英文信件信封格式要求:

1. 信封(Envelop)

与中文信封相反，英文信封上收信人的地址和姓名写在信封的中间，发信人的地址和姓名写在信封的左上角，或信封背面。

英文书信的地址应从小写到大，先写门牌号码，再写街道、城镇、省或州及邮政编码，最后是国家名称。国家名称的每一个字母都要大写。

2. 信头/个人信头(Letterhead/Personal Letterhead)

公司信纸上方居中一般都印有其名称、地址和联系号码，这就是通常所说的信头。在没有信头的普通信纸上写信，作者就需要写明回邮地址和联系号码。

3. 封内日期(Date Line)

封内日期是写信或打字时的日期。封内日期写在信头或作者地址的下两行。

4. 封内地址(Inside Address)

封内地址是收信人的地址，包括姓名，职务(如适用)，公司名称(如适用)，街道名称或信箱号，城市，州或省，邮政编码和国家。封内地址通常写在左手边，在日期线和称呼之间。

5. 称呼(Salutation)

称呼是一封信开头对收信人的称呼，写在封内地址或提示句下两三行。称呼后可以写冒号或逗号。在商业信函或其他正式书信中，用冒号。

在非正式书信中，称呼后用逗号。(注意：尽量避免使用“To Whom It May Concern” 或“Dear Sir or Madam”,因为这种称呼已经过时，并且不很友好。改进方法是争取确定收信人的姓名，或使用“Dear Human Resources Manager”，“Dear Friends”这样的称呼。在给律师或外交领事写信时，可以使用“Esquire”或“Esq.”这样的头衔，但它们不应出现在称呼中。同样，如果收信人的姓名后面有“Jr.”或“Sr.”，如“George Bush,Jr.”也不能把它们包含在称呼中。)

6. 头衔(Titles)

除非写信人与收信人熟到可以直呼其名，通常要在收信人名字前加上“Mr.”，“Professor”等表示礼貌的头衔。

7. 提示句(选择性)Attention Line(optional)

提示句的用途是指明把信送给某个具体的人或部门处理，尽管信是写给这个组织的。另外，在指明的收信人不在时，它也允许组织中其他人查看信的内容。提示句通常写在封内地址的下两行或封内地址的上面。

8. 主题句(选择性)Subject Line(optional)

主题句简要说明信的内容。通常写在封内地址和称呼之间。如果写信人不知道收信人的姓名，也可以用主题句代替称呼。为了收到最佳效果，可以给主题句加下划线，或大写主题句。

9. 正文(Body of the Letter)

正文的格式多种多样。商业信函最好使用齐头式。而私人信件通常不用齐头式。在齐头式书信中，全部内容包括日期和信尾问候语，都从左侧顶格开始。段落开头不空格，各段之间空两行。

修正齐头式，是使用最为广泛的一种格式，商业和私人信件都可以使用，尽管在私人信件中不一定要写回邮地址和封内地址。使用没有印刷信头的普通信纸时，这种格式最合适。与齐头式不同，发信人地址、日期，信尾问候语和签名都从中间开始写。其余部分从左边开始。

10. 写信人签名(Writer's Identification/ Signature)

写信人的签名、名字和头衔(如果适用)，写在信尾问候语同侧三四行以下的位置。应亲笔签上写信人自己的姓名。如果是用打字机或电脑写的信，在写信人签名的上方，同样应该打上写信人的姓名。

11. 附注(Notions)

附注写在写信人签名下两行的位置，附注包括参考缩写，附件的数目和内容以及将收到这封信副本的人员名单。附注写在左侧。

12. 信尾问候语(Complimentary Closing)

信尾问候语是写在信尾的告别话语，例如Sincerely,; Sincerely yours,; Yours sincerely,; Friendly yours,; Truly yours,; Yours truly,; Cordially yours,; Yours cordially,通常位于正文两三行以下。第一个单词的第一个字母要大写，最后以逗号结尾。

第二篇：英文信函写作格式与规范

英文信函写作格式与规范

英文信函写作格式与规范

2. dateline

中文书信的日期写于落款之后，而英文信函的日期位于信端之下，信内地址之上。根据英美不同的习惯，日期可有两种写法。如20xx年5月20日可写作：

20 May 2003 （英式写法）

May 20, 2003, 或May 20th, 2003 （美式写法）

注意：月份应用英文写出，不以阿拉伯数字代替，因此，上例日期不可写成2003，5，20。此外，美式英语要求月份与年份之间用逗号隔开，但英式写法在月份与年份之间一般无逗号。

