【1】投诉道歉信范文
Dear Charlie,
Kindly excuse me for my not being able to see you off at the airport this Saturday as I have promised. A major business partner of our company will be attending an important conference in Xiamen this weekend, and my boss finally chooses me to accompany him there to negotiate about a new transaction. I have just been informed of this plan and am happy about the decision-this is an opportunity to both display and enhance my abilities, so I am afraid I cannot be present at the airport. Pursuing study overseas is an essential step in the accomplishment of your dream.
Sincerely yours,
【2】投诉道歉信范文
Dear Kate:
Excuse me for my long delaying in returning to you your “Robinson Crusoe” which I read through with great interest. I had finished reading the book and was about to return it when my cousin came to see me. Never having seen the book, She was so interested in it that I had to retain it longer. However, I hope that in view of the additional delight thus afforded by your book, you will overlook my negligence in not returning it sooner. Thanking you again for the loan.
Sincerely yours,
【3】投诉道歉信范文
Dear David:
I am afraid that you will think me unpardonably negligent in not having answered your letter dated 7, December sooner, but when I have told you the reason, I trust you will be convinced that the neglect was excusable. When your letter arrived, I was just in Hong Kong.
As my family could not forward it to me during my absence, it has been, therefore, lying on my desk until the moment when I took it up. Now the first thing I have to hasten to do is to write to you these few lines to express my deep regret.
I enjoyed many pleasant sights during my trip. I shall be pleased to give you an account to of them when I see you next.
Sincerely yours,
第二篇:投诉道歉信
投诉道歉信
旅游投诉道歉信【1】
大家好!
自从我社在北方网旅游频道发布旅游线路以来,受到了广大游客的关注,在此我们表示深深的感谢!近期我社在网上发布了港澳特价团之后,报名异常火爆,致使7月10日的港澳特价团提前订满。
由于我们没有及时更新网上信息,所以还有很多游客在网上报名参加7月10日的港澳特价团,但由于机位已满,我们只好通知客人推迟出行时间。
对于给您带来的不便我们表示深深的歉意,并希望您能够给我们提出好的建议,以便我们能够更好的为大家服务。
现在我社港澳团7月16、17日还有部分余位,由于1380元/人港澳特价团已经全部售完,所以现在“港澳中转双飞五日”的价格为1580元/人,网上预订有优惠。
如果您有意向请及时与我们联系并确认好是否还有机位。
对您给予我们的支持和理解,我们再次表示衷心的感谢!!
并祝您出游愉快!
道歉人:XXX
时间:XXXX年XX月XX日
酒店投诉道歉信【2】
尊敬的合作伙伴---西安印象国际旅行社
首先,我仅代表航林酒店就12月21日团队投诉表示深深歉意。
感谢印象旅行社对我酒店的大力支持,酒店自开业以来就和印象旅行社建立深厚合作关系,对此我深表感激,并希望我们的合作将在互相信任的基础上更加紧密。
12月21日我酒店由于供电局区域电压不稳定,客人一次性用电集中,在当晚23:38分出现了变电器电缆断电的事故,给各位在住的客人带来了很大的不便和不好的住宿体验。
对此,我代表航林酒店再次向贵旅行社道歉,由于我酒店的不可抗力的事故给贵旅行社带来的麻烦,我酒店也需要自我检讨,及早排查隐患,避免类似事情。
对此,十分抱歉!
当晚,酒店也迅速作出了反应,酒店总经理带领全体管理层和员工奋战一晚,最终在凌晨5:40恢复正常用电,保证在客人醒来一切正常,最终把事情的损失降低到了最低。
发生此次事件之后,我代表酒店及时向贵社说明情况,并亲自对贵社当面道歉并争取到三张免费住房券。
当然,我认为我们之间的合作是长远的,所以我又为贵旅行社争取了一些更长久的补偿,并在此承诺13年5月31日前所有贵社的团队在我酒店可以享受到同比市场价再低10元的优惠政策,仅此来表示我酒店期待与您更长久合作的诚意!
道歉人:XXX
时间:XXXX年XX月XX日