1.

Dear Edison Bonilla,

How are you? Thanks a lot for your mail and your trust on us.

I noted that you are interested in our products with item BL-88, I think you got the size and specifications from the details from ALIBABA.The price of it is enclosed. Please check. As usual,we use the T/T as payment.And our minimum order quantity is 1000pieces.We separately enclosed our full e-catalogue. Please feel free to ask me,if you have any more question./I kook forward to hearing from you. / I can send samples to you, if you reply to me/I can do for you some special samples, if you reply to me /

Yours,sincere

Star Cheng

Company: Shenzhen Qkie Electronic CO., LTD

Cuntry:China

Add:5/f,Building A,Xixiang haoye Technology park,Fuyong Town,Baoan District,ShenZhen City,China

Tel: 86-755-2751 2960

…… …… 余下全文

外贸邮件模板

[ 录入者:xiaoru | 时间:2009-05-31 20:21:01 | 作者: | 来源:阿里巴巴 | 浏览:1060次 ]

针对外贸中的邮件往来，整理了以下英文书信模版。主要涵盖“主动跟新买家建立联系”、“对新买家要求建立业务联系的回复”、“向老客户介绍公司新的产品信息”、“回复对某个产品的查询”、“无法提供对方查询中所要求的产品时”、“查询对方公司的产品”、“几种报盘”、“信用证相关”、“报价相关”等模版。

A、主动跟新买家建立联系

Dear Mr. Jones:

We understand from your information posted on Alibaba.com that you are in the market for textiles. We would like to take this opportunity to introduce our company and products, with the hope that we may work with Bright Ideas Imports in the future.

We are a joint venture specializing in the manufacture and export of textiles. We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present. You may also visit our online company introduction at Http:// which includes our latest product line.

…… …… 余下全文

Dear Bruce:

It is good to hear from you again.You inquired about my bamboo baskets on September 15,1998.I sent you a company catalog at that time.I can send you a second catalog if you need?

（点评：告诉他曾经联系过你，省得他把你和其他的供应商混为一谈，增加亲近感。）

You are not the only importer in Brazil that has asked us about bamboo baskets. I have also received inquires from ABC company,Universal Co Ltd in Brazil,but they always inquired another kind of baskets.I will introduce this kind of basket for you if you need.Would you like me to help you by making a special sample for you Brazil market? （点评：让他知道他的竞争对手都很关心你的产品，为占据市场先机，最好早点动手，商机如战机，瞬乎万变，机不可失，失不再来）

We are a professional bamboo products manufacture with 14 years experiences in China,offering over 1,500 various kinds of bamboo products and monthly output up to 5 millions pieces.We are the best manufacturer that you can trust in China.The details for the product(as the attached photo)you inquired as following :FOB XXX,Min.Order:2,000,Price:USD1.80/pc,Delievery Time:30 days after the receipt of send you a smaple with catalog together.

…… …… 余下全文

各种询盘回复范本

以下是回复询盘的一些技巧，你可以参考一下：

高效回盘5大要诀

及时：接到买家询盘，要给予及时反馈，确保询盘回复有效性。通常在1小时内完成回询盘，订单生成的率高达70%，回时间超过10小时，会大大降低订单生成率。

专业：卖家应具备丰富的行业知识，对于客户关于产品方面询问，能够给予专业解答。

准确：要将回复信写得很清楚，首先要正确理解买家来函的准确意思，如有不清楚的地方，则应立即去函向客户询问了解，切忌一知半解。

具体：尽量一次性多传达自己的意思，以免来回沟通错过了商机。

格式：格式一般分为称呼、正文、敬祝语、落款几个部分，语言简洁准确，避免出现语法和拼写的错误。鉴于东西方文化的差异建议回答卖家问题直截了当，一般疑问句建议先回答yes或者no，然后再补充自己需要说明的。 回盘参考模版

不同状态下订单，回复询盘的方式和技巧各有不同。下面将订单状态大致分为一下几类，一一说明：

1、未付款询盘回复：

第一主动出击，当买家下单后应及时主动与买家联系，联系内容可以按照先后顺序包括为打招呼，对产品进一步的介绍，并告知请付款以及时查看库存备货，尽快发货。下面一个不错的回复：

Dear XXX,

we have got your order of......

The bag you order is one of the hot items from my store and it is made of high quality leather. But the order seems unpaid. If there's anything I can help with the price or size etc.

When the payment is finish, I can stock up the item and get it ready for shipping.

…… …… 余下全文

这是我在福步上抄的，你们把自己的产品套

进去就好了

第一次询盘的客户，邮件回复如下：

Thanks for your inquiry.

We are professional supplier of printing machine at competitive price。

Here is attachment with some prictures of our products may suit your requirements,

for more, please check our Website（）, and select products that you are interested in.

We have great interest in developing business with you, could you have any inquiry and comments,

we would like to talk in details through MSN or mail or any way you like.

Any help & question,we shall be pleased to be on service of you.

Looking forward to your prompt reply.

Best wishes,

（要带附件）

几天过去了，客户没有回复，用下面模板跟进：

For several days no news from you, my friend.

I am writing for reminding our offer for items of printing machine dated on ~~（日期）~~~~~~according to your relative inquiry,

…… …… 余下全文

外贸邮件模板

Dear **

Nice to meet you .

Thank you for the favor of our products .At the same time .We would very much like to work with you to establish long-term friendly relations of cooperation . I am sale director of santong plastic Supply Co.Ltd.My name is Denny.We have 8 years experience plastic bottle and box . I think we could get your mind.

Our business model is both whole sale and retail. So that we will accept the DIY style or Own Style form the Clients.Our MOW is 1 piece as retail price .

Our retail price range is 65-89USD .But in order to show our sincerity. I will give you the whole sale price check the attachments (Not including shipping).

I hope you to make better reference,please check real photos in the attachments I will print labels for you (but costs need to be customer commitment),I f you want to put your logo in your order.

…… …… 余下全文

带来订单的询盘回复函

Dear Sir / Madam,

This is XXX from XXXX.,we are writing to you to look for possibility for establishing long term business relationship with your esteemed company. We are specialing in the product of XXXs. So if you possible, could you consider us into your supplier list.

It will be very appreciated to get news from you soon.

B.rgds

XXXX

Company Name：XXXX

Address:XXXX

Tel:XXX

Fax:XXX

Cel:XXX

Msn:XXX

E-mail:XXX

Website: XXX

我曾经这样尝试给10个客户发信，竟然都有回复，不知道是我自己比较运气呢，还是真的是我们网站上的产品比较有吸引力。但是我也发现问题，当你发出去的信件有回音了以后，得做好后续的准备工作。和客户沟通不是单靠产品，客户有时候会试探你的专业程度。从而决定接下去的联系情况。 这是我的个人看法，如果大家还有什么好的，互相学习哦!

…… …… 余下全文