英文电子邮件的基本要素是主题、称谓、正文、结尾用语及署名。

电子邮件最重要的部分是主题，假设我们都是很忙的人，在打开邮箱阅读邮件时，第一眼看到的就是邮件的主题。所以，主题应当做到言简意赅并突出邮件重要性。英文邮件的主题需要注意不超过35个字母，将位于句首的单词和专有名词首字母大写。比如：Some questions about C++.在比较正式的格式中，需要把每个单词的首字母大写（介词、冠词除外）。

称谓如果是第一次给对方写信，那么称谓最好用“Dear+全名”，这样会让人感觉比较正式。如果对方以非正式口吻来信，我们也可以类似非正式地回复。比如：“Hello/Hi Lillian”。在实际通信中可能遇到不知道对方姓名，可以用“Dear+对方头衔”，如“Dear President”，或者“Dear+Sir/Madam”形式。英国人习惯在称呼后加“，”，美国人习惯在称谓后加“：”，有时也可以不加任何标点，是具体情况而定。

在书写正文时，把最重要的事情写在正文最前面或者邮件内容较长时写在第一段。为了让收件人阅读邮件比较舒服，我们需要注意邮件正文结构的美感，邮件段落最好控制在两三段之内。如果一封电子邮件涉及多个信息点，我们可以采用分条目的方法，如符号、小标题、编号来使得邮件想要表达的内容层次清晰。邮件内容应注意单词的拼写、大小写、标点、语法等。所谓以小见大。

结尾语在正文之后添加。注意一般结尾语中只有第一个单词首字母大写而剩余单词都小写，此处与称呼不同。

一般电子邮件：

Sincerely,

Sincerely yours,

私人电子邮件：

Regards,

Best wishes,

Best regards,

With best wishes,

Wish best regards,

Yours,

Cheers,

As ever,

With love,

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英文邮件常用

1. I am writing to confirm /enquire/inform you… 我写信时要确认/询问/通知你…

2. I am writing to follow up on our earlier decision on the marketing campaign in Q2.

我写信来追踪我们之前对于第二季度营销活动的决定。

3. With reference to our telephone conversation today…关于我们今天在电话中的谈话。

4. In my previous e-mail on October 5…先前在10月5日所写的信…

5. As I mentioned earlier about… 如我先前所提及关于…

6. as indicated in my previous e-mail… 如我在先前的信中所提出…

7. As we discussed on the phone… 如我们上次在电话中的讨论…

8. from our decision at the previous meeting… 如我们在上次会议中的决定…

9. as you requested/per your requirement… 按照你的要求…

10.In reply to your e-mail dated April 1，we decided…回答你在4月1日写的信，我们决定…

11.This is in response to your e-mail today.这是针对你今天早上来信的回复。

12. As mentioned before, we deem this product has strong unique selling points in china.

如先前所述，我们认为这个产品在中国有强有力且独一无二的销售点。

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General inquiry

Dear __________,

We are interested in your product of __________in a quantity of __________.

Please send us details of your product specifications and price terms for shipment to the port of __________ by the way of__________.

We look forward to hearing from you soon.

Sincerely,

Reply to supplier's quotation

Dear __________,

Thank you for your message dated__________

Please send us details of your product specifications and price terms for shipment to the port of __________ by the way of __________.

We are looking forward to your reply.

Sincerely,

__________

General Quotation

Dear__________,

We understand from your information posted on Alibaba.com that you are in the market for __________.

We are a __________company specializing in exporting__________. We accordingly make the following offer:

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Dear Sir/Madam,

I will be out of office for Chinese new year holiday during Feb.16th – Feb.26th 2015.

With very limited access to email, I cannot check or reply your email in time.

If you have urgent matter to discuss with me, please call me at +86-13*******

Thank you and have a nice day!

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假设你叫李华。远在英国的网友Tom想了解你对上网的看法。请根据下表提供的信息，用英语给Tom发一封100个词左右的电子邮件。

要求：1. 文章开头已给出，不计入词数；

2. 可适当增加细节以使全文流畅完整。 参考词汇：网校：net-school

Advantages 1. 获得更多信息

2. 可上网校学习

3. 联系更加便捷

1. 聊天、玩游戏费时

2. 仍有有害东西

1. 善于网上学习

2. 时间不宜过长 Disadvantages Suggestions

Dear Tom,

I would like to give my opinions about being on the Internet.

More and more middle school students are starting using the Internet, through which they can get a great deal of the latest information. They can enjoy lessons given by the teachers of net-schools at home. And it is easy and convenient to keep in touch with friends by sending and receiving e-mails.

On the other hand, some students have spent too much time chatting and playing games on the net. And there is still something harmful to the students.

At last, I suggest that students should be good at using the Internet for their studies and not be on line for long.

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65个商务邮件常用语 (中英对照）

1. If you’re any questions please let me know. 如有任何问题，请告诉我。

2.Please refer tentative schedule as follow: 请参照下面的暂定计划

3. Please recheck your record and advise if you find any differences.

4.We are following your instruction on the basis of your confirmation我们在您确认的基础上按您的指示行事。

5.Hare are you doing 还好吧？

6. Thanks in advance and best regards.

7. Looking forward seeing you soon.

8.If there is anything else I can help, please let me know.