(4) 称呼(Salutation)

称呼自成一行,从信纸的左边顶格写起。通用的称呼是“Dear?”，其后接逗号。

采用何种称呼应根据写信人与对方的关系及认识的亲疏程度。

① 一般性的称呼有：

Dear Mr. ? ，（用于男士）

Dear Mrs. ? ，（用于已婚妇女）

Dear Ms. ? ，（用于女士，已婚未婚均可，尤用于对婚姻状况不确定者）

Dear Miss ? ，（用于未婚女士）

“Mr.”，“Mrs.”，及“Ms.”之后可加缩约号“.”，也可不加；但“Miss”之后概不加标点。 “Dear”之后接收信人的姓氏，如“Dear Mr. Smith，”

注意：不写成：“Dear Mr. John，”

亦不写成：“Dear Mr. John Smith，”

习惯用法是：“Dear John，”或“Dear Mr. Smith，”

② 较正式、尊重的称呼也可采用头衔或职务，如“Dear Prof. Smith，”“Dear Dr. Smith，”等。 ③ 在收信人为不知名者的公务信函中，称呼可用：

Dear Sirs，（当收信对方为单位/公司，而非某人时）

Dear Sir，（当收信对方为不认识的男士时）

Dear Sir/Madam，（当收信对方为性别不明的陌生人时）

Gentlemen，（只用复数形式，且之前不加“”，属美式英语用法）

④ 称呼偶尔也用“Messrs.”，表示收信人为两位或多位男士（如 Messrs. J. Smith & R. White）， 但在更常的情况下表示收信对方是以人名命名的公司。

⑤ 收信人为熟友，可直称其名，如：“Dear Mary，”，“ My dear John，”??等。

(5) 信的正文(Body of Letter)

正文是信的主体，一般由开场白—主体段—结束句/段组成。

在开场白中，应该直截了当的陈述写信的目的：是致谢？道歉？祝福？咨询？建议？批评？请 1

求？??。这与中文书信的习惯不同。在中文信中，我们常用诸如“你好！”，“近况如何？”等客套话开头。在写英文信时，应避免受此影响。切记不要把最重要、最醒目的第一句或第一段浪费在诸如“How do you do？”，“How are you？”等无关紧要的词句上。

信的主体部分可根据需要，分段叙述。表达应做到准确、简要、得体。准确指的是内容（包括数字、人名等细节）准确无误；简要首先应避免使用老式八股套话（诸如“I beg to acknowledge receipt of your letter.”等）；得体指的是表达符合英文习惯，措词与语气适合通信双方的亲疏关系。如公文信函做到语气礼貌但不谦卑，直接但不粗鲁，简洁但不唐突。

(6) 结束敬语(Complimentary Close)

结束敬语是写信人对收信人的一种谦称，最通常用的结束敬语是：

① Yours faithfully，（英式用法）

Faithfully yours，Truly yours,（美式用法）

（用于收信人为陌生人的正式公务信，对应于称呼用“Dear Sirs”，“Dear Sir”，“Dear Sir or Madam”，的正式信函。）

② Yours sincerely，（英式用法）

Sincerely yours，（美式用法）

（用于称呼为“Dear + 姓氏”的正式或非正式书信。）

结束敬语第一个词的开头字母要大写，末尾用逗号。

应该避免使用诸如“We remain yours faithfully”，“Respectfully yours”，等老式结束敬语。

(7) 签署(Signature)

签署是写信人自己的签名。署名不加头衔，即不在自己的名字前加“Miss”、“Mr.”、“Prof.”之类的头衔。若因业务需要，必须让对方了解自己的性别或职务，可在签名下行用括号标明，如： Yours faithfully, Yours faithfully,

____________ 或 __________________

Leslie Archer (Ms.) Wang Wei

(Sales Manager) (Managing Director)

即使是打印的正式信函，签名也应用手写，之后再于手写的签署下面打印姓名。

代表某人签名应该在自己的签署下行写下所代表的人名，之前加“pp.”（即拉丁语per pro的缩略形式，表示“for and on behalf of”），如：

Yours faithfully,

----------------

Sophie Lee

pp. Bob Taylor

(The Managing Director)

（即代表总经理签名之意）

(8) 附件(Enclosure)

如果信中已说明有附件随信寄去，也要在信笺的左下角注明，便于收信人查阅。如果附件不止一个，应写上几个附件和是什么附件。附件英文可缩写为Encl.，Enc，或Encls。例如：

2

Encl: Doctor’s Certificate

(附：医生证明一张)

Encls（或Enclosures）：4 Invoices

(附：#5@p四张)

HEADING

（信端）

DATE

（日期）

INSIDE ADDRESS

（信内地址）

????????

