篇一 :外贸邮件范文

A、主动跟新买家建立联系

Dear Mr. Jones:

We understand from your information posted on Alibaba.com that you are in the market for textiles. We would like to take this opportunity to introduce our company and products, with the hope that we may work with Bright Ideas Imports in the future.

We are a joint venture specializing in the manufacture and export of textiles. We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present. You may also visit our online company introduction at Http:// which includes our latest product line.

Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements.

We look forward to receiving your enquires soon.

Sincerely,

John Roberts

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篇二 :八种外贸跟踪邮件范文 巧妙锁定客户

八种外贸跟踪邮件范文 巧妙锁定客户

 1,报价后好几天没回复。可以询问是否收到,收到了对价格有什么看法?对产品有什么建议?。。。。。。

  Sample one:

  Dear xx

  Sorry to trobule you.

  Several days no news from you have you got my enquiry for xxxx ? Fully

  understand that you are too busy to reply us.But we are still await

  for your comments.We need your feedback to go ahead. Thank you in

  advance.

  Many thanks and best regards.

  xxx

  2, sample 1 发出去后如果客户还没回复就这样跟进。因为报价单里面有对价格限制有效期所以可以以此跟踪

  Sample two:

  Dear xxxx

  Hope everything goes well !

  We are in receipt of your inquiry dated on xxx and quote you as

  follow: XXXXXXX . pls kindly check whether price is workable ? Becasue price will be

  invalid on xxxx.

  Wish we will promote business.

  Best regards.

  xxxxx

  3, 如果碰到节假日也可以跟踪下。

  sample 3

  Dear XXXX

  Sorry for re-troubling you.

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篇三 :外贸邮件回复范文

收到客户询盘时的回复:

Dear sir,

We hereby acknowledge receipt your inquiry of XX,(products)and i just got the information from our production department,these standard is available for us.and the now pls check the quotation below:

The specification you required:

The length:

The diameter:

The material

........

The price:XX usd /pes FOB(tian jin)

I hope this is the one in your favor,As a experienced company (ISO9001:2000)in the XX filed for more than 20 years.and we take the opportunity seriously to cooperate with you.if you have any questions ,pls feel free to contact me.i will try my best

Thanks and regards

签名

客户询盘模糊,向客户询问规格

Dear sir,

Thanks for your inquiry of our XX(products).on dec.10th.and we are in XX filed for many years,so we are confident we can do it.but the specifications you given is still lack.such as the diameter,meterial,quantity and so on.....,so pls can you send us the details?the drawing(cad)is ok. After we confirmed,we are happy to provide you with our good quality and competitive price. Look forward your soonest reply,

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篇四 :外贸业务全套英文邮件范文

外贸业务全套英文邮件范文(转)

交易的第一步
  1. 向顾客推销商品
  Dear Sir: May 1, 2001
  Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure.
  Yours faithfully
  2. 提出询价
  Dear Sir: Jun.1, 2001
  We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business. We look forward to hearing from you soon..
  Truly
  3. 迅速提供报价
  Dear Sir: June 4, 2001
Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog(目录册) and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you.

  交易的契机
  4. 如何讨价还价
  Dear Sir: June 8, 2001
  We have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared(准备) to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business. We hope to hear from you soon.
  Yours truly
  5-1 同意进口商的还价
  Dear Sirs: June 12, 2001
  Thank you for your letter of June the 8th. We have accepted your offer on the terms suggested. Enclosed our will find a special price list that we believe will meet your ideas of prices. You should note that the recent advances in raw material s have affected the cost of this product unfavorably. However, for your order we have kept our prices down.
  Sincerely
  5-2 拒绝进口商的还价
  Dear Sirs: June 12, 2001
  Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market here leaves us little or no margin of profit. We must ask you for a keener price in respect to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer.
  Truly
  6. 正式提出订单
  Dear Sir: June 15, 2001
  We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or cancellation of the order after this date.
  Truly
  7. 确认订单
  Dear Sir: June 20, 2001
  Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will make every possible effort to speed up delivery. We will advise you of the date of dispatch. We are at your service at all times.
  Sincerely
  8. 请求开立信用证
  Gentlemen: June 18, 2001
  Thank you for your order No. 599. In order to execute it, please open an irrevocable L/C for the amount of US$ 50,000 in our favor. This account shall be available until Sep. 20. Upon arrival of the L/C we will pack and ship the order as requested.
  Sincerely
  9. 通知已开立信用证
  Dear Sir: June 24, 2001
  Thank you for your letter of June 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in your favor, valid until Sep. 20. Please advise us by fax when the order has been executed.
  Sincerely
  10. 请求信用证延期
  Dear Sir: Sep. 1, 2001
  We are sorry to report that in spite [spait] of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory. We are afraid that your L/C will be expire before shipment. Therefore, please explain our situation to your customers and secure their consent to extend the L/C to Sept.30.
  Sincerely
  11. 同意更改信用证
  Gentlemen: Sept. 5, 2001
  We received your letter today and have informed our customers of your situation. As requested, we have instructed the Beijing City Commercial Bank to extend the L/C up to and including September 30. Please keep us abreast of any new development.

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篇五 :外贸函电(英文邮件范文)

1.无法提供客户想要的产品时回复

  Dear

  Thank you for your enquiry of 12 March cate 9 cable.

  We appreciate your efforts in marketing our products and regret very much that we are unable to supply the desired goods due to excessive demand.

