microsoft Windows or higher, Internet and other popular software
2. Knowledge in e-commerce, B2B and B2C business philosophies
3. Good understanding of mass communication
4. Ability to work independently and under pressure
1. 良好的电脑技能，会使用微软视窗操作系统、微软办公室或更高版本互联网及其它的流行出版软件.
2. 了解电子商务,商对商和商对消费者哲学.
3. 对大众信息传播有良好的了解.
4. 独立工作和承担压力的能力.
SPECIFICATIONS:
1. Determines overall Sales & Marketing objectives and initiatives best suit the hotel
2. Produces and executes Sales & Marketing budgets and business plans
3. Effectively promotes and positions the brand and the hotel at its desired level
4. Manages and administrates the Sales & Marketing department
5. Assists the General Manager and the Director of Business Development in achieving the hotel’s business objectives and revenue goals
6. Knowledge of market trends and behavior including political, economical and social issues
7. Sound communication skills
8. Ability to lead, to provide guidance and to develop staff
9. Knowledge and skill in crisis management
专 业 知 识 技 能 ：
1. 具备设立最适合酒店的总体营业目标及行动方案的能力.
2. 具备制订和执行营业预算及经营计划的能力.
3. 具备高效地推广和将品牌定位在理想的水平的能力.
4. 具备管理营业部的能力.
5. 具备协助总经理和管理层达到酒店总体经营目标的能力.
6. 掌握政治, 经济和社会方面的知识及市场趋势.
7. 具有良好的沟通技巧.
8. 具有领导, 指导和发展员工的能力.
9. 具备处理危机的知识和能力.
Education: University Graduate 教 育：大学文凭
Experience:
Minimum 5 years experience in similar capacity with international chain hotels
经 验 ： 具有至少五年在国际连锁酒店的相关经验 。
:
1. Excellent written and spoken Mandarin & English are a must.
2. Good computer skills with minimum requirement in use of Microsoft Windows or
higher, Microsoft Office or higher, Internet and other popular software.
3. Good interpersonal & communication skills.
4. Ability to work independently and under pressure.
其 它 技 能 要 求：
1. 必须有优秀的中，英文口头表达及书写能力。
2. 良好的电脑技能，至少会使用微软视窗操作系统、微软办公室或更高版本、互联网及其它的流行出版软件。
3. 良好的人际交往和沟通技巧。
4. 独立工作以及在压力下工作的能力。
SPECIFICATIONS:
1. Leadership skills and knowledge of all tasks within the area of responsibility.
2. Knowledge and experience in Internet and other major computer programs.
3. Ability to use Sales and Front Office computer systems.
4. Knowledge in Corporate, Travel Industry, MICE and Catering sales.
5. Ability and understanding of the market and competition.
专 业 知 识 技 能 ：
1. 具备领导才能,了解所负责部门对各职位的责任。
2. 掌握使用互联网及其它主要电脑系统的知识。
3. 掌握应用销售及前台的电脑系统.
4. 了解商务旅游,旅游业国际市场,会议旅游.
5. 能够掌握和理解市场和竞争.
Education: University Graduate. 教 育： 大学文凭
Experience: Min 2-3 years experience in similar capacity with international chain hotels.
经 验: 在国际连锁集团饭店担任类似工作有2-3年经验.
1. Excellent written and spoken Mandarin & English are a must.
2. Good computer skills with minimum requirement in use of Microsoft Windows or higher, Microsoft Office or higher, Internet and other popular software.
3. Good interpersonal & communication skills.
4. Ability to work independently and as a team.
其 它 技 能 要 求：
1. 必须有优秀的中英文口头表达及书写能力。
2. 良好的电脑技能，至少会使用微软视窗操作系统、微软办公室或更高版本、互联网
及其它的流行出版软件。
3. 良好的人际交往和沟通技巧。
4. 独立工作以及在压力下工作的能力。
SPECIFICATIONS:
1. Leadership skills and knowledge of all tasks within the area of responsibility.
2. Knowledge and experience in Internet and other major computer programs.
3. Ability to use Sales and Front Office computer systems.
4. Knowledge in Corporate, Travel Industry, MICE and Catering sales.
5. Ability and understanding of the market and competition.
专 业 知 识 技 能 ：
1. 具备领导才能，了解所负责部门对各职位的责任。
2. 掌握使用互联网及其它主要电脑系统的知识。
3. 掌握应用销售及前台的电脑系统。
4. 了解商务旅游、旅游业国际市场，会议旅游及餐饮销售。
5. 能够掌握和理解市场和竞争。
Education: College Graduate. 教 育： 大专文凭
Experience:
Min 2-3 years experience in similar capacity with international chain hotels.
经 验：
在国际连锁酒店集团担任类似的工作岗位，具有2-3年的经验。
助理销售经理
1. Excellent written and spoken Mandarin & English are a must.
2. Good computer skills with minimum requirement in use of Microsoft Windows or higher,
Microsoft Office or higher, Internet and other popular software.