????????

SALUTATION

（称呼）

BODY OF LETTER

（信的正文）

——————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————

COMPLIMENTARY CLOSING

（结束敬语）

SIGNATURE

（签署）

ENCL(S):（附件）

(or P.S.)（或附言）

下面是日常生活中常用的几种专用信件实例。

A. 推荐信 (Letter of Recommendation)

Sample 1

P.O. Box 3567

Nanjing University

P.R. China

3

30 August 2003

Professor Ellis Browning

Department of English Literature

University of Cambridge

Dear Prof. Browning,

I have the pleasure of introducing to you Ms Hong Feng, the bearer of this letter, who is a former student of mine in Nanjing University.

Ms Hong was a top student in our department, where she spent four years for her first degree in Modern English Language Studies, followed by three years of graduate study in the 20th Century English Novels. She has special in demonstration of her gift and creativity. She has now been accepted by Cambridge where she will spend 3 years working on her doctoral degree.

Ms Hong has always been a delight to teach. In addition to her academic talent, she is pleasant, amiable and understanding. I have no doubt that you will enjoy being her teacher as well as her friend.

I should be very much obliged if you can help her settle in and also give her necessary guidance in regard to her course work.

Yours sincerely,

Fan Wen

Sample 2

Xiaxin Foreign Trade Co. Ltd.

23 Nanhua Road, Xiamen

5 May 1998

To whom it may concern,

This is to introduce Mr. Chen Taiping, the bearer of this letter, who is the Marketing Manager of our Company.

Mr. Chen Taiping has been assigned to do a marking research around the Country. We should esteem it a great favour if you would afford him the necessary information.

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Yours faithfully,

Li Ling

General Manager

B. 感谢信 (Letter of Expressing Gratitude)

June 12, 2003

Dear Dr. Smith,

I would like to thank you for allowing me to observe classes as a visiting scholar from China in your nice department with so many talented and productive professors. My one year stay in your country will come to an end, and I’m very happy to say that I’ve enjoyed my time here. I really like your department and your faculty and staff members who are so kind, helpful, and pleasant to get acquainted with, to learn from, and to cooperate with. Your university is an ideal one to visit, to learn from and to do research in.

During my one year stay here, I have studied several courses offered by your professors from whom I have learned a lot from their excellent class instruction. I feel I should say much more, but the language fails me at this point. Your department and your colleagues have given me a host of opportunities, so much pleasure, and good friends, and countless precious memories for which I am truly grateful.

Thank you a million times for the good that you and your friends have done for me. I will always remember you and your friendship. May health, happiness, and progress be yours.

Yours sincerely,

Wang Xin

C. 祝贺信 (Letter of Congratulation)

CHINA SOUTHWEST AIRLINES (CSWA)

Xiamen Office

Address: Wenbin Villa, 68 Mid-Hubin Road, Xiamen

Tel: 9008000 Fax: 606494

6 December 1994

Lucas TAECO Aerospace (Xiamen) Co. Ltd.

20 Diliao Road, Gaoqi International Airport

Xiamen, 3610006

Dear Sirs,

Please accept our most sincere congratulations on the new joint venture you have recently established in Xiamen.

5

The British Lucas Aerospace corporation is a well-known international enterprise with an excellent reputation worldwide. We believe that the establishment of the Xiamen Lucas, following Lucas-Sydney and Lucas-Singapore, will inevitably make a tremendous contribution to the development of the aviation industry in Xiamen. May we have friendly cooperation in the future!

Wishing you continuous success with the joint venture!

Yours sincerely,

Lin Chun

Manager

D. 邀请信 (Letter of Invitation)

19th Oct., 1999

Dear Susan,

I hope that you and your husband haven’t any plan for the weekend on Oct. 28th, as we would like you to spend it with us at our home in the countryside.

