It is in JINXIU travel agency that I have my practice.There are six departments and I was in two departments: treatmemt department and ticket department. My job is receiving guests in the office and ordering plane ticket for costomers, and some times I also answered the phone, helping visitors understand traveling route of travel agency or taking tickets for them.
Because tourism is a service industry, so I want to learn how to communicate with different People and learn some business about travel agency.Must pay attention to others' every action and every movement, must learn the skill which converses with the visitor. This is I learns the most useful experience in the travel agency.
Through this experience, I received some knowledge we must understand first as follows,
First, I ought to kown the traveling place’s inside and outside traffic and the environment protection.
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