3. Good interpersonal & communication skills.
4. Ability to work independently and as a team.
其 它 技 能 要 求：
1. 必须具备优秀的中、英文书写和口头表达能力。
2. 灵活使用电脑的技巧，最少可以使用微软桌面或以上系统，微软办公室或以上系统，
互联网以及其它流行软件应用。
3. 优秀的表达能力及交流技巧。
4. 独立工作及团队工作能力。
SPECIFICATIONS:
1. To report for duty punctually wearing the correct uniform and nametag at all times.
2. To maintain an excellent working relationship with work colleagues and all other
departments.
3. To have a complete understanding of and adhere to the hotel’s policy relating to fire,
hygiene, health and safety.
4. To maintain a high standard of personal grooming, appearance and hygiene at all times.
5. To ensure subordinates also adhere strictly to company grooming standards.
6. To have a complete understanding of the hotel’s employee handbook and adhere to the
regulations contained within.
专 业 知 识 技 能 ：
1. 准时报告，穿制服并随时带上名片。
2. 和同事和其他部门员工保持良好的工作关系。
3. 坚持完整理解和遵守酒店规章制度。如：防火，卫生，健康和安全。
4. 随时在个人仪表，仪态和卫生高标准的要求自己。
5. 确保下属也严格遵守公司制定的仪表标准。
6. 完整地理解酒店员工手则和坚持遵守所定的规章制度。
Education: Must possess an Associate Degree from a two-year college of accredited
university; or one to two years related work experience and \ or training; or
equivalent combination of education and experience.
教 育： 具有两年大专或本科学历，一年或两年相关工作经验或接受过培训或等同
的学历和工作经验。
Experience: Min 2-3 years experience in hotel sales and marketing.
经 验： 在国际连锁酒店集团担任类似的工作岗位，具有2 - 3年的经验。
1. Excellent written and spoken Mandarin & English are a must.
2. Good computer skills with minimum requirement in use of Microsoft Windows or higher,
Microsoft Office or higher, Internet and other popular software.
3. Good interpersonal & communication skills.
4. Ability to work independently and as a team.
其 它 技 能 要 求：
1. 必须具备优秀的中、英文书写和口头表达能力。
2. 灵活使用电脑的技巧，最少可以使用微软桌面系统，微软办公室或以上系统，互联
网以及其它流行软件应用。
3. 优秀的表达能力及交流技巧。
4. 独立工作及团队工作能力。
SPECIFICATIONS:
1. Knowledge and experience in Internet and other major computer programs.
2. Ability to use Sales and Front Office computer systems.
3. Knowledge in Corporate, Travel Industry, MICE and Catering sales.
4. Ability and understanding of the market and competition.
专 业 知 识 技 能 ：
1. 掌握使用互联网及其它主要电脑系统的知识。
2. 掌握应用销售及前台的电脑系统。
3. 了解商务旅游、旅游业国际市场，会议旅游及餐饮销售。
4. 能够掌握和理解市场和竞争。
Education: College Graduate. 教 育： 大专文凭
Experience: Min 2-3 years experience in hotel sales and marketing.
经 验： 在国际连锁酒店集团担任类似的工作岗位，具有2 - 3年的经验。
销售协调员
1. Excellent written and spoken Mandarin & English are a must.
2. Good computer skills with minimum requirement in use of Microsoft Windows or higher,
Microsoft Office or higher, Internet and other popular software.
3. Good interpersonal & communication skills.
4. Ability to work independently and as a team.
其 它 技 能 要 求：
1. 必须具备优秀的中、英文书写和口头表达能力。
2. 灵活使用电脑的技巧，最少可以使用微软桌面系统，微软办公室以上系统，互联网
以及其它流行软件应用。
3. 优秀的表达能力及交流技巧。
4. 独立工作及团队工作能力。
SPECIFICATIONS:
1. Sound technical knowledge in the operations of a Reservations office and Group\Tour.
2. Plans and organizes and uses a systematic approach to get things done.
3. Manages time and resources effectively.
4. Priorities actions and manages tasks through to completion.
5. Actively seeks opportunities to develop and learn from experiences.
6. Thinks ahead developing contingency plans where necessary.
7. Adapts quickly and positively to new situations.
8. Continues to be productive in changing circumstances.
9. Can handle more than one task\situation at a time.
专 业 知 识 技 能 ：
1. 有预订部和团队旅游类似的科技知识。
2. 有计划，有组织，利用系统方法完成所有事情。
3. 有效利用时间和资源。
4. 事先采取行动，直到最后完成任务。
5. 积极寻找机会，从经验中学习。
6. 事先预想可能的突发事件。
7. 快速应变能力。
8. 在不断变化的情境中能运用自如。
9. 一次能处理多样工作。
Education: Hotel school or apprenticeship (essential)
Supervision one or two course\Fidelio (beneficial)
教 育： 酒店学校毕业，会用FIDELIO。
Experience: At least one year practical working experience in Group Reservations Previous Supervisor experience in a smaller Reservation Department. Local experience and contacts (preferred)
经 验： 至少1年的团队预订工作经验。
在预订部有相关的工作经验。
在本地有一定的相关工作经验。