I am sure your husband can find some real fish here in the river, for it’s the best season for fishing. So bring your fishing clothes. And also bring your golf club, as we can also play golf here for there is a world-class golf court near.

We hope that nothing will prevent you from coming, as we’re looking forward to your visit. Be sure to let us know what train you are to take so that we can meet you at the station.

Cordially yours,

Kitty White

E. 申请信 (Letter of Application)

Harbin Electric Motors Factory

412 Qianjin Road

Harbin, Heilongjiang

The People’s Republic of China

March 22, 1998

Mr. Herbert E. Beck, Jr.

General Manager

Standard Motors Corporation

4528 Southland Ave.

Chatanooga, Tennessee 47115

6

U. S. A.

Dear Mr. Beck,

The reputation and growth of Standard Motors Corporation ahs led me to write this letter. I’m interested in a management trainee position in your corporation.

Currently, I’m the assistant director of Harbin Electric Motors Factory in charge of testing and quality control. I have been granted a leave of one year to learn the advanced managerial skills and develop business contacts in the United States.

As a trainee, I do not require a salary, but would appreciate if your can provide me with a stipend enough to support myself during the year. The Chinese government will pay all my travel expenses.

In the past two years, I have read much about your corporation and its excellent management. To join you and work with you would be a great opportunity for me. Enclosed please find my resume and two letters of recommendation. If further information is needed, please let me know.

Thank you very much for your consideration.

Sincerely,

Wu Shunxiang

英语书信写作句式与套话

常用的起首语有：

1）Thank you for your letter dated Dec.22,1969.

2)Many thanks for your letter of Sept.5，1997.

3)A thousand thanks for your kind letter of June 5,1997.

4)Your kind letter of November 22th arrived this morning.

5)Your letter which arrived this morning gave me great comfort.

6)In reply to your letter dated 4th July,I want to say?

7)Thank you very much for your letter of August 2 and the gift you sent me on Christmas Eve.

8)What a treat to receive your kind letter of May 5th!

9)It is always a thrill to see your nice handwriting.

10)First of all I must thank you for your kind assistance and high attention to me .

11)With great delight I learn from your letter of this Sunday that ?

14)I am very much pleased to inform you that my visit to your country has been approved.

15)I wish to apply for teaching position you are offering.

16)I am too excited and delighted at your good news.

17)I am very obliged to you for your warm congratulations.?

7

常用的结束语有：

1）Awaiting your good news,

2)Looking forward to your early reply,

3)Hoping to hear from you soon,

4)We await your good news.

5)I hope to hear from you very soon.

6)We look forward to your reply at your earliest convenience.

7)I look forward to our next meeting there in Los Angeles.

8)Your early reply will be highly appreciated.

9)Any other particulars wanted we shall be pleased to send you.

10)The help you give me is sincerely valued.

11)I hope everything will be well with you .

12)Please let us know if you want more information.

13)I hope you always enjoy yourself.

14)I wish you very success in the coming year.

15)Please remember me to your family.

16)With best regards to your family.

17)All the best.

18)With love and good wishes.

1、投诉信

开头: I am writing to inform you that I am dissatisfied （不满意）with your ?

结尾: I understand you will give immediate attention to （马上关注）this matter. I would like to have this matter settled by the end of ?

2、询问信

开头: I would be most grateful（感激的）if you could send me information regarding/concerning（关于） ?

I am writing to see if it is possible for you to provide me with information regarding ? 结尾: Your prompt（立刻的） attention to this letter would be highly appreciated（感激）. I am looking forward to hearing from you.

3、请求信

开头: I am writing to seek for your assistance（帮助） in ?

结尾: I would like to thank you for your generous（慷慨的） help in this matter.

4、道歉信

开头: I am writing to apologize（道歉） for ?

I am writing to say sorry for ?

结尾: I sincerely hope that you will be able to think in my position and accept my apologies（道歉）.

5、感谢信

开头: I would like to convey（表达） in this letter my heartfelt thanks to you for ? 结尾: I must thank you again for your generous help.

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6、 建议信

开头: I am writing to express my views concerning （关于）?

You have asked me for my advice with regard to ? and I will try to make some conducive可行性的suggestions.

表达建议常用句式和套话

I feel that it would be beneficial（有益处的） if ?

I would like to suggest that ?

You may consider doing ?