9.here`s why: 原因如下

10.Please review, and let’s discuss how we should move forward. 请检讨，并让我们一起讨论我们应该怎样继续。

11.We would like to lock up this business. 我们想锁定这笔生意

12.Once you respond to the above questions, we will decide which option we would like to pursue. 你们对上述问题回复后，我们会立即决定我们会选择哪个方案。

13.Thanks for your understanding. 谢谢您的谅解

14.Also please let me know if you need any other information 另外，你们还需要其他信息吗？

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邮件范文  
1. Dear Mr./Ms,
 
 　　Mr. John Green, our General Manager, will be in Paris from June 2 to 7 and would like to come and see you, say, on June 3 at 2.00 p.m. about the opening of a sample room there.Please let us know if the time is convenient for you. If not, what time you would suggest.
 
 　　Yours faithfully,
 
 　　尊敬的先生/小姐
 
 　　我们的总经理约翰格林将于六月2日到7日在巴黎，有关在那开样品房的事宜，他会于六月3日下午2：00点拜访您。
 
 　　请告知这个时间对您是否方便。如不方便，请建议具体时间。
 
 　　您诚挚的
 
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　　<回信>
 
 　　Dear Mr. / Ms,
 
 　　Thank you for your letter informing us of Mr. Green's visit during June 2-7. Unfortunately, Mr. Edwards, our manager, is now in Cairo and will not be back until the second half of June. He would, however, be pleased to see Mr. Green any time after his return.
 
 　　We look forward to hearing from you.
 
 　　Yours faithfully,
 
 　　尊敬的先生/小姐
 
 　　谢谢来函告知我方六月2-7日格林先生的来访。不巧，我们的总经理艾得华先生现正在巴黎，到六月中旬才能回来。但他回来后愿意在任何时间会见格林先生。
 
 　　希望收到您的来信。
 
 　　您诚挚的
 
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　　2. Dear Mr/Ms,
 
 　　I represent the W/P Electronics Company in Dallas, and will be in Kunming from next Monday to Friday, (October 5-9). I should like to call on you to discuss our new monitor. Would 0930 hours on Tuesday, October 6 be convenient?
 
 　　I shall be in Beijing, at the Great Wall Hotel, from Tuesday, September 29, until Sunday, October 4, where a message will reach me. If the day is not convenient, will you please suggest another.
 
 　　Yours faithfully
 
 　　尊敬的先生/小姐
 
 　　我是达拉斯W/P电子公司的代表，将于下周一到周五（10月5-9日）住留昆明。我乐于请您商讨我们新的显示器。星期二即10月6日上午09：30是否方便？
 
 　　从周二，即9月29日，我将住在北京的长城宾馆，直到周六，即10月4日，在那会有通知给我。如商讨日期不方便，请另外建议。
 
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　　<回信>
 
 　　Dear Mr/Ms,
 
 　　Thank you for your letter of September 26.We shall be very pleased to see you and discuss your new monitor, but October 6 is not suitable. We will be happy to meet with you at 9:30 a.m. on Wednesday, October 7, if the time is convenient for you.
 
 　　We look forward to meeting you.
 
 　　Yours faithfully
 
 　　尊敬的先生/小姐
 
 　　我们将很高兴与您会面并与您商谈新的显示器，但10月6日不太合适。如方便的话，我们愿在10月7日与您会面。
 
 　　期待与您见面。
 
 　　您诚挚的
 
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　　3. Dear Mr. / Ms,
 
 　　I am at present in Hamburg visiting the harbour with a view to making known our new type of container for use in Europe.
 
 　　I shall be in Antwerp on Wednesday, 4th June, and should like to call on you at 2.00 p.m. on that day.
 
 　　If I do not hear from you to the contrary, I shall assume that it will be convenient for me to call at that time.
 
 　　Yours faithfully
 
 　　尊敬的先生/小姐
 
 　　我现正在汉堡参观港口，以让欧洲了解并使用我们的新型集装箱。
 
 　　星期三即六月4日，我将到安特卫普，我会于当天下午2：00打电话给你。
 
 　　对此约定如不来信，我将认为于这个时间打电话是方便的。
 
 　　您诚挚的
 
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　　4. Dear Mr. / Ms,
 
 　　Mr. Jack Baron, our personnel director, has asked me to acknowledge your application for the post of accountant and to ask you to come to see him on Friday afternoon, 5th July, at half past two.
 
 　　I will appreciate your letting me know whether you will be able to come.
 
 　　Yours faithfully
 
 　　尊敬的先生/小姐
 
 　　杰克巴伦先生，我们的人事主任，让我向你申请会计职位表示感谢，并请你于7月5日星期五的下午两点半来见他。
 
 　　是否能来，请告知，多谢。
 
 　　您诚挚的
 
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　　< 回信>
 
 　　Dear Mr./ Ms,
 
 　　Thank you for your letter of yesterday inviting me to come for an interview on Friday afternoon, 5th July, at 2:30. I shall be happy to be there as requested and will bring my diploma and other papers with me.
 
 　　Yours faithfully
 
 　　尊敬的先生/小姐
 
 　　谢谢昨日来信通知我面试，我将于要求的7月5日，周五下午两点半到达，并带去我的证书及其它书面材料。
 
 　　你诚挚的

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