  We would, however, like to take this opportunity to offer the following material as a close substitute:

  Cate 5, US$__ per meter FOB Shanghai, including your commission 2%.

  Please visit our catalog at http://www.xxxxxxxxx.com for more information on this item. If you find the product acceptable, please email us as soon as possible.

  Sincerely,

2.对客户一般讯盘的三种回复

  Dear Mr. Jones:

  We thank you for your email enquiry for both groundnuts and Walnutmeat CNF Copenhagen dated February, 21.

  In reply, we offer firm, subject to your reply reaching us on or before February 26 for 250 metric tons of groundnuts, handpicked, shelled and ungraded at RMB2000 net per metric ton CNF Copenhagen and any other European Main Ports. Shipment to be made within two months after receipt of your order payment by L/C payable by sight draft.

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篇六 :外贸邮件范文大全

外贸邮件范文大全

1. 向顾客推销商品

Dear Sir: May 1, 2001

Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure.

Yours faithfully

2. 提出询价

Dear Sir: Jun.1, 2001

We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business. We look forward to hearing from you soon..

Truly

3. 迅速提供报价

Dear Sir: June 4, 2001

Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you.

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篇七 :外贸邮件范本

外贸标准邮件参考资料

一封规整的外贸电子邮件,会在第一时间留给客户良好而深刻的印象。然而根据调查,普遍反映很多业务员书写电子邮件比较随意,带有明显的个人习惯和色彩。

   那么,如何撰写一封规范的邮件呢?

    一、使用统一的信纸(邮件背景),好有公司的商标,主要产品的图片类别等等。外贸管理软件中可以自动设置、修改,再进行使用。

    二、格式正确,统一,邮件主题合理,拼写无误。所有发给客户的邮件应该采用统一的格式。外贸管理软件可以帮助设置相应的格式与主题。

   (1)邮件主题最好有公司名字等,比如公司名字是EXPORT,行业是PLASTIC,这封邮件的内容是给一款产品报价,那么主题可以写Export Plastic/quotation of item A. 这样有一个好处,可以方便客户以及你自己以后查找给客户的信息,对于来往邮件很多的客户,开始的时候我往往要花很多时间去查找以前的报价以及其它资料,但是现在通过主题就很方便知道邮件大概内容是什么,节省很多时间。

   (2)邮件正文两端对齐:对于段落很多的邮件,正文两端对齐会显得很整洁。

   (3)第一封邮件最好写上Mr.或者Ms.某某,职位写SALES MANAGER等,不管你是不是经理,写上没关系,你职位高客户会觉得把他当回事,有好处。

   (4)落款有公司标识以及详细联系资料

    三、版面整洁,在OE里面将撰写邮件的字体,字号(10-12号比较好)都设置好,不要一会大字一会小字;也不要花花绿绿的,特别是不要全篇都是大写字母,会增加阅读的难度,让人反感。除非是对一些需要特别提醒客户注意的地方,可以用大写,加粗,特殊颜色等突出显示。

    四、拼写无误,在每封邮件发出之前都应该利用拼写检查工具检查是否全部拼写无误。

    五、表述准确,能够准确表达我方的观点,不要使客户产生任何的歧义,尽量避免有歧义的单词或者短语,尽量避免使用俚语等。

    六、详细,能够提供给客户非常详细的资料,回答他的问题,并将他没有问到的问题提出来。有时候你提出的问题会让客户觉得你很细心,很可靠而且非常专业。当然,详细并不是说一股脑的将所有东西都托盘而出,应该学会在适当的时候谈适当的事情。

    七、有条理,能够让客户清楚地明白邮件内容,谈完一件事再谈另外一件,混在一起会让人头晕。很多时候,用1,2,3,4等标出来你要说的东西会非常有用,客户很清楚就知道你要说或者问什么。

   八、方式多样,比如配合作图说明,照片说明等,往往很多事情用语言很难说清楚,但是如果给一张图纸,或者一幅照片,那就一目了然了。比如你说你如何玉树临风,说再多什么用,来张PP不就明白了?

   九、及时,做到当天邮件当天答复,在收到邮件后应该马上整理出自己不能解决的技术问题,及时提供给技术部门或者供应商,要求他们在什么时候给予详细答复。养成一个好习惯,在早上收到邮件后,整理出哪些需要询问技术人员或者供应商的,将问题给他们后,再来回复能够回复的邮件。如果不能当天答复,给客户一个说明,为什么答复不了,并承诺一个明确的时间。

    十、适时跟踪,一般客户都是同时询问很多的供应商,所以要适时提醒他你把他放在心里,并让他知道你在等待。比如公司有了什么技术改进或者新的产品开发,可以发送给很多客户,或许机会就在那里。外贸管理软件会隔一阶段以系统通知的方式提醒业务员,某个客户有多久没有跟踪联系了。

    十一、学会维护和客户的关系,这个是最难的一点,同时也是最重要的,需要自己体会。坦诚对人,不要欺骗,基本的一点。适当的恭维也很有用

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篇八 :外贸邮件范文大全

外贸邮件范文大全

1. 向顾客推销商品

Dear Sir: May 1, 2001

Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure.

Yours faithfully

2. 提出询价

Dear Sir: Jun.1, 2001

We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business. We look forward to hearing from you soon..

Truly

3. 迅速提供报价

Dear Sir: June 4, 2001

Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you.

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