结尾: I would be ready to discuss this matter to further details.

7、求职信

开头: I am writing to express my interest in your recently advertised position for a waitress ? I am writing to apply for the position of the sales manager advertised in China Daily yesterday.

结尾:

I believe I have the qualifications（资格） and experience for this post（职位）, and am therefore enclosing my resume.

Thank you for considering my application and I am glad to be called at any time for an interview. If you need to know more about me, please contact me at ?

8、推荐信

开头: I would like to present （人名）? for your consideration in your search for a qualified manager.

悉闻贵处欲招聘有能力的经理，谨向您推荐某某。

With reference to your requirements, I shall, without reservation, recommend （人名）? as an ideal candidate.

参照您提出的要求，我诚心地推荐某某作为理想的候选人。

结尾: Therefore, I don’t hesitate to recommend （人名）? as the right person for your consideration.

在此，向您推荐一位合适人选。

Any favorable consideration to this letter would be considered a personal favor. 如对此信稍加关注，则本人不胜感激。

9、 寻找失物信

开头: I am writing this letter to see if it is possible for me to have my camera back. 结尾: I would really appreciate（感激） it if you could ?

10、邀请信

开头: I am writing to invite you to ?

I wonder if you could come ?

A ?will be held in ? and I would like to take this opportunity（借此机会） to invite you to ?

结尾: My family and I would feel honored（荣幸的） if you could come.

We would be looking forward to your participation（参加） in the party.

Please le us know as soon as possible if you can come and tell us when you can make the trip. 9

I really hope you can accept our warm welcome and sincere invitation.

书信样文

邀请信 ：1．邀请的原因 2。具体时间、地点、活动 3。确认对方来否

Dear Professor Coster:

All our English teachers who have attended your lecture on British Literature（英国文学） are deeply impressed by your thorough knowledge（渊博的知识） and profound understanding （深刻的见解）of the subject. We would like to know if you could come, as our guest of honor（贵宾）, to the National Seminar（研讨会） on Shakespeare which is to be held on our campus between October 11 and 17, and deliver a speech（发表演讲） on whatever subject that interests you.

I can assure （向。。。保证）you that we’ll make everything convenient to the speaker. Please let us know as soon as possible if you can come and tell us when you can make the trip.

Sincerely yours,

Wu Zheren

Chairman

English Department

Dear Jean,

Thanks so much for your letter, which arrived yesterday. I’m very happy to hear that you’re coming to New Haven this summer. You say that your English course at Yale（耶鲁大学） lasts five weeks, but you’ll be on holiday so I hope you’ll be able to come and see us. We have a spare room（空房间）, so there’s no problem about putting you up（供某人住宿）, and you’re welcome to stay for as long as you like. We’re not going away this summer, so there’s no problem about arranging dates.

Please write soon and tell me if you can come. My best wishes to your parents. My parents send their kindest regards.

Love,

Helen

Dear sir or madam:

We would like to invite you to the presentation（展示会） of our new product. The presentation will take place at Hilton Hotel, from 9 o’clock a.m. to 5 o’clock p.m.on July 3rd, 2004. There will also be a reception（招待会） at 12 a.m. We hope you and your colleagues（同事） will be able to attend.

The Clinton Company is a leading producer of high quality. As you well know, recent technological advances（进步） have made increasingly affordable to the public. Our new m 10

odels offer superb quality and sophistication（高级） with economy, and their new features give them distinct advantages over similar products from other manufacturers.

We look forward to seeing you on that day. Just call our office at 0126-89853 and we will be glad to secure a place for you.

Sincerely yours,

Julie Smith

President of Clinton Company 申请信 ：1．申请目标 2。个人情况及申请原因 3。希望对方尽快答复

Dear Sir or Madam:

I would like to be considered as a candidate for ( I’m writing to apply for) the assistant computer programmer position advertised in The Daily News on June 28, 2005.

I am presently finishing my degree in Computer Science at Peking University. I have taken every computer course offered at the university and have a good background in many computer languages. For the past two years I have worked part-time at a computer shop, where I have gained experience in sales and computer programming.

I have enclosed a copy of my resume to give you further information about my experience. I can come for an interview at your convenience. I look forward to hearing from you. Sincerely,

Tina Cope

Dear Sir:

I would like to apply for admission to Harvard University for a degree in law starting next September. I received a B.S. degree （理学士）in business from Shandong University in May of 2004. Since then, I have been working for legal services in Jinan.

