Reports: Example Report

Terms of Reference

Margaret Anderson, Director of Personnel has requested this report on employee benefits satisfaction. The report was to be submitted to her by 28 June.

Procedure

A representative selection of 15% of all employees were interviewed in the period between April 1st and April 15th concerning:

1. Overall satisfaction with our current benefits package

2. Problems encountered when dealing with the personnel department

3. Suggestions for the improvement of communication policies

4. Problems encountered when dealing with our HMO

Findings

1. Employees were generally satisfied with the current benefits package.

2. Some problems were encountered when requesting vacation due to what is perceived as

long approval waiting periods.

3. Older employees repeatedly had problems with HMO prescription drugs procedures.

4. Employees between the ages of 22 and 30 report few problems with HMO.

5. Most employees complain about the lack of dental insurance in our benefits package.

6. The most common suggestion for improvement was for the ability to process benefits

requests online.

Conclusions

1. Older employees, those over 50, are having serious problems with our HMO's ability to

provide prescription drugs.

2. Our benefits request system needs to be revised as most complaints concerning in-house

processing.

3. Improvements need to take place in personnel department response time.

4. Information technology improvements should be considered as employees become more

technologically savvy.

Recommendations

1. Meet with HMO representatives to discuss the serious nature of complaints concerning

prescription drug benefits for older employees.

2. Give priority to vacation request response time as employees need faster approval in

order to be able to plan their vacations.

3. Take no special actions for the benefits package of younger employees.

4. Discuss the possibility of adding an online benefits requests system to our company

Intranet.

Important Points to Remember

? A report is divided into four areas:

? Terms of Reference- This section gives background information on the reason

for the report. It usually includes the person requesting the report.

? Procedure- The procedure provides the exact steps taken and methods used for

the report.

? Findings- The findings point out discoveries made during the course of the

report investigation.

?

? Conclusions- The conclusions provide logical conclusions based on the findings. Recommendations- The recommendations state actions that the writer of the

report feels need to be taken based on the findings and conclusions.

? Reports should be concise and factual. Opinions are given in the "conclusions" section.

However, these opinions should be based on facts presented in the "findings".

?

? Use simple tenses (usually the present simple) to express facts. Use the imperative form (Discuss the possibility ..., Give priority ..., etc.) in the

"recommendations" section as these apply to the company as a whole.

第二篇：通知(英文小例文 )

通知

通知是上级对下级、组织对成员或平行单位之间部署工作、传达

事情或召开会议等所使用的应用文。通知的写法有两种，一种是以布

告形式贴出，把事情通知有关人员，如学生、观众等，通常不用称呼；

另一种是以书信的形式，发给有关人员，次种通知写作形式同普通书

信，只要写明通知的具体内容即可。通知要求言简意赅、措辞得当、

时间及时。

例一：布告形式的通知：通常此类通知上方正中写Notice或

NOTICE（通知），发出通知的的单位的具体名称可放在正文前，也

可放在正文后，右下角处，发出通知的日期写在左下角处。例如：

NOTICE

All professors and associate professors are requested to meet in the

college conference room on Saturday, August 18, at 2:00 p. m. to discuss

questions of international academic exchanges.

May. 14, 2000

通知

本星期六（8月18日）下午二时，全体教授和副教授在学院会议室开会，讨论国际学术交流问题，请准时出席。

书信形式的通知

Dear Examinee:

As you know, due to unfortunate circumstances, ETS was forced to cancel the scores of the Octorber 1992 TOEFL administration in the People's Republic of China. At that time, you were notified that you would be able to take another TOEFL without charge up through the October 1993 administration. You should be aware that the TOEFL program has a long standing policy of not refunding test fees when administrations are cancelled.

We apologize for any inconvenience that this may cause to you.

Russell Webster Executive Director TOEFL Program Educational

Testing Service

诸考生：

如你所知，很遗憾，教育考试服务处被迫取消19xx年10月在中华人民共和国进行的托福考试成绩，当时，我方通知你直至19xx年10月止，可免费参加在此期间的任何一次考试。你本应知道托福考试项目有一条长期有效的政策：当考试被取消时，之后的一次考试不再收取费用。

因此带给您的不便，深表歉意。

教育考试服务处，托福考试项目执行主任：

拉塞尔·韦伯斯特（签字）