收到客户询盘时的回复：

Dear sir,

We hereby acknowledge receipt your inquiry of XX,(products)and i just got the information from our production department,these standard is available for us.and the now pls check the quotation below:

The specification you required:

The length:

The diameter:

The material

........

The price:XX usd /pes FOB(tian jin)

I hope this is the one in your favor,As a experienced company (ISO9001:2000)in the XX filed for more than 20 years.and we take the opportunity seriously to cooperate with you.if you have any questions ,pls feel free to contact me.i will try my best

Thanks and regards

签名

客户询盘模糊，向客户询问规格

Dear sir,

Thanks for your inquiry of our XX(products).on dec.10th.and we are in XX filed for many years,so we are confident we can do it.but the specifications you given is still lack.such as the diameter,meterial,quantity and so on.....,so pls can you send us the details?the drawing(cad)is ok. After we confirmed,we are happy to provide you with our good quality and competitive price. Look forward your soonest reply,

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几种邮件的回复范文

（1），Hope you are fine,my friend.

It is regret that I haven’t receive any information from your side.May I have your idea about our offer?We will try to satisfy you upon receipt of your reply,as we don’t want to lost a good customer like you!

If there is anything we can do for you,we shall be more than pleased to do so.Hope we can build good cooperation with you.

(2), Glad to contact you again!

Have you kindly check my offer?Hope they are workable for your market!Sorry that we still don’t receive any information from you.I would appreciate for your any comment about our offer,including price,quality,service.No matter whether it is a positive answer or not.It is a great help for us to meet your requirements.

Waiting for your favorable reply soon!

(3),Good day!

My quotation of digital photo frame you might have received and considerated.Could you kindly advise your comments at your earlier convenience?

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邮件回复范文

Hope you are fine, my friend.

It is regret that I haven't received any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. As we don't want to lost a good customer like you!

If there is anything we can do for you, we shall be more than pleased to do so. Hope we can build good cooperation with your. 如果客人还没有回信,一周后再问客人不回信的真实原因.(一般情况,70%的客人会告诉你他的原因)

Glad to contact you again!

Have you kindly check my offer? Hope they are workable for your market! Sorry that we still don't receive any information from you. I would appreciate for your any comment about our offer, including price, quality, service. No matter if it is positive answer, It is great help for us to meet your requirement.

Waiting for your favorable reply soon!

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这是我在福步上抄的，你们把自己的产品套

进去就好了

第一次询盘的客户，邮件回复如下：

Thanks for your inquiry.

We are professional supplier of printing machine at competitive price。

Here is attachment with some prictures of our products may suit your requirements,

for more, please check our Website（）, and select products that you are interested in.

We have great interest in developing business with you, could you have any inquiry and comments,

we would like to talk in details through MSN or mail or any way you like.

Any help & question,we shall be pleased to be on service of you.

Looking forward to your prompt reply.

Best wishes,

（要带附件）

几天过去了，客户没有回复，用下面模板跟进：

For several days no news from you, my friend.

I am writing for reminding our offer for items of printing machine dated on ~~（日期）~~~~~~according to your relative inquiry,

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1.无法提供客户想要的产品时回复 Dear

Thank you for your enquiry of 12 March cate 9 cable.

We appreciate your efforts in marketing our products and regret very much that we are unable to supply the desired goods due to excessive demand.

We would, however, like to take this opportunity to offer the following material as a close substitute:

Cate 5, US$__ per meter FOB Shanghai, including your commission 2%. Please visit our catalog at for more information on this item. If you find the product acceptable, please email us as soon as possible.

Sincerely,

2.对客户一般讯盘的三种回复

Dear Mr. Jones:

We thank you for your email enquiry for both groundnuts and Walnutmeat CNF Copenhagen dated February, 21.

In reply, we offer firm, subject to your reply reaching us on or before February 26 for 250 metric tons of groundnuts, handpicked, shelled and ungraded at RMB2000 net per metric ton CNF Copenhagen and any other European Main Ports. Shipment to be made within two months after receipt of your order payment by L/C payable by sight draft.

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针对外贸各种邮件的回复总结

收到客户询盘时的回复：

Dear sir,

We hereby acknowledge receipt your inquiry of XX,(products)and i just got the information from our production department,these standard is available for us.and the now pls check the quotation below: The specification you required:

The length:

The diameter:

The material

The price:XX usd /pes FOB(tian jin)

I hope this is the one in your favor,As a experienced company (ISO9001:20xx)in the XX filed for more than 20 years.and we take the opportunity seriously to cooperate with you.if you have any questions ,pls feel free to contact me.i will try my best

Thanks and regards

客户询盘模糊，向客户询问规格

Dear sir,

Thanks for your inquiry of our XX(products).on dec.10th.and we are in XX filed for many years,so we are confident we can do it.but the specifications you given is still lack.such as the diameter,meterial,quantity and so on.....,so pls can you send us the details?the drawing(cad)is ok. After we confirmed,we are happy to provide you with our good quality and competitive price. Look forward your soonest reply,

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回复外贸客户邮件常用结束语

1. please accept our thanks for the trouble you have taken

有劳贵方，不胜感激

2. we are obliged to thank you for your kind attention in this matter

不胜感激贵方对此事的关照

3. we tender you our sincere thanks for your generous treatment of us in this affair 对贵方在此事中的慷慨之举，深表感谢

4. allow us to thank you for the kindness extended to us

对贵方之盛情，不胜感激

5. we thank you for the special care you have given to the matter

贵方对此细心关照，不胜感激

6. we should be grateful for your trial order

如承试订货，不胜感激

7. we should be grateful for your furnishing us details of your requirements 如承赐示具体要求，不胜感激

8. it will be greatly appreciated of you will kindly send us your samples 如承惠寄样品，则不胜感激

9. we shall appreciate it very much if you will give our bid your favorable consideration

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