I’m very interested in Harvard University because of its concern for overseas students and its good programs in legal training. Please send me the appropriate application forms and any information you have about the undergraduate law program. I will also need to know the necessary information about TOEFL requirements because English is not my native language.

I look forward to hearing from you.

Sincerely,

Hasan Halkali

感谢信 ：1．表示感谢。2。详细写对方为你做的事情，并且说明它对你意味着什么。3。希望今后能回报。

Dear Daniel:

Thank you very much for the wonderful holiday vacation I spent with you and your family.Your mother is such a terrific cook! I think I must have gained 10 pounds in just a week I spent with you. I really appreciate your taking time off from work to take me around 11

and show me so many places. You are lucky to live in such an interesting area. I hope that soon you will be able to visit my part of the country. Thank you again for a wonderful time. Let's keep in touch.

Best regards,

Matthew

Dear Anna,

Just a few line to say how much I enjoyed last weekend. You are a wonderful host, and it was so nice to get away from the office.

It was a good idea to invite three friends of yours who had never met before. Even though we took a little while to get used to one another, I thought we all got on well together. Wendy called me to ask me if I’d lie to go to the cinema with her later this week. We found we had so much in common, including a love of good films, so thanks to you I’ve found a new friend in Chicago.

Thanks once again, and please let me know when you’re next going to be in Chicago. I’d be happy to put you up.

Love

Alice

Dear Penny and Brain,

Thank you for having me for the weekend. I had great time, especially at the dinner party Saturday night. I also enjoyed the tour in town on Sunday and our visit to the Museum of Modern Art. Our walk around the lake at sundown was the perfect end to a great day. I hope you’ll come to visit me soon. There’s a lot to do here, too, and I’ll plan a big weekend. There’s a wonderful museum with a large collection of Chinese art that I’m sure you’ll find interesting. Didn’t you say you were free in October? Why don’t you come then?

Thanks again

Bill

道歉信 ：1．道歉2。解释事情经过及原因 3。希望弥补过失

Dear Frank,

I’m terribly sorry that I didn’t arrive in London last Friday. I hope this did not mess you up completely, although I know that you had already made some special arrangements for my visit with your parents and friends. I’m very sorry about all that. I’m sure you’ll be sympathetic（同情的）, however, when I tell you that my father is dangerously ill in a hospital, and that I found it impossible to leave Boston when he is in this state. I apologize again and promise I will go to London hopefully sometime next week, when my father is better.

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Sincerely,

David

祝贺信 ：1．表示祝贺 2。 夸对方才能 3。祝福更大成功

Dear Carl,

Heartiest congratulations on your promotion to Director of Sales. When I heard the good news from Jack, I just wanted to say what a perfect choice has been made, for if ever there is a man with the interests of this department as heart, it is you.

I know what this promotion means to you, and how hard you’ve worked for it. I’m sure the real satisfaction comes from the fact that your efforts have been appreciated. May you have a free hand to accomplish your plans and to use some of your excellent ideas. Best wishes,

Kevin

Dear Curtis:

I was delighted to see the September issue of New Image that you have been named president of the A&B company. Congratulations on the excellent work you have done for the company. This pleases me for two reasons: first, because I think you will bring strong leadership to that important organization, and second, because the honor was bestowed on a long-time friend and customer.

I extend hearty good wishes and, at the same time, an offer of any help our company can give to your organization. We’re behind you all the way!

Sincerely yours,

Stephen

投诉信 ：1．陈述问题2。阐明你的看法3。提出办法。4。等候答复。

Dear Sir,

Through this letter I would like to bring to your notice the inconvenience（不方便） that I am facing due to disorders of the telephone installed（安装） in my home.

The telephone was installed in March and since then I am facing regular problems. It goes out of order almost every day or wrong numbers get connected. During the last six months I have made many complaints（投诉） to your company both in writing and on telephone. Mechanics form your company attended to （关注） the problem twice but the problem persists.

I shall be grateful if you would kindly send some of your senior officers to look into my complaint to have the telephone repaired to satisfaction or get it replaced. An early action will be greatly appreciated.

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Yours faithfully,

Shallot Steward

Dear Sir or Madam,

I am writing to you to complain of the Salmon Chemical Works, which seriously pollutes the city environment. The major problems are as follows. In the first place,? Secondly, ? Finally, ? As a result, ?

