1. 文体介绍

在对外贸易中， 询盘 ，也叫询价(inquiry或enquiry)是买方或买方对于所要购买或出售的商品向另一方作出的询问。 询盘 是交易的起点，可以分为：

普通 询盘 (a general inquiry):索取普通资料， 诸如：目录(a catalogue)、价目表或报价单(a price-list or quotation sheets)、样品(a sample)、图片(illustrated photo prints)等。

具体询盘(a specific inquiry): 具体询问商品名称(the name of the commodity)、规格(the specifications)、数量(the quantity)、单价(the unit price FOB … CIF …),装船期(the time of shipment)、付款方式(the terms of payment)等。

询盘一般多为买方向卖方发出，买方通过询盘信，简明扼要的向卖方了解一般的商品信息。利用E-mail 写询盘信，无须写的过分客气，只需具体、简洁、措词得体。有的询盘信开门见山，直截了当说明订购打算，希望对方给予一定优惠条件;有的询盘信则以征询信息的方式，不许下订货诺言，以避免结果未订购可能形成的日后交易中的障碍 。

2。实用范例

Subject: Enquiry

Dear Sir,

We are interested in buying large quantities of steel screws in all sizes.

We would be obliged if you would give us a quotation per kilogram C&F Liverpool, England. It would also be appreciated if you could forward samples and your price-list to us.

We used to purchase these products from other sources. We may now prefer to buy from your company because we understand that you are able to supply larger quantities at more attractive prices. In addition, we have confidence in the quality of your products.

We look forward to hearing from you by return E-mail.

Sincerely,

Xxx

主题：询盘

亲爱的先生：

本公司有意大量购买各型号钢螺钉，欲知每公斤运抵英国利物浦的成本价运费价格。如蒙惠赐上述报价单，不胜感激。如能惠寄样本和价格表，亦必感激不尽。

本公司素来从其他公司购买此类货物，闻悉贵公司货物质优价廉，故欲与贵公司建立合作关系。

盼复。

你真诚的xxx

3.典型句型

(1) Could you give us some idea about your price?

请介绍贵方的价格好吗?

(2) Do you offer FOB or CIF ?

你们报船上交货价还是到岸价?

(3) How long does your offer remain valid/firm/open?

你们的报价多长时间有效?

(4)Will you let us know what your terms of payment are?

能否告知贵方付款条件?

(5)Please make us an offer within this month since we have made an inquiry for your products.

我们已对你们的产品进行询价，请在本月内给予报盘。

(6)Please send us your best offer by Internet stating payment terms and time of shipment.

请用互联网向我们报最优价，说明支付条件和装运期。

(7)Full information as to prices, quality, quantity available and other relative particulars would be appreciated.

请详告价格、质量、可供数量及其它有关情况。

第二篇：英文商务邮件范文

英文商务邮件范文

针对外贸中的邮件往来，整理了以下英文书信模版。主要涵盖“主动跟新买家建立联系”、“对新买家要求建立业务联系的回复”、“向老客户介绍公司新的产品信息”、“回复对某个产品的查询”、“无法提供对方查询中所要求的产品时”、“查询对方公司的产品”、“几种报盘”、“信用证相关”、“报价相关”等模版。

A、主动跟新买家建立联系

Dear Mr. Jones:

We understand from your information posted on Alibaba.com that you are in the market for textiles. We would like to take this opportunity to introduce our company and products, with the hope that we may work with Bright Ideas Imports in the future.

We are a joint venture specializing in the manufacture and export of textiles. We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present. You may also visit our online company introduction at Http://.cn which includes our latest product line.

Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements.

We look forward to receiving your enquires soon.

Sincerely,

John Roberts

1. 调查

Credit Information

Dear _______,

We would like to _______ ( 我方目的). We understand that _______( 了解情况). So we want to ask you if they are _______ ( 咨询情况) so that we may take steps to _______ ( 采取措施后达到的目的).

We will be obliged if you will kindly give us the information about _______ ( 相关信息).

Any information you provide will be highly appreciated and kept in strict confidence. We shall be pleased to oblige if you need our services at this end.

We are awaiting your early reply.

Yours sincerely,

×××

2. 推销

Salesmanship

Dear _______,

We have imported _______ ( 产品名称). _______ ( 产品引人注目点) is well-known and universally acknowledged. So, we feel sure that you may be interested in them, and this kind of new products will _______ ( 销售情况). We are mailing you _______ ( 附件名称). If you have interest in our

products and find a good market for the new products, please let us know. We are offering you good products on generous terms in order that you can _______ ( 对方受惠处).

We are looking forward to your early reply.

Yours sincerely,

×××

3. 建立贸易关系

Establishing Business Relations

Dear_______,

We have obtained your name and address from _______ ( 信息来源) and are glad to establish business relations with you.

We _______ ( 业务情况), moreover, there is a good demand for _______ ( 产品名称). So, we feel sure we can sell large quantities of_______( 产品名称).

As to our standing, we are permitted to mention the _______ ( 资信单位) as a reference.

Please let us have all necessary information regarding _______ ( 相关信息). If _______( 交易条件), we would _______ ( 下何种订单).

Yours sincerely,

×××

4. 询盘

Inquiry

Dear _______,

Thank you for your _______( 贵方信息).

We have connected with a number of our customers in this area and many of them have interest in

______( 产品名称). So, there is a large demand for _______( 产品名称) here. Would you please make us an offer for _______( 产品名称).

If your quotation is attractive to the customers, we will place a _______ ( 订单类型) order with you.

We look forward to your favorable reply.

Yours sincerely,

×××

5. 报盘

Offer

Dear _______,

We were very pleased to receive your letter of _______( 日期) answering _______( 询问情况), and as requested, enclose _______( 附件名称). We think our products are _______( 产品性能).

_______ ( 交易条件). We therefore advise you to place your order with us at once.

We look forward to your reply.

Yours sincerely,

×××

6. 还盘

Counter-offer

Dear _______,

We thank you for your letter of _______( 日期) offering us _______ ( 产品数量) of the subject goods at _______( 报价).

Although we are in urgent need of such product, we find your price

_______( 对方价格情况). Your quoted price will _______ ( 此报价的结果). To tell you the truth, we have received quotations _______( 百分数) lower than yours. Should you be prepared to reduce your price by, say,_______ ( 百分数), we might come to terms.

Considering _______ ( 鉴于因素), we make you such a counter-offer.

_______ ( 希望对方考虑报价原因).We hope you will consider our counteroffer most favorably and let us know your acceptance as soon as possible. Hope to hear from you soon.

Yours faithfully,

×××

7. 下订单

Order

Dear_______,

We acknowledge with thanks the receipt of your quotation

dated_______( 日期) and noted the total_______( 币种、金额)_______( 地点). We agree to this price, and would ask you to accept this order-letter as our official order.

The payment is being made by_______( 付款方式) today. In view

of_______( 鉴于条件), we should appreciate it if you agree to_______( 我方要求).

We look forward to your reply as soon as possible.

Yours faithfully,

×××

8. 接受订单

Accepting the Order

Dear _______,

Thank you for your order _______( 产品名称、型号).

The goods are _______( 产品状况) and will be delivered on time.

It is a pleasure to _______( 乐意之事) and we hope you will be satisfied with the _______( 满意之处) of our goods. On receiving your credit from the bank, we will make up your order.

We will have the pleasure of receiving further orders from you.

Yours sincerely,

×××

9. 拒绝订单

Declining the Order

Dear _______,

Thank you for your order _______( 产品型号) for _______( 产品名称) which we received today.

We regret that, owing to _______( 原因)，we are unable to fill your order. Moreover, our manufacturers can not undertake to entertain your order for future delivery owing to _______ ( 进一步原因).We will, however, contact you once supply improves.

In the meantime, please feel free to send us your specific enquires for other types of _______( 其他型号产品). You can be assured of our best attention at all times.

Yours faithfully,

×××

10. 支付方式

Terms of Payment

Dear _______,

We have thoroughly considered the terms of payment discussed with your _______( 人名). We are in agreement with your proposals and hereby give you the terms and conditions which have been agreed upon as follows:

(1) Your terms of payment are _______( 支付方式).

(2) The price quoted to us are _______( 价格条款). The above terms of payment were approved by _______( 批准单位或个人) and will be acted upon accordingly. The relative order is now being prepared and will be sent to you in the course of _______( 时间).

Your early reply would be very appreciated.

Yours faithfully,

×××

11. 催款

Reminder

Dear _______,

Account _______( 号码)

As you are usually very prompt in settling your accounts, we wonder

whether there is any special reason why we have not received payment of the above account already _______( 欠款拖期) overdue.

We think you may not have received the statement of account we sent you on _______ ( 日期) showing the balance of _______ ( 币种、金额) you owe. We send you a copy and hope it may have your early attention.

We hope your early reply.

Yours faithfully,

×××

12. 更改信用证

Amending the L/C

Dear _______,

We have received your L/C No. _______ ( 订单号) issued by _______ ( 开证行) for the amount of _______( 金额) covering _______ ( 产品名称). After reviewing the L/C, we found that _______( 出错地方).

We, therefore, are writing this letter, asking you to amend the L/C to read, “ _______”( 修改款项).

We shall be glad if you see to it that amendment is cabled without any

delay, as our goods have been packed ready for shipment for quite some time. We look forward to your early reply.

Sincerely,

×××

13. 理赔

Settlement of Claims

Dear _______,

On _______ ( 日期), I placed a large order for your expensive _______ ( 产品名称). Unfortunately, our customers reflected _______( 反映的问题). We are very disappointed with this order. We can’t sell them. On the advice of _______ ( 人名)I am returning _______( 产品名称).

Please arrange _______ ( 补救措施) as soon as possible.

We look forward to your early reply.

Yours,

×××

14. 代理

Agency

Dear_______,

We_______( 公司性质).

We would like to inform you that we want to get the potential market for _______ ( 产品名称) in this area. So, we want to become a sole agency. We would, however, be willing to engage in trial collaboration with your company to see how the agreement works.

We are very interested in _______ ( 感兴趣之事) with your factory for the promotion of your products in _______( 地点).

We look forward to your early reply.

Yours sincerely,

×××