I think several urgent measures should be taken to solve the problems. On the one hand, ? On the other hand, ?

It is my sincere hope that the pollution problems caused by the works will be looked into thoroughly and solved as soon as possible. I’m looking forward to your early reply. Thanks.

Yours truly, Wang Ming

指路 ：1．提出指路原因 2。详细介绍路径，写出路途远近及花费时间 3。确信对方一定可以找到。 Dear Frank,

I’m so glad you can come to stay with me for a week. Because I have an important meeting Wednesday afternoon, I can’t pick you up at the railway station. Here is how you can find my flat.

First, after you get out of the railway station, go straight ahead on Jeifang Road till you come to the first red light. Then turn right on Weigong Road, and you can see a bus stop on your right. Take a bus No. 8 to Linin Road. When the bus comes to Jianshe Road, get ready to get off, because your stop is next. After you get off at Lixin, walk to August Street and turn left. My flat is about 200 meters down the street, and it is in a white building on you left. I’m in Rom 306, on the third floor. I’m sure you can easily find you way here to my flat.

Yours

Diana

通知 ：1。时间、地点、时间、参加人员 2。 注意事项

Notice

An evening party will be held by the trade union in the conference hall on Friday, October 15. The party will start at 7 p.m. and all staff members are welcome. It’s a nice opportunity for you to get to know and make friends with more colleagues from other departments. And it’s a Friday evening, the best time to relax after a week’s hard work. Guess what? The general manager, Mr. Frank Smith, will personally come to the party and make a speech! If we’re lucky, we may get him to do karaoke with us. So come to join us and have fun.

October 13

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Trade Union 谢绝 ：1．感谢对方的善意 2。表示抱歉，讲明原因 3。再次表示抱歉

Dear Tracy,

It was very kind of your parents to invite Tim and me to your wedding. Unfortunately, we won’t be able to come, and I have written to the, expressing our regret, but I felt that I had to write to you personally to say how sorry we are that we can’t make it.

The trouble is that the last two weeks in August are the only ones when Tim and I can both get away from work together, so we booked our holiday to Europe, and there’s no way we can change it.

It’s such a pity, because I was looking forward very much to seeing you married. Naturally, we’ll be thinking of you on the day. We wish you all the best for the future. We’re sure that you’ll be happy.

Our kindest regards.

Love

Beth

预定

Dear Sir or Madam:

Your hotel has been highly recommended by a friend who stayed there a few weeks ago. I will be arriving in Paris at 6:30 p.m. on Thursday, June 27, accompanied by two friends. We wish to stay in Paris for 3 nights, from June 27 to June 29.

Please let me know if a single room and a double room are available for this period, and what the charges would be. I also understand that your hotel arranges local tours; I would appreciate it if you could send me the details.

I hope to hear from you soon.

Sincerely,

Lily Keen

个人简历

Room 212 Building 343

Tsinghua University, Beijing 100084

(010) 62771234 Email:good@

Zheng Yan

Objective

To obtain a challenging position as a software engineer with an emphasis in software design and development.

Education

1997.9-2000.6 Dept.of Automation,Graduate School of Tsinghua University, M.E. 1993.9-1997.7 Dept.of Automation,Beijing Insititute of Technology,B.E.

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Academic Main Courses

Mathematics

Advanced Mathematics Probability and Statistics Linear Algebra

Engineering Mathematics Numerical Algorithm Operational Algorithm

Functional Analysis Linear and Nonlinear Programming

Electronics and Computer

Circuit Principal Data Structures Digital Electronics

Artificial Intelligence Computer Local Area Network

Computer Abilitees

Skilled in use of MS Frontpage, Win 95/NT, Sun, Javabeans, HTML, CGI, JavaScript, Perl, Visual Interdev, Distributed Objects, CORBA, C, C , Project 98, Office 97, Rational RequisitePro, Process,Pascal, PL/I and SQL software

English Skills

Have a good command of both spoken and written English .Past CET-6, TOEFL:623;GRE: 2213 Scholarships and Awards

? 1999.3 Guanghua First-class Scholarship for graduate

? 1998.11 Metal Machining Practice Award

? 1997.4 Academic Progress Award

Qualifications

? General business knowledge relating to financial, healthcare

? Have a passion for the Internet, and an abundance